Mercedes Wallbox
Super Member
Joined: Jan 2022
Posts: 981
Likes: 555
Please let me know how this works. The only problem I've had with the ChargePoint is that when you schedule a charge to start later, the wallbox asks the car if it wants to charge through a series of clicks every 15 minutes or so until the charge starts. I had noticed the clicking while in my garage working. This worried me, although the ChargePoint folks said no worries. I stopped doing the scheduled charges and just let it finish, then unhook it the next day. Now I'm doing shorter charges (based on all the talk about short cycles being easier on the battery on this forum), and it is not a problem anyway. Now it finishes before I go to bed.
Newbie
Joined: Mar 2024
Posts: 12
Likes: 0
23 EQS 580
My concern is what happened to scheduled charging that was in this video at the 53 second mark. This would be the option if you wanted to charge during off peak hours and just leave the charger plugged in before you go to bed. Mercedes customer support has no idea and is no help.
Member
Joined: Jan 2023
Posts: 178
Likes: 41
From: Irvine, CA
2023 EQS 580 4Matic SUV
Please let me know how this works. The only problem I've had with the ChargePoint is that when you schedule a charge to start later, the wallbox asks the car if it wants to charge through a series of clicks every 15 minutes or so until the charge starts. I had noticed the clicking while in my garage working. This worried me, although the ChargePoint folks said no worries. I stopped doing the scheduled charges and just let it finish, then unhook it the next day. Now I'm doing shorter charges (based on all the talk about short cycles being easier on the battery on this forum), and it is not a problem anyway. Now it finishes before I go to bed.
For example if I come home at 5PM and plug it in and it won’t charge till after 9PM till it reached 80%. The only problem is once it reached 80% and stop charging the timer on the app still running.
So it might take 7 hour to charge from 20-80 but if you don’t unplug it the timer will continue to run but not charging. Timer stop when you unplug or set another pause time when you know what time it will finish charging to when you’re able to unplug it.
i know it take about 7 hours to charge from 20-80% but if you don’t unplugged it the timer on the app won’t stop but not charging. The leds on the wall charge still blue.
You just have to play with the setting. Your EV will make a series of clicking each time you make a change and saved your setting. That is normal.
like I said the Mercedes wall box have very limited setting not like the ChargePoint home flex.
Set state of charge.
Set the time you don’t want it to charge. My peak are 4PM to 9PM.
Last edited by 23-EQS580-SUV; Mar 17, 2024 at 12:41 PM.
Super Member
Joined: Jan 2022
Posts: 981
Likes: 555
Yea, I know all that. What I'm saying is that, while it is waiting to charge at the selected time, my charger would constantly emit a series of clicks, every 15 minutes or so, for hours and hours. Maybe that doesn't worry you, but it did me, so I stopped scheduling charging. I'd be interested to know if the new Mercedes Wallbox does that. I know how to schedule a delayed start time.
Newbie
Joined: Mar 2024
Posts: 3
Likes: 0
EQE350X4
Hey all, reading through the thread, I understand that to achieve 9.6kW, a 40A charging station is needed. Per the Walbox's (EVBox Livo) specs, max output is 32A, so I can only expect 7.7kW from the Wallbox correct? I thought I'd confirm as I would think the Wallbox would support the max 9.6kW. Am I missing something? Thanks.
Super Member
Joined: Jan 2022
Posts: 981
Likes: 555
Hey all, reading through the thread, I understand that to achieve 9.6kW, a 40A charging station is needed. Per the Walbox's (EVBox Livo) specs, max output is 32A, so I can only expect 7.7kW from the Wallbox correct? I thought I'd confirm as I would think the Wallbox would support the max 9.6kW. Am I missing something? Thanks.
Newbie
Joined: Mar 2024
Posts: 1
Likes: 0
EQS 580
So I'm in a similar boat as many others here. Just got a free Wallbox with my EQS. Currently have a NEMA 14-50 outlet setup a couple of years ago, as I was using it for charging my previous EV (which came with a plug in charger that I need to return when my lease is up). Reached out to Qmerit around installing the Wallbox and they want $800 to install it (which I think is high).
If I were to order this 4-prong cable, I assume green is ground and white isn't used. Does it matter if red connects to L1 and black to L2 (or vice-versa)?
If I were to order this 4-prong cable, I assume green is ground and white isn't used. Does it matter if red connects to L1 and black to L2 (or vice-versa)?
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Newbie
Joined: Apr 2024
Posts: 1
Likes: 0
EQS 450 SUV
No Confirmation Email for Free Wallbox
I submitted my request for the free wall box 3 days ago and received the auto response saying I’d receive an order confirmation and shipping details within 48hrs. I haven’t received anything so I thought maybe I was being scammed until I found this thread. 😂 My dealer didn’t tell me about it. That kept pushing me to Lowes to buy a Chargepoint. Anyway, did you all receive confirmation and tracking details or did the box just show up?
Super Member
Joined: Dec 2014
Posts: 819
Likes: 184
From: New England/Florida
2005 SL 500. 2015 S550. 2016 GLE400 2018 S560
I submitted my request for the free wall box 3 days ago and received the auto response saying I’d receive an order confirmation and shipping details within 48hrs. I haven’t received anything so I thought maybe I was being scammed until I found this thread. 😂 My dealer didn’t tell me about it. That kept pushing me to Lowes to buy a Chargepoint. Anyway, did you all receive confirmation and tracking details or did the box just show up?
MBWorld Fanatic!
Joined: Apr 2007
Posts: 1,489
Likes: 439
From: San Diego, CA
2024 EQE 500
I also did not get an update within 48 hours. I emailed the address in the auto notification about it and had the wallbox at my door within 3 days.
I submitted my request for the free wall box 3 days ago and received the auto response saying I’d receive an order confirmation and shipping details within 48hrs. I haven’t received anything so I thought maybe I was being scammed until I found this thread. 😂 My dealer didn’t tell me about it. That kept pushing me to Lowes to buy a Chargepoint. Anyway, did you all receive confirmation and tracking details or did the box just show up?
Member
Joined: Jan 2023
Posts: 178
Likes: 41
From: Irvine, CA
2023 EQS 580 4Matic SUV
Member
Joined: Jan 2023
Posts: 178
Likes: 41
From: Irvine, CA
2023 EQS 580 4Matic SUV
After reconnecting the wallbox to the app it still giving me the same error message.
It must be a network issue on the MB side. We both can't be having the same issue. Anyone else with MB wallbox is having the same problem?
It must be a network issue on the MB side. We both can't be having the same issue. Anyone else with MB wallbox is having the same problem?
Member
Joined: Jan 2023
Posts: 187
Likes: 48
EQE 350 4matic
You have to have a 50A circuit in order for the wallbox to provide 9.6kW at 40A. You cannot use all the amperage in the circuit safely, and we set my Chargepoint box at 40A. But, with the max output specs of your box, I believe you are correct. You will be charging at 7.7kW.
This is due to voltage difference. In the US residential we don’t get the full 240V we get 208V and ‘three phase industrial is needed’ not just commercial. If you are near a Porsche passport location (that isn’t Derated) EQE/S will accept 11kW only place I’ve seen this is at Ritz in SoCal.
weirdly Tesla universal is limited to 9.6kW.
Junior Member
Joined: Jan 2023
Posts: 39
Likes: 7
2022 E350 4Matic
2 questions:
-have MB Wallbox and app says update is needed via internet. I’ve connected the box to the web but won’t update. Ideas?
-for the scheduled charge times, do I enter the don’t charge/pause time or the actual charge time?
-have MB Wallbox and app says update is needed via internet. I’ve connected the box to the web but won’t update. Ideas?
-for the scheduled charge times, do I enter the don’t charge/pause time or the actual charge time?
Newbie
Joined: Mar 2006
Posts: 14
Likes: 0
EQS SUV, X5 45e, Model 3, 328 Vert
We leased an EQS SUV and received the free Wallbox charger. Before I plan the install I had some questions:
1. Can the charger be used to charge non-MB vehicles (we have a Model 3, and an X5e also) It seems to be closely integrated with the MB ecosystem, hence asking.
2. Does the Wallbox come with an NEMA 15-50 plug or do we have to buy a cord.
3. I plan to share.a single circuit with the two chargers; any suggestions for a good splitter?
1. Can the charger be used to charge non-MB vehicles (we have a Model 3, and an X5e also) It seems to be closely integrated with the MB ecosystem, hence asking.
2. Does the Wallbox come with an NEMA 15-50 plug or do we have to buy a cord.
3. I plan to share.a single circuit with the two chargers; any suggestions for a good splitter?
Member
Joined: Jan 2023
Posts: 178
Likes: 41
From: Irvine, CA
2023 EQS 580 4Matic SUV
We leased an EQS SUV and received the free Wallbox charger. Before I plan the install I had some questions:
1. Can the charger be used to charge non-MB vehicles (we have a Model 3, and an X5e also) It seems to be closely integrated with the MB ecosystem, hence asking.
2. Does the Wallbox come with an NEMA 15-50 plug or do we have to buy a cord.
3. I plan to share.a single circuit with the two chargers; any suggestions for a good splitter?
1. Can the charger be used to charge non-MB vehicles (we have a Model 3, and an X5e also) It seems to be closely integrated with the MB ecosystem, hence asking.
2. Does the Wallbox come with an NEMA 15-50 plug or do we have to buy a cord.
3. I plan to share.a single circuit with the two chargers; any suggestions for a good splitter?
2. No, buy a dryer cord if you want to plug in.
3. NO, if you happen to use both charger at the same time the wires will catch on fire. Don’t recommend splitting.
Newbie
Joined: Mar 2006
Posts: 14
Likes: 0
EQS SUV, X5 45e, Model 3, 328 Vert
By the splitter I mean those which share the current capacity based on a priority based citeria.
some example are:
LECTRON-NEMA-Socket-Splitter
https://getneocharge.com/products/nema-14-50
MBWorld Fanatic!
Joined: Apr 2023
Posts: 1,568
Likes: 590
From: Occupied Palestine
2025 Maserati Grecale Folgore and 2024 Jaguar F-PACE SVR
My Splitvolt 24 AMP NEMA 14-30 EVSE with 26 foot cable would trip the circuit breaker if used at same time as dryer so I'm not worried. A $60 Parkworld splitter works fine for me. Total cost, installed, is less than $400.
