I am looking to get out of my current, 2018 E300 4Matic Sport, and into a 2022 or 2023. I found two cars, both 2022's, at two different MB dealers. Both cars are CPO -- have under 35,000 miles -- and both are still under the original, manufacturer's warranty! Now here is where the conflicting information comes in.

I told each dealer I was interested in buying "an extended warranty" -- MB ONLY! Not a third party warranty! Each said, no problem. Dealer # 1 said they can sell me "an extended warranty" which will extend the original, manufacturer's warranty for two years (and I forgot how many miles). This dealer said this "extended warranty" will begin day one, mile one, when the original, manufacturer's warranty runs out (due to time or mileage). Side note -- I always thought this was an option and you could buy this. Now some people are saying, no, you can't, because you are not the original owner.

Dealer # 2 said they can sell me an "extended CPO warranty" which will extend the CPO warranty that is on the car now (but doesn't actually begin until the original, manufacturer's warranty runs out). This "extended CPO warranty" is also for two years, from the time, the current CPO warranty ends (and again, I forgot how many miles). This dealer said no, you cannot extend the original, manufacturer's warranty.

On my current car, I bought a two year extended warranty -- a MB warranty, which I bought from the dealer who sold me my car when I bought it in 2021 -- but now I have no idea what I bought! LOL. I know the original, manufacturer's warranty and the CPO warranty are not the same.

So, which dealer is right? Or, are they both right and just offering me something different. Simple question -- if I am buying a CPO MB from a dealer, and the car is currently under the original manufacturer's warranty (both by time and mileage) -- can I buy an extended warranty that extends that original, manufacturer's warranty?

Thank you very much in advance. All the best and have a great weekend!

 

Dealer 2 is right. You can just extend the cpo two more years. Shop for best price. Jeff Jackson mb of Louisville. It is unlimited miles, but limited in what is covered. Only original owner can buy extended original warranty.

 

Thank you very much. I greatly appreciate it.

So how limited do you think the CPO warranty is? When I got my current car, the first problem I had was covered under the original, manufacturer's warranty (they had to replace the radiator) as it happened pre-50,000 miles. In thinking about it, I don't remember if it was pre-four years -- is the original warranty 4 years or 5? Anyway, I never had any problems or issues that would've had to be covered under the CPO, so I really don't know how good or how "limited" it is.

Any thoughts? Experience? Thanks again.

 

Not sure if this is most current:

https://di-uploads-pod3.s3.us-east-1..._041420_JM.pdf

Some people use third party waranty such as Fidelity. More expensive but covers more.

 

Confirming, Dealer 2 is correct, Dealer 1 is referring to the warranty extension option only available to brand new purchasers.... Confusing I know, Mercedes-Benz technically has 4 "extended warranty" options all varying widely in eligibility and coverage details.

Trenton O. Gibson
tgibson@highline-autos.com
Highline Autos
Direct: 602.909.9216
Office: 480.348.0777

 

I am well aware. Right or wrong, I just choose not to purchase/use a third-party warranty. Yes, it's more expensive, but it's not a cost issue for me. Yes, it allegedly covers more than the CPO. However, I just prefer to deal with MB as opposed to a third-party vendor. Thanks for the insight/option.

 

And thank you very much for the link/info!!! I greatly appreciate it!

 

Thanks again. That said, I have no idea about the price difference between the extended CPO warranty, and a third-party warranty (which covers more apparently) -- however, prudence tells me I should check! LOL.

The idea of dealing with a third-party just doesn't thrill me. At least with MB, you are dealing direct with them, the dealer yes, but at the end of the day, the dealer is dealing with MB -- and not a third-party. Thanks.