MB Me Connect Ap
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Joined: May 2003
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MB Me Connect Ap
My MB Me Connect ap has been a black screen.
Completely dead, despite multiple deletions and re-installing.
Dealership called MB and was told this is a known problem as of today and there is no fix yet.
I have Iphone, with the latest IOS.
Anyone experiencing same problem?
Completely dead, despite multiple deletions and re-installing.
Dealership called MB and was told this is a known problem as of today and there is no fix yet.
I have Iphone, with the latest IOS.
Anyone experiencing same problem?
Out Of Control!!
Joined: Nov 2018
Posts: 11,651
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From: San Francisco Bay Area
2019 C63CS
Need to specify your location. The app is different for each market. If you are in Canada, then yes, the app is down and has been pulled from the App Store due to an issue with the latest version. It's fine here in the USA, though.
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I've even reset and restored my iPhone 12 and still the same black screen.
After the install, everything would be fine for 10 seconds and then the black screen.
Can't believe that I'm the only lucky one in the US.
Thanks for all the responses.
After the install, everything would be fine for 10 seconds and then the black screen.
Can't believe that I'm the only lucky one in the US.
Thanks for all the responses.
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Out Of Control!!
Joined: Nov 2018
Posts: 11,651
Likes: 5,468
From: San Francisco Bay Area
2019 C63CS
What's the last thing you changed? Did you upgrade iOS or install an app? FWIW, I have an iPhone XS and I just upgraded to iOS 16.1, but I went straight to 16.1. I pretty much always wait to upgrade to the next major release until x.1 is out. So far no issues to report. Haven't tried CarPlay, though, but 16.1 fixed reported CarPlay issues.
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What's the last thing you changed? Did you upgrade iOS or install an app? FWIW, I have an iPhone XS and I just upgraded to iOS 16.1, but I went straight to 16.1. I pretty much always wait to upgrade to the next major release until x.1 is out. So far no issues to report. Haven't tried CarPlay, though, but 16.1 fixed reported CarPlay issues.
I have iPhone 12 and I'm on IOS 16.1.
However, thanks to your questions, I fiddled around with the setting and hard to believe, but a simple switch from dark to light appearance fixed it.
Could this be a coincidental thing? I don't know, but I'll attribute the credit to you.
All is good now.
Thanks again.
Out Of Control!!
Joined: Nov 2018
Posts: 11,651
Likes: 5,468
From: San Francisco Bay Area
2019 C63CS
No, didn't add or change anything.
I have iPhone 12 and I'm on IOS 16.1.
However, thanks to your questions, I fiddled around with the setting and hard to believe, but a simple switch from dark to light appearance fixed it.
Could this be a coincidental thing? I don't know, but I'll attribute the credit to you.
All is good now.
Thanks again.
I have iPhone 12 and I'm on IOS 16.1.
However, thanks to your questions, I fiddled around with the setting and hard to believe, but a simple switch from dark to light appearance fixed it.
Could this be a coincidental thing? I don't know, but I'll attribute the credit to you.
All is good now.
Thanks again.
. Not all apps support dark mode properly, however I haven't noticed an issue so far, but have to pay attention if anything changed in 16. I have it set to automatic, so it's light during the day and dark at night and up till now haven't noticed an issue. I'll check tonight once it has switched to dark mode.
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Glad you sorted it out. I take the credit . Not all apps support dark mode properly, however I haven't noticed an issue so far, but have to pay attention if anything changed in 16. I have it set to automatic, so it's light during the day and dark at night and up till now haven't noticed an issue. I'll check tonight once it has switched to dark mode.
. Not all apps support dark mode properly, however I haven't noticed an issue so far, but have to pay attention if anything changed in 16. I have it set to automatic, so it's light during the day and dark at night and up till now haven't noticed an issue. I'll check tonight once it has switched to dark mode.And even more bewildering is the fact that MB customer service told dealership yesterday that they'd been receiving reports of same problem throughout the day.
Nonetheless, just glad that the app works.
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Joined: Apr 2022
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No Mercedes yet
I, too, started having problems with the "Mercedes Me Connect" app on an iPhone (about 1 day ago) - it would briefly display the Mercedes-Benz logo, then nothing but black. Switching my iPhone in and out of 'dark mode' did not solve the problem.
My only solution was to stop using the app, and instead use a web browser (Safari) to visit this URL: https://www.mbusa.com/en/mercedes-me-connect
My only solution was to stop using the app, and instead use a web browser (Safari) to visit this URL: https://www.mbusa.com/en/mercedes-me-connect
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I thought the Happy Halloween greeting and the pumpkins were a nice touch today on the welcome screen of the car. I also noticed that some of those falling leaves ended up in my Home button. Pretty cool, actually ! My app continues to function normally. Hope you guys get yours sorted out.
BTW, the answer seems to be in the other thread about this problem. Apparently you have to delete the app completely off iCloud, then clear the cache, and reinstall and it will work.
BTW, the answer seems to be in the other thread about this problem. Apparently you have to delete the app completely off iCloud, then clear the cache, and reinstall and it will work.
Last edited by hlothery; Oct 31, 2022 at 02:27 PM.
