EQS EQS (V297) sedan

MBUX Update

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Old Sep 4, 2023 | 02:27 PM
  #1  
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2023 EQS SUV 450 4MATIC
MBUX Update

Didn't see anyone post the info on MBUX update yet, so posting it:

https://gadgettendency.com/mercedes-...0000-vehicles/
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Old Sep 4, 2023 | 06:53 PM
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Originally Posted by rapatelrocky
Didn't see anyone post the info on MBUX update yet, so posting it:

https://gadgettendency.com/mercedes-...0000-vehicles/
If I'm reading this right, this update is only for 2024 models. Is that how everyone reads it?
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Old Sep 4, 2023 | 07:00 PM
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Originally Posted by billprady
If I'm reading this right, this update is only for 2024 models. Is that how everyone reads it?
No - It says MBUX1 will get an upgrade, and MBUX2 will also update. Some 2024 models will get "NewsFlash and the YouTube Web app on select 2024 model year vehicles, including the S-Class"

Actually this is more than just EQS - but we just care about EQ models here. :-)


Available to more than 700,000 vehicles worldwide with the second-generation MBUX1, these updates include the availability of Dolby Atmos, enhancements to Voice Assistant, and upgrades to the navigation and entertainment functionality.
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Old Sep 5, 2023 | 12:57 AM
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https://media.mercedes-benz.com/arti...9-725ef412e7d2

official release.

Video streaming: Series 223, 297, 296, 295, 294, 214 with activated Entertainment Package Plus

does this mean we get ZYNC on EQS family?

Last edited by kart11; Sep 5, 2023 at 01:00 AM.
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Old Sep 14, 2023 | 10:05 AM
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Some type of update is being rolled out apparently?
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Old Sep 15, 2023 | 09:37 PM
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In the US at least, the Zync and Dolby Atmos activation must be done as a dealer visit. Campaign 2023070020 will update several control units and give everyone rear seat pillows

This is to notify you of the Service Campaign Launch to update the software for various control units in 2,015 Model Year (“MY”) 2022-2023 EQS (297 platform) vehicles. The vehicles will be visible and flagged in VMI as “OPEN” on August 22, 2023. An additional 12,445 vehicles will be visible and flagged in VMI as “OPEN” on September 15, 2023. Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2022-2023 EQS (297 platform) vehicles, the software for various control units does not meet current specifications. An extensive optimization update will be implemented on the affected vehicles. Also, a special procedure has already been implemented in Xentry. The software updates will include, but are not limited to, increased system robustness, increased augmented reality camera quality, implementation of the Zync-App for video streaming via the head unit, and implementation of Dolby Atmos for an improved audio experience.
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Old Sep 16, 2023 | 12:21 AM
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This is incorrect. If you want all of the 40-50 different control units in your car updated you need to go in. For just the head unit -i.e. the 2.4 mbux update you do not need to go in - that is OTA. admittedly there is confusion but this has been verified and the OTA updates are already rolling out in waves.

Further don't even bother going in before you personally get notified of the campaign. If you haven't been notified then you auto will not appear in their system as being part of the campaign and the dealer will not do the campaign because they will not get reimbursed from MBUSA

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Old Sep 16, 2023 | 02:40 AM
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Originally Posted by capt_slow
In the US at least, the Zync and Dolby Atmos activation must be done as a dealer visit. Campaign 2023070020 will update several control units and give everyone rear seat pillows

this is interesting! where did you get this? Is this public information? whats's the source
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Old Sep 16, 2023 | 12:46 PM
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Originally Posted by eqs5804matic
this is interesting! where did you get this? Is this public information? whats's the source
It is public information indeed. As it is available in the "outside" channel under the ISP Portal. Please see the attachment for the referenced campaign.
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Old Sep 16, 2023 | 12:56 PM
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Originally Posted by W205C43PFL
It is public information indeed. As it is available in the "outside" channel under the ISP Portal. Please see the attachment for the referenced campaign.
thanks, i found it - here is the link https://www.startekinfo.com/docs?cat...%20Information
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Old Sep 16, 2023 | 01:51 PM
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Originally Posted by eqs5804matic
thanks, i found it - here is the link https://www.startekinfo.com/docs?cat...%20Information
Yup, that's it and you're welcome!
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Old Oct 3, 2023 | 11:50 AM
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Has anyone with an EQS or EQS SUV receive the MBUX 2.4 update yet? The announcement said it was rolling out in September, but I'm guessing it must be a start month because I've checked and haven't receive my update yet.
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Old Oct 4, 2023 | 03:25 AM
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Originally Posted by Ribnet
Has anyone with an EQS or EQS SUV receive the MBUX 2.4 update yet? The announcement said it was rolling out in September, but I'm guessing it must be a start month because I've checked and haven't receive my update yet.
I haven't received the download notification yet either.
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Old Oct 4, 2023 | 11:26 AM
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Depending on when you purchased your car or whether you have gone to the dealer and they updated your head unit software, your car may already have the 2.4 update, and therefore, an over the air update is not necessary.

One way to tell is whether you car has Dolby Atmos for apple music already. If so, you already have the update.
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Old Oct 4, 2023 | 11:58 AM
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Originally Posted by lenk
Depending on when you purchased your car or whether you have gone to the dealer and they updated your head unit software, your car may already have the 2.4 update, and therefore, an over the air update is not necessary.

One way to tell is whether you car has Dolby Atmos for apple music already. If so, you already have the update.
thanks, my head unit was upgraded a month or so ago at the dealer - I do see Atmos when using online streaming, but don't see Zync. Is that part of the 2.4 update?
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Old Oct 4, 2023 | 12:28 PM
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It is embedded but Zync has not rolled out yet so you won't see it.Suppose to be implemented by December when you subscribe you will see it. Just like AMG track pace.
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Old Oct 4, 2023 | 12:55 PM
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How to stop annoying hands appearing

Does anyone know how to stop the hands/steering wheel appearing and interrupting the radio?

Very annoying on straight roads where little steering is requried

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Old Oct 4, 2023 | 02:02 PM
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That is part of the Level 2 assisted driving mode, and is required to make sure your are alert and in control. I try to hold the steering wheel with just enough pressure to avoid the message but not impact the steering direction.
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Old Oct 4, 2023 | 02:11 PM
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so no way to turn off
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Old Oct 4, 2023 | 02:53 PM
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That's correct, no way unless you do not use DISTRONIC.
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Old Oct 4, 2023 | 02:55 PM
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i thought distronic was only active in cruise control
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Old Oct 4, 2023 | 03:18 PM
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Oops. I just assumed you were driving on the straight road with cruise control enabled and wanted the car to take care of the driving

Active Steering Assist can be turned off from Settings >> Assistance >> Driving and deactivate Active Steering Assist.
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Old Oct 4, 2023 | 03:28 PM
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thanks i will try that
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Old Oct 4, 2023 | 03:58 PM
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Just got my car back from update.

How do you see Dolby Atmos and how do you get it via Spotify and Apple Carplay?
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Old Oct 4, 2023 | 07:15 PM
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The announcement says MBUX Entertainment Update 2.4, but what is the Software Version displayed? It should be an update from RL_NYG7_E330...... to what?
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