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Old May 16, 2025 | 09:28 AM
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2021 GLE350 and 2021 E450
Question Questions about extended warranty from Mercedes dealer

Questions about extended warranty from Mercedes dealer


1. Does it cover the 48 volt battery?


2. Do you still have to do Service A and Service B to maintain warranty?


3. Can you have a gap in coverage between factory and extended warranty?

Last edited by RockChips; May 16, 2025 at 12:46 PM.
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Old May 16, 2025 | 11:08 PM
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2023 E 450 Sedan. 2018 GLC 300. 2013 E 350 Coupe (retired)
Mercedes extended warranty is only eligible for purchase by original owner. Dealer may also sell warranty from other companies. I would assume every car company, warranty provider expects you to comply with recommended maintenance.

Last edited by smiles201; May 16, 2025 at 11:11 PM.
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Old May 17, 2025 | 10:02 AM
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Originally Posted by smiles201
Mercedes extended warranty is only eligible for purchase by original owner. Dealer may also sell warranty from other companies. I would assume every car company, warranty provider expects you to comply with recommended maintenance.
Hang on, maybe I am missing something. I bought a used E-class from a dealer. It was still under the original, manufacturer's warranty. It was also a CPO car. I was able to purchase an extended warranty -- from MB (the dealer), and it extended the original, manufacturer's warranty. Not an extension of the CPO, but the original. The CPO then kicked in after the original.
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Old May 17, 2025 | 11:54 PM
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I did not know that was possible and stand corrected if that is true. I was not given that option. I was told I could only buy two more years of CPO coverage. Factory extended warranty is much better coverage than cpo.
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Old May 18, 2025 | 10:30 AM
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Originally Posted by smiles201
I did not know that was possible and stand corrected if that is true. I was not given that option. I was told I could only buy two more years of CPO coverage. Factory extended warranty is much better coverage than cpo.
No problem, that's OK. This was back in 2021 when I bought my current E-class. I am shopping for a CPO now and I just emailed the dealer to ask and clarify. They also offer an extended limited warranty, but I don't know about it, eligibility, etc.

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Old May 18, 2025 | 10:33 PM
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Looking at this some more, i think my original comment is correct. On used car, such as cpo, you cannot extend factory warranty, can only extend cpo warranty. The confusion is that they call them both extended warranty. CPO warranty is limited in time and what is covered, but unlimited in mileage. Factory extended warranty has fewer limitations and you purchase based on how much time and mileage you want. It is not unlimited mileage, only available to original owner.
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