Two USB ports have become detached...
Thread Starter
Senior Member
Joined: Apr 2022
Posts: 264
Likes: 116
No Mercedes yet
Two USB ports have become detached...
At last - something has gone wrong with my (otherwise perfect) EQS SUV: The two USB ports in the front stowage area (i.e., the area with the wireless charger and cup holders) have come loose, and are now floating around inside their plastic housing.
Has this happened to anyone else? Is there an easy/obvious way to open up this housing, so I can properly reattach the USB ports? (I hate to have to take my car back to the dealer (with its long waiting list for service times) to fix something so minor.)
Has this happened to anyone else? Is there an easy/obvious way to open up this housing, so I can properly reattach the USB ports? (I hate to have to take my car back to the dealer (with its long waiting list for service times) to fix something so minor.)
Super Member
Joined: Nov 2021
Posts: 893
Likes: 397
From: Hong Kong, China
2021 S450 4Matic
At last - something has gone wrong with my (otherwise perfect) EQS SUV: The two USB ports in the front stowage area (i.e., the area with the wireless charger and cup holders) have come loose, and are now floating around inside their plastic housing.
Has this happened to anyone else? Is there an easy/obvious way to open up this housing, so I can properly reattach the USB ports? (I hate to have to take my car back to the dealer (with its long waiting list for service times) to fix something so minor.)
Has this happened to anyone else? Is there an easy/obvious way to open up this housing, so I can properly reattach the USB ports? (I hate to have to take my car back to the dealer (with its long waiting list for service times) to fix something so minor.)
As such, if I were you, I would just call the dealer and explain the situation to him (maybe take a couple pics and whatsapp to him for best clarity). It is particularly due to the minor nature of this mishap, you probably even do not need a formal appointment. Probably you can just drive in and they can fix it (under warranty terms, of course) within 10 minutes.
I had similar experience with my local dealer. I drove in, waited in the lounge, no write-up, no paper work....had the car back in 15 minutes and then drove away.
Of course, I am assuming the work is simple enough (eg just a reattachment) of a loose part.
Anyway, hope your dealer is as nice as mine for such an incident.
Junior Member
Joined: Feb 2022
Posts: 29
Likes: 8
Eqs 580
Yup. Common problem
At last - something has gone wrong with my (otherwise perfect) EQS SUV: The two USB ports in the front stowage area (i.e., the area with the wireless charger and cup holders) have come loose, and are now floating around inside their plastic housing.
Has this happened to anyone else? Is there an easy/obvious way to open up this housing, so I can properly reattach the USB ports? (I hate to have to take my car back to the dealer (with its long waiting list for service times) to fix something so minor.)
Has this happened to anyone else? Is there an easy/obvious way to open up this housing, so I can properly reattach the USB ports? (I hate to have to take my car back to the dealer (with its long waiting list for service times) to fix something so minor.)
Member
Joined: Feb 2022
Posts: 142
Likes: 37
EQS 450+
I went through the same thing. The first repair didn't stick, the ports popped right back out. They had to replace that part of the center console. After that, I bought a pack of USB C port extensions. https://a.co/d/bQmkWDR
