Seat will not go down
05-15-2023, 08:18 PM
#1
Member
Thread Starter
Seat will not go down
We’ve owned our EQS 580 for about 4 months and we’re really happy with it. We’ve had no issues but this little minor one. I’m wondering if it’s software or a motor? I may take the car in to have it checked out.
When entering the car, the seat moves into a preset position. However, my head practically hits the ceiling because the seat is in the highest position with the headrest touching the ceiling. Pressing the seat cushion down on the door control does nothing, however pressing to move backwards or forwards works. Automatic seat positioning will work but the seat will not move down. It stays in the highest position.
This scenario has happened 3 times in for months. The second time it happened, I switch the car on/off and that fixed the problem. Today, I tried turning it on/off 3 times. Nothing worked.
Has anyone else experienced this?
When entering the car, the seat moves into a preset position. However, my head practically hits the ceiling because the seat is in the highest position with the headrest touching the ceiling. Pressing the seat cushion down on the door control does nothing, however pressing to move backwards or forwards works. Automatic seat positioning will work but the seat will not move down. It stays in the highest position.
This scenario has happened 3 times in for months. The second time it happened, I switch the car on/off and that fixed the problem. Today, I tried turning it on/off 3 times. Nothing worked.
Has anyone else experienced this?
05-17-2023, 06:59 PM
#2
Super Member
I wonder if a sales or service person who is short put in a profile for the seat position? I would try programming the seat positions into the profile positions on the door, and see if that fixes it.
06-07-2023, 08:49 AM
#3
We’ve owned our EQS 580 for about 4 months and we’re really happy with it. We’ve had no issues but this little minor one. I’m wondering if it’s software or a motor? I may take the car in to have it checked out.
When entering the car, the seat moves into a preset position. However, my head practically hits the ceiling because the seat is in the highest position with the headrest touching the ceiling. Pressing the seat cushion down on the door control does nothing, however pressing to move backwards or forwards works. Automatic seat positioning will work but the seat will not move down. It stays in the highest position.
This scenario has happened 3 times in for months. The second time it happened, I switch the car on/off and that fixed the problem. Today, I tried turning it on/off 3 times. Nothing worked.
Has anyone else experienced this?
When entering the car, the seat moves into a preset position. However, my head practically hits the ceiling because the seat is in the highest position with the headrest touching the ceiling. Pressing the seat cushion down on the door control does nothing, however pressing to move backwards or forwards works. Automatic seat positioning will work but the seat will not move down. It stays in the highest position.
This scenario has happened 3 times in for months. The second time it happened, I switch the car on/off and that fixed the problem. Today, I tried turning it on/off 3 times. Nothing worked.
Has anyone else experienced this?
