finlayson

At last - something has gone wrong with my (otherwise perfect) EQS SUV: The two USB ports in the front stowage area (i.e., the area with the wireless charger and cup holders) have come loose, and are now floating around inside their plastic housing.

Has this happened to anyone else? Is there an easy/obvious way to open up this housing, so I can properly reattach the USB ports? (I hate to have to take my car back to the dealer (with its long waiting list for service times) to fix something so minor.)

bishop64

I suppose your EQS SUV is still pretty new.
As such, if I were you, I would just call the dealer and explain the situation to him (maybe take a couple pics and whatsapp to him for best clarity). It is particularly due to the minor nature of this mishap, you probably even do not need a formal appointment. Probably you can just drive in and they can fix it (under warranty terms, of course) within 10 minutes.
I had similar experience with my local dealer. I drove in, waited in the lounge, no write-up, no paper work....had the car back in 15 minutes and then drove away.

Of course, I am assuming the work is simple enough (eg just a reattachment) of a loose part.
Anyway, hope your dealer is as nice as mine for such an incident.

Decaffe

This is a flaw that others have experienced. We took ours in this week to be fixed. I do not know how they got into the black box but it did not take a long time. The notes said that they just opened it up. I think those are C wire ports rather than USB.

SirNH

I went through the same thing. The first repair didn't stick, the ports popped right back out. They had to replace that part of the center console. After that, I bought a pack of USB C port extensions. https://a.co/d/bQmkWDR