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Yes I realize that on very hot or very cold environments I can (precondition (warm up or cool down the interior by using the app on the iPhone). I can’t figure out why the heater was turned on when the outside temperature was 56 degrees. And, as I stated several times, why is it that I cannot see that button that says auto preconditioning? The dealer downloaded the E445 MBUX update last week. It’s not a big deal but it does irritate me.
@c4004matic@AppleFan1 seem like you are discussing different things. MB made the mistake of naming the function of conditioning the battery the same as preparing the interior of the vehicle. Both are called preconditioning but they are completely different functions and unrelated.
Preconditioning of the interior is typically done via the Mercedes me app on a smartphone where a departure time is set and required temperature. The car will typically start the heating or cooling 10 minutes before the departure time.
Preconditioning of the battery is performed via the navigation system when a charging station is selected. The normal setting is Automatic but I guess it can be turned off, but I have never tried that. Occasionally I will be going to a charging station that is not navigation system and will select one from the navi that is in the vicinity so that some preconditioning occurs. I have not found a way to manually turn on the battery preconditioning.
Yes, I’m aware of the difference. One is preconditioning the cabin temperature and the other is preconditioning the main battery. What I was talking about above was the fact that the cabin was being preconditioned without me scheduling it to do so. The preconditioning icon for the battery is nowhere to be found on the EQ menu in my EQS580. I tried everything with no luck.
I tried calling MB premiere service yesterday but after waiting 20 minutes for someone to answer, I hung up. I also want to know why I’m not getting the pillows. The pillows are not a big deal but I’m curious.
I’m not sure if it’s my imagination but it seems like I’m getting worse range now than prior to the E445 update. For example when starting out in my garage and a few miles thereafter, I see numbers like 970 wh/mile. It does eventually come down 400 or even in the mid to upper 300s Wh/mile but I don’t recall seeing numbers so high. Temperatures have been rather mild (40s, 50s, and even some low 60s). Yesterday, after I charged the car to 90% with a range of 361 miles, I drove for about 80 miles and the remaining range dropped to 240. Temps were in the upper 50s and dropped to the 40s for the last 35 miles.
Am I imagining this or is it a problem after the major MBUX update? What have you folks experienced?
Last edited by AppleFan1; Nov 10, 2023 at 03:35 PM.
It updated the MBUX software to E445.001. Unfortunately Carplay will not work anymore. I deleted my iPhone from the MBUX and deleted the MBUX from my phone and went through the whole repairing process. I also reset the newtwork settings on the MBUX, which prompted another repairing. In each case, the phone appears and I'm prompted to start Carplay.
It updated the MBUX software to E445.001. Unfortunately Carplay will not work anymore. I deleted my iPhone from the MBUX and deleted the MBUX from my phone and went through the whole repairing process. I also reset the newtwork settings on the MBUX, which prompted another repairing. In each case, the phone appears and I'm prompted to start Carplay.
Loss of CarPlay functionality is the same problem I started this thread with a few weeks ago. The car has been back to the dealer three times (and is there now) in an attempt to fix it. I'm told that software engineers at Mercedes are supposed to be working on a fix, but they needed my car back one more time to pull some code or logs or something from it. And then they will need it back another time to apply the fix. At least that's the plan. Or maybe it's more of a hope than a plan.
It updated the MBUX software to E445.001. Unfortunately Carplay will not work anymore. I deleted my iPhone from the MBUX and deleted the MBUX from my phone and went through the whole repairing process. I also reset the newtwork settings on the MBUX, which prompted another repairing. In each case, the phone appears and I'm prompted to start Carplay.
Originally Posted by Skipperme
Loss of CarPlay functionality is the same problem I started this thread with a few weeks ago. The car has been back to the dealer three times (and is there now) in an attempt to fix it. I'm told that software engineers at Mercedes are supposed to be working on a fix, but they needed my car back one more time to pull some code or logs or something from it. And then they will need it back another time to apply the fix. At least that's the plan. Or maybe it's more of a hope than a plan.
I wonder what's causing the problem. I'm updated to E445 and CarPlay works normally for me, but I did notice behavioral changes. For months I've been trying to get CarPlay to work over USB only and it always reverted to wireless. After the 445 update, I was able to make it stick. Have any of you folks tried to pair CarPlay while the phone is connected over USB?
Last edited by capt_slow; Nov 26, 2023 at 01:08 PM.
For me what worked to fix carplay after the mbux update was deleting the MBUX wifi network on the iPhone, then delete the phone from the car and repair again....
I've tried deleting the MB wifi network too and then re-pairing. But no luck. Can't connect over USB either. I've lost track of how many times the car has been back to the dealer but I'm dropping it off next week for four days while I travel. Maybe they will finally be able to sort this out.
I noticed a few other quirks--the "range" feature on the MBUX doesn't work anymore--I just get a "please wait" message when I try to activate it.
CarPlay functionality doesn't really feel like the luxury it used to be--especially if I have to spend several hours on a work day in the car.
UPDATE: After a fourth trip back to the dealer, Mercedes had them install a new software update that solved the iPhone problem I was having. Although the "new" software update is actually an old software update. The trouble started when they updated the software to E445.001. When I got the car back yesterday the software was E330.602 (see photo.) Everything seems to be working now....so I'm happy.
UPDATE: After a fourth trip back to the dealer, Mercedes had them install a new software update that solved the iPhone problem I was having. Although the "new" software update is actually an old software update. The trouble started when they updated the software to E445.001. When I got the car back yesterday the software was E330.602 (see photo.) Everything seems to be working now....so I'm happy.
This is my version after the latest update. Everything seems to work perfectly. You will notice a few updates to the screens and the charging options like turning off the battery preconditioning and how the radio favorites are displayed.
That seems to mean that the latest isn't always the greatest. I've had this issue numerous times with DJI (drone) products. Unless your car is acting weird or missing a feature (new), I would still with want is currently working despite the desire to have the latest and greatest software. But if it is a security update, I would do it immediately.
That seems to mean that the latest isn't always the greatest. I've had this issue numerous times with DJI (drone) products. Unless your car is acting weird or missing a feature (new), I would still with want is currently working despite the desire to have the latest and greatest software. But if it is a security update, I would do it immediately.
That’s exactly right. I have first hand experience. After my car was updated to the new E445, I’ve had a lot of problems. Most, if not all of the problems, are related to the climate control. I cannot change the temperature setting. I thought it was fixed when I brought it to the dealer. It worked for a couple days and then, bingo. Not working again. I just called the dealer to tell the service advisor of the situation. I was able to change the setting from 66 degrees to 72 about a half hour ago by holding the climate menu button down for a couple seconds. However, it does not matter. Only cold air comes out.
The main mechanic is on vacation but there’s a chance someone else can look into it before we take a long drive to OH this Sunday. So, as I understand from at least one of the posts here, it’s possible to change the software from E445 back to E330, right? I sure hope so. Thanks for any insight into this.
This is my version after the latest update. Everything seems to work perfectly. You will notice a few updates to the screens and the charging options like turning off the battery preconditioning and how the radio favorites are displayed.
A while back when you mentioned that you got the MBUX software update, I thought you were talking about the E445. And when others were updating to E445 I detest it was time for me to do so as well. That was a big mistake. The Climate control system has been all messed up since then. I just realized that you updated to E330 and not E445. That’s probably why I can’t see the screen which shows the main battery can be set on auto preconditioning.
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