Access to Mercedes Service Records.
05-21-2009, 12:50 PM
#1
Senior Member
Thread Starter
Access to Mercedes Service Records.
I’m considering the purchase of a used Mercedes from a private party. 
The vehicle has been serviced at two separate Mercedes Dealers since new. The seller has limited service records, if any. 
CarFax only reports service from one on the two dealers and there is quite a gap in history. 
Is Mercedes able to provide me (with the seller’s permission, of course) the service history? 
I’m I correct in assuming that the dealership will only have records of the service they performed, unless it was completed under warranty, which is information I believe all dealers have access to.
Thanks!!
Tjmjr
The vehicle has been serviced at two separate Mercedes Dealers since new. The seller has limited service records, if any. CarFax only reports service from one on the two dealers and there is quite a gap in history. Is Mercedes able to provide me (with the seller’s permission, of course) the service history? I’m I correct in assuming that the dealership will only have records of the service they performed, unless it was completed under warranty, which is information I believe all dealers have access to. Thanks!!
Tjmjr
05-21-2009, 04:19 PM
#2
MBWorld Fanatic!
Have the seller get them for you.
There is no requirement that a dealership provide this, although I imagine if you're really good friends with someone there you can get them yourself.
There is no requirement that a dealership provide this, although I imagine if you're really good friends with someone there you can get them yourself.
05-23-2009, 05:05 AM
#3
MBWorld Fanatic!
I am told that the VMI (all the dealer maintenance records) are private. I could never get them for my 2005's first 25k miles. It seems absolutely ridiculous to me that they are treated as medical records for humans. If you don't want the previous owner's info there, just black it out for christ's sake. Anyway.. I'm pretty peeved about it.
