I was working with the dealer since dec. 2019 for g63 amg order(was built according to my specification) finally got shipped at dealership today and was shocked about the car built was missing DC1(amg night package) due to this I choose exterior white color I double checked with my dealer and my built sheet it shows DC1 amg night package.Everything is correct from our side.My dealer is also not aware about this changes look attached feeling depressed after such a long wait and time I wasted I sold my exiting car already in loss due to this car they runes my car look I still want to buy it but what is my right in this case and remedies feeling really really sad any suggestion my dealer is also checking on this

 

for $174,000 i would either expect a sizable discount or wouldnt take the car. We spec the cars because we want what we want! Just my opinion. The dealer should make good!!

 

You have the 22” black rims and spare wheel cover so the main things you are missing are the darkened lights (hard to fix) and silver brush guard, skid plate, and rear bumper trims (easy to fix).

Not ideal but powder coating the brush guard will be probably $300-400. The skid plate and rear bumper trims probably are another $300-400 for parts.

I would ask for dealer to swap out the trim parts and get brush guard powder coated for free. That would probably be enough as you get 99% of the look for cheaper too (174 versus 178k).

Unless they are saints they probably aren’t going to bend over backwards to make this right, knowing they can sell it with ADM if you walk. You might be able to get them to get you another car for a slight discount but that involves another long wait.

 

I feel like mine is about to shave the same issue. Same the build was clean.

 

Its also wierd that you can get the RG4s when they must be combined with Night Package.

huge issue from mercedes

 

I've seen random G63's for sale that didn't have night package but had the RG4s. I figured it was people buying them after the fact but maybe there's a loophole somewhere that lets you get them from the factory that way.

 

maybe so. But thats not even allowed. Im pissed!

 

when i ordered mine i couldnt get night pkg plus but could get night package. i bet they are running out of the parts the need and build to as close as possible. my dealer says they only allocate so many parts and when they are gone for the cycle they are gone.

 

The exactly similar situation happened on my order, I checked my order with my dealer when it close to build on June. And the dealer told me they are not awarded and the factory just removed the DC1 night package from my order and replaced the spare tire cover in black only. And the order is locked can’t do any change in that moment. Then my dealer postponed someone in the list and assigned his allocation to me and place a new order. I suggest you can request the same way to your dealer like me. My original order was delivered last week and I was not talking delivery, my new order will be arriving on October. Just 3 or 4 more months then you expected, but you can get a MY21 G63 with minor updates.

 

That does happen on occasion but the dealer/customer is always notified so my guess is that the dealer was told and they forgot to tell the buyer.

Personally I would not accept it but I have more vehicles so if you don't you can rent one until a new one comes in (lots of wasted money though) or have them give you the next allocation that can be changed in the system, even if it means bumping someone. It is not your fault so you should be accommodated somehow!

 

That second Build sheet or PO (whatever) doesnt match up with original. The option prices do line up with options, and heated steering wheel and speed delimiter are missing. Are the PO's the same ? If so something is totally messed up with the order.

 

since it is Mercedes fault there is any way they discount the vehicle Im sure dealer will not due to high demand. Or I can connect them directly or they can swap the night package parts(that is not big deal for them).I'm pretty sure since it is big company and reputation they will not get away with this with these type of mistake
night package was 1900 and they charged me 1000 for RB4(that was not part of my built) thats also not right

 

i think changing post delivery to nightpackage is possible. Problem is the headlamps

 

RAKLAW is correct and actually none of the three builds match up. The sticker is $174k, the next is $178k, and the last is $175k. The dealer sure this is your vehicle? Something doesn't add up.

 

I thinking both side but my priority is either they reduce the price I know dealer will not or the replace the part
they charge me $1000 for the RB4 that is also wrong
another hand Im looking for the parts still did't find the mirror housing in black and tail light so i can add and look the part
For headlight i looking for something like https://www.carid.com/2019-mercedes-...935046526.html
any suggestion

 

RB4 is $1000 if DC1 is not selected so the RB4 charge is "correct" although the build is "incorrect" if you get what I am saying.

I'm not sure it's worth changing out the lights or mirror housing to be honest--those will be expensive parts. If those are deal breakers then you'll need to get another car. I can see the dealer changing out some trim pieces but if you are asking them to change the head lights and turn signals, I can imagine the response you will get.

Let us know what the dealer says tomorrow when you talk to them.

 

actually I uploaded the old PO by mistake so last picture I have signature on it correct and my dealer is saying he has been not notify either for the changes he is saying On vehicle information sheet is showing on 6/4 plant shows "UPDATE VISTA CONFIG TO MATCH G"

 

Sorry this happened ...

1. Your Sign Off Sheet ilearly says "Mercedes reserves the right to change price and specification without prior notice" just quoting from memory..... please don't forget that..

2. "Most" dealer's don't check the PO after it has been accepted by the Factory unless they submit a change - I say "most" because there are Top Dealer's that do check EVERY PO as shipped from the factory - or check dealer invoice against original PO - again most do not.

3. If you ordered in Dec 19 - and with COVID your rig was built in June - frankly Magna has done one heck of a job getting production