EQS EQS (V297) sedan

Dedicated EQS customer support phone number?

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Old May 15, 2023 | 01:01 PM
  #1  
billprady's Avatar
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EQS 580
Dedicated EQS customer support phone number?

At some point when calling MB customer service, I was given the dedicated EQS customer support phone number.

I wrote it on a Post-it and put it somewhere.

Looking for either the phone number or a guess as to where I put the Post-It.
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Old May 15, 2023 | 02:09 PM
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EQS 580 SUV. Emerald Green
This is the one I was given : 855 502 3851
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Old Jun 7, 2023 | 08:54 AM
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EQS 450
Good to know. Looks like the EQS has so many problems MB has a dedicated division just to handle consumer complaints, breakdowns and lawsuits.
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Old Jun 7, 2023 | 09:56 AM
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Originally Posted by vhooloo
Good to know.. MB has a dedicated division just to handle consumer complaints, breakdowns and lawsuits.
So you're saying they must be bullet-proof since nobody knows the number, right? I see! Or did I misunderstand you, please explain further...
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Old Jun 7, 2023 | 12:31 PM
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2019 SL550/2023 EQS 580 SUV
Originally Posted by teksurv
May I suggest that instead of commenting on multiple posts about your concern, just posting a Google review, BBB complaint, etcetera? I understand why you are frustrated, I bought my EQE the same weekend you bought your EQS. I'd be disappointed as well, but...
The consistent negative comments are now so frequent they have become childish.
The energy spent on this forum would be better used contacting multiple higher ups at Mercedes Benz.
We got the message after the first post.
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