EQS EQS (V297) sedan

Is EQS free charging transferable

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Old Jan 31, 2025 | 11:24 PM
  #26  
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I bought a 1.5 year old CPO EQS, the dealer checked the Mercedes Me app associated with this car today and it's active.

I used to always plug and charge the loaner EQS's, but today, my car didn't free charge and EA asked me for credit card...

I called EA they told me to go from MB navigation, but the navigation didn't find the EA location... (previous loaners didn't find location either but they charged)

What shall I do? Maybe the previous owner activated the MB ME app but never used the EA? Should I download the MB ME app? I don't want to mess up the account though... 90% of the forum user got the free charging balance transferred but some mentioned it's not transferable?
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Old Feb 2, 2025 | 08:47 AM
  #27  
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Originally Posted by ILoveNY
I bought a 1.5 year old CPO EQS, the dealer checked the Mercedes Me app associated with this car today and it's active.

I used to always plug and charge the loaner EQS's, but today, my car didn't free charge and EA asked me for credit card...

I called EA they told me to go from MB navigation, but the navigation didn't find the EA location... (previous loaners didn't find location either but they charged)

What shall I do? Maybe the previous owner activated the MB ME app but never used the EA? Should I download the MB ME app? I don't want to mess up the account though... 90% of the forum user got the free charging balance transferred but some mentioned it's not transferable?
Call Mercedes ME while at an EA charger and they will fix it. It takes time but they got mine done.
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Old Feb 10, 2025 | 01:33 PM
  #28  
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Originally Posted by Tjdehya
Call Mercedes ME while at an EA charger and they will fix it. It takes time but they got mine done.
I just purchased a used 2023 EQS 450 4Matic SUV from a Lexus dealership, and of course they had no clue whether the free charging continued. I searched the web and *most* posts seemed to indicate that it didn't transfer, but on a road trip this past weekend to Atlanta (first time fast charging) I discovered that it does in fact seem to be tied to the car. Good news for me since I have about 6 months left of free charging at EA! Charged multiple times at different EA chargers over the weekend and all went smoothly. Plug and Charge worked seamlessly, and all were zero cost except the first one where I went 3-4 minutes beyond the 30 minute free window which cost me like $2. I did not have to contact MB except right when we purchased the car to have them remove the old owner from the VIN so that I could register the car to me in the MB app. I also bought a A2Z NACS to CCS1 adaptor but haven't tried it yet since EA is free.
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Old Feb 10, 2025 | 03:56 PM
  #29  
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Originally Posted by BrianNC
I just purchased a used 2023 EQS 450 4Matic SUV from a Lexus dealership, and of course they had no clue whether the free charging continued. I searched the web and *most* posts seemed to indicate that it didn't transfer, but on a road trip this past weekend to Atlanta (first time fast charging) I discovered that it does in fact seem to be tied to the car. Good news for me since I have about 6 months left of free charging at EA! Charged multiple times at different EA chargers over the weekend and all went smoothly. Plug and Charge worked seamlessly, and all were zero cost except the first one where I went 3-4 minutes beyond the 30 minute free window which cost me like $2. I did not have to contact MB except right when we purchased the car to have them remove the old owner from the VIN so that I could register the car to me in the MB app. I also bought a A2Z NACS to CCS1 adaptor but haven't tried it yet since EA is free.
So for the minutes over 30, how did they charge you? You had a CC on MB app or charge point or where?

I went overtime as well I don't even know who they charged...
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Old Feb 10, 2025 | 10:40 PM
  #30  
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2023 EQS SUV 450 4Matic
Originally Posted by ILoveNY
So for the minutes over 30, how did they charge you? You had a CC on MB app or charge point or where?

I went overtime as well I don't even know who they charged...
We have a CC on our MB App which it falls back to when you go over the 30 minute limit. Since it's plug and charge you need that activated on your account I assume... not really sure because we had already added a CC to our account.
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Old Feb 14, 2025 | 12:03 PM
  #31  
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MB S450 2018 4Matic; MB EQS SUV 450
I just bought a CPO 2023 EQS 450+, and tried the EA DC charge today, it seemed the free charge is still active.
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Old Feb 16, 2025 | 01:15 AM
  #32  
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Originally Posted by enj
I just bought a CPO 2023 EQS 450+, and tried the EA DC charge today, it seemed the free charge is still active.
Nope the old owner just paid for it, so their free plan is active due to them not removing vehicle from plug and charge card on Chargepoint side.
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