Advice-G500 rear springs and shocks.
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mercedes-benz-G 500
Advice-G500 rear springs and shocks.
Hey guys,really need your advice,I got G500 2002.went for winter tires flip,mechanic pointed that my left rear spring is broken.obviously will replaced.My question is should replace the right spring aswell?And will it make sense to do shocks aswell,maybe I will save on labour.Never replaced shocks before,so any advice aswell as the links for parts will be much apprecciated.Thank.Stas.
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MBWorld Fanatic!
Joined: Aug 2002
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From: Atlanta, GA USA
2000 MB G500 NMLE, 2015 Audi Q7 3.0 TDI Prestige
Hey guys,really need your advice,I got G500 2002.went for winter tires flip,mechanic pointed that my left rear spring is broken.obviously will replaced.My question is should replace the right spring aswell?And will it make sense to do shocks aswell,maybe I will save on labour.Never replaced shocks before,so any advice aswell as the links for parts will be much apprecciated.Thank.Stas.
Junior Member
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c63 amg 2009,e63 AMG 2011
Hello friend I can sell set 4 springs and 4 shock bilsten with less than 500 miles of use...are of a mercedes g500 2011 the system changed to the comfort brabus.. You need pictures. Colorss@colorss.com. Bye.
Senior Member
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From: Hong Kong
2013 G63, 2015 S500, 2016 C63 coupe
Hello friend I can sell set 4 springs and 4 shock bilsten with less than 500 miles of use...are of a mercedes g500 2011 the system changed to the comfort brabus.. You need pictures. Colorss@colorss.com. Bye.
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From: Gulf Coast but not Florida
GLK350, SL63 AMG
Not to hijack but
The next day I was told by the dealership person I had to replace all 4 springs (the rears are still fine according to the tech) because "the parts have been upgraded and we will not replace the fronts without replacing the rears." (I replaced the stock shocks with new Bilsteins at 102k miles.)
There is more to the story but that is another matter.
Any opinions about this statement? Are they just doing a CYA, telling the truth, or selling unnecessary medical haha procedures?
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From: Atlanta, GA USA
2000 MB G500 NMLE, 2015 Audi Q7 3.0 TDI Prestige
MBWorld Fanatic!
Joined: Nov 2007
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From: Gulf Coast but not Florida
GLK350, SL63 AMG
Thank you - I agree
Thanks for the advice as usual. This already in process; I have several reputable indies here. The 4 wheel alignment is added to the service of course.
If I recall one of them said that, after replacement, the height of the car at all 4 corners had to be measured by WIS/STAR and adjusted. Any knowledge of this?
Finally, I did my own A service (haven't done such a thing in 30 yrs very proud of myself, its therapeutic!) and tried to reset the service indicator per the procedure in the OM. It did not take. I am still getting messages I exceeded the A service interval.
Any pointers about what I should do?
MBWorld Fanatic!
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From: Atlanta, GA USA
2000 MB G500 NMLE, 2015 Audi Q7 3.0 TDI Prestige
Not on a G. You don't have air suspension. Somebody else is trying to raise their invoice amount.
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From: Gulf Coast but not Florida
GLK350, SL63 AMG
MBWorld Fanatic!
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From: Atlanta, GA USA
2000 MB G500 NMLE, 2015 Audi Q7 3.0 TDI Prestige
There's no procedure specific to the W463 in here, but see if there might be something to help in this attachment. MB has sometimes played games to get you back to their service departments for a service interval reset, which is really not very nice of them to do.
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From: Gulf Coast but not Florida
GLK350, SL63 AMG
Thanks Dutch
I'll call my buddy and MB tech tonight and report back.
Oh, and when I got the G back the dealership must have scraped the front bumper and fender on something white. No biggie but I wondered why there was no walk around condition form in the truck.
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From: Gulf Coast but not Florida
GLK350, SL63 AMG
More
I had my rear springs on my 02 G500 replaced under warranty 20k miles ago. Now the left front spring (Brown) has broken so I got an estimate from a dealer on the fronts (pair) just for giggles. The tech said that indeed the fronts should be replaced but the rest of the suspension and the car was in good shape.
The next day I was told by the dealership person I had to replace all 4 springs (the rears are still fine according to the tech) because "the parts have been upgraded and we will not replace the fronts without replacing the rears." (I replaced the stock shocks with new Bilsteins at 102k miles.)
There is more to the story but that is another matter.
The next day I was told by the dealership person I had to replace all 4 springs (the rears are still fine according to the tech) because "the parts have been upgraded and we will not replace the fronts without replacing the rears." (I replaced the stock shocks with new Bilsteins at 102k miles.)
There is more to the story but that is another matter.
I asked him for a written copy of the "Note" and there was silence.
On the invoice it said
"Customer refused to replace front 2 springs and other recommended parts and services."
When I asked the SA (who switched me to the PD) what the other recommended services were that I supposedly refused the PD said replacement of the all 4 springs. When I asked him to put that in writing he refused. I believe this 4 spring replacement order covers G class from 2002 to 2007; I don't know about later models.
In speaking to other PDs they said that they are replacing springs galore on all kinds of cars. One said "Gwagen springs are junk."
I guess they are trying to get us to pay for their poor QC rather than issue a recall if it is a dangerous situation.
Recall anyone?
Last edited by grane; Apr 25, 2013 at 03:52 PM.
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From: CT
2008 CLK 63 Black Series, 2013 G63, 2014 RS5 Coupe, 2013 JKUR 10A
I had a broken front spring on my 2003 G500 last August, and the dealership just recommended I replace both fronts. No requirement to replace the rears. My dealership is also an AMG performance center but not sure whether that makes them any more knowledgeable.
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From: Gulf Coast but not Florida
GLK350, SL63 AMG
This 4 spring replacement is a new development
Last month I discovered a broken front spring (moaning noise while turning) The tech wanted to replace the front pair only but was overruled. Now with the one broken front spring the note from MBUSA to the Parts Dept is to replace ALL four springs for "safety" reasons but was reluctant toput this is writing. Why should one pay to replace the originally defective potentially unsafe spring run? Isn't this MBs' responsibility? Recall anyone?
Last edited by grane; May 28, 2013 at 10:48 AM.
Member
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From: Dubai
2010 G55, 2010 C250, Volvo S40 T5, Pajero, Passat, 1995 SL500
Hello friend I can sell set 4 springs and 4 shock bilsten with less than 500 miles of use...are of a mercedes g500 2011 the system changed to the comfort brabus.. You need pictures. Colorss@colorss.com. Bye.
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From: Gulf Coast but not Florida
GLK350, SL63 AMG
On a conventional suspension like the G one always replaces shocks and springs in pairs, front pair or rear pair. These are wear components that have a finite life so one wants to go in there once. This has been industry practice for eons. Kinda like you replace the throwout bearing when you replace a clutch.
Since the stock shocks are Bilsteins you can try sending them back to Bilstein and the will repair (possibly update) them for a small charge and give them a new warranty. That way you'll have an extra set in case you need them.
BTW the latest new front springs do seem to be better made than the old springs they replaced. Much better anti rust coating for one. The alignment went fine so I see no reason for MBUSA to demand all 4 be replaced. The rears that were replaced last year also had this coating. I figure I am "safe."
I for one listen to DUTCH he is one of, if not the most, experienced and knowledgable members when it comes to G issues.
Since the stock shocks are Bilsteins you can try sending them back to Bilstein and the will repair (possibly update) them for a small charge and give them a new warranty. That way you'll have an extra set in case you need them.
BTW the latest new front springs do seem to be better made than the old springs they replaced. Much better anti rust coating for one. The alignment went fine so I see no reason for MBUSA to demand all 4 be replaced. The rears that were replaced last year also had this coating. I figure I am "safe."
I for one listen to DUTCH he is one of, if not the most, experienced and knowledgable members when it comes to G issues.
Member
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From: Dubai
2010 G55, 2010 C250, Volvo S40 T5, Pajero, Passat, 1995 SL500
MBWorld Fanatic!
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From: Atlanta, GA USA
2000 MB G500 NMLE, 2015 Audi Q7 3.0 TDI Prestige
MBWorld Fanatic!
Joined: Aug 2002
Posts: 1,308
Likes: 35
From: Atlanta, GA USA
2000 MB G500 NMLE, 2015 Audi Q7 3.0 TDI Prestige
Thanks for the kudos; but there are many very knowledgeable folks on all of the G Forums who are more than willing to share that knowledge. Gott sei Dank, for them! They've certainly helped me over the years.
Last edited by DUTCH; May 29, 2013 at 10:17 AM.
Member
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From: Dubai
2010 G55, 2010 C250, Volvo S40 T5, Pajero, Passat, 1995 SL500
I see this on S classes in my parking and on GLs in Dubai... I like to lessen the "gadgets", so to speak, on my cars to lessen the chance I'd be ripped off by the stealerships! I worked at companies like BMW and know what happens in there!
