Interesting issue on 2021
#1
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Joined: Apr 2003
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From: Northeast
2012 S350 Bluetec, 2014 GLK250 Bluetec, 2000 CLK320 Cabrio
Interesting issue on 2021
Just tried to move sun visor to the side and this happened. I've had over 100 cars including clunker junkers and nothing like this has ever happened.
#4
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Joined: Apr 2003
Posts: 917
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From: Northeast
2012 S350 Bluetec, 2014 GLK250 Bluetec, 2000 CLK320 Cabrio
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FatTony001 (01-16-2021)
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#8
Ouch!! Read the owner's manual instructions for sun-visor operation -- would never have guessed it could be so complicated. Seriously though, the in-board sun-visor catch mechanism is not the most obvious design. The visor does not release with downward or lateral pulling, but has to be lifted somewhat upward. I swing it to its down position, rest my thumb on the lower part of the bracket and use my fingers to gently pry it free. Unless there was some obvious component or assembly defect involved, I'm skeptical that it's a warranty repair (maybe you'll catch the service manager on a really good day). I guess I would have removed it, straightened out the metal rod, replaced the damaged plastic with some rubber tubing, and called it a day. Hope the repair bill isn't mind-numbing.
#9
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Joined: Apr 2003
Posts: 917
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From: Northeast
2012 S350 Bluetec, 2014 GLK250 Bluetec, 2000 CLK320 Cabrio
To me, it's a pretty obvious defect in workmanship. It only has 1200 miles on it. I am surprised something like that is made out of plastic anyway on this vehicle. I do not anticipate any grief from my dealership. They have been wonderful and I've been dealing with them for years.