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My MBUX has been having issues with Bluetooth connectivity. I can connect and play music from my Galaxy 23 Utra for no more than 30 seconds. After which, the screen goes blank as though it's trying to load. Then, I'm only able to select TuneIn and FM stations. Even with these 2 options, once I choose
, it takes almost a minute before it will allow me to switch to the other. Streaming does not work. Android auto does not have any problems. I have tried a different phone with the same results. My phone does not have any issues connecting with any other Bluetooth device. In fact, as this issue is happening, the phone will show the progress of the music. Restarting the connection does not work. This has been going on for over two weeks. I had hoped the issue would self resolve with the car sitting for 4 days without being started, but continues. I need to take my 580 to the dealer to have my center cupholder door repaired/replaced because it will not stay open. If there is a simple fix for my MBUX, I would love to give it a try before I take it in.
Not sure if you've gotten any OTA updates yet, but your experience mirrors my experience for the last couple of years with new C300, S 500 and EQS loaners. MBUX is a buggy mess. I generally try to use CarPlay so I have a personalized experience in a car that isn't' mine, but CarPlay was constantly crashing in these cars and I had Bluetooth issues as well. I generally had best luck by plugging the phone in to the USB port, but even then CarPlay would eventually crash. Supposedly some of these bugs were fixed with updates, but loaner vehicles don't get OTA updates, so every time I have a loaner it's frustrating the hell out of me, because MBUX is buggy as hell. I just sent feedback to MB USA yesterday about the state of the loaner fleets and how buggy the software is. I always viewed loaner cars as a great marketing tool to let existing customers sample new generations of the cars, but as buggy as they are it makes me run and look elsewhere.
Last edited by superswiss; 03-01-2024 at 07:12 PM.
My MBUX has been having issues with Bluetooth connectivity. I can connect and play music from my Galaxy 23 Utra for no more than 30 seconds. After which, the screen goes blank as though it's trying to load. Then, I'm only able to select TuneIn and FM stations. Even with these 2 options, once I choose
, it takes almost a minute before it will allow me to switch to the other. Streaming does not work. Android auto does not have any problems. I have tried a different phone with the same results. My phone does not have any issues connecting with any other Bluetooth device. In fact, as this issue is happening, the phone will show the progress of the music. Restarting the connection does not work. This has been going on for over two weeks. I had hoped the issue would self resolve with the car sitting for 4 days without being started, but continues. I need to take my 580 to the dealer to have my center cupholder door repaired/replaced because it will not stay open. If there is a simple fix for my MBUX, I would love to give it a try before I take it in.
Which other phone did you try? I don't use music streaming from the phone often but it has been fine with my Galaxy S20 (something), perhaps a new bt feature with the 24 that the car struggles with?
Which MBUX SW release do you have? Mine is quite old.
2023 EQE 500 SUV electric and 2024 Jaguar F-PACE SVR 5.0L
I solved my slow and laggy infotainment system by shrinking the flash drive I plug in the for dashcam down to 64 GB from 1 TB. It doesn't like large volumes.
I solved my slow and laggy infotainment system by shrinking the flash drive I plug in the for dashcam down to 64 GB from 1 TB. It doesn't like large volumes.
A potentially useful tip, Crito. I'm glad you discovered this!
I finally was able to send my EQS to the shop. I was still unable to connect my phone through Bluetooth unless I used Android Auto (I prefer MBUX in the EQS). I also had an issue with the center console staying open. First, the Bluetooth issue came back as fault code B227D00. To fix, the software was updated to RL_NTG7_445.201, now it's all good. The center console was replaced, but the replacement started having the same as the original so I had to wait for another to get ordered.
03-01-2024, 02:04 PM
