Access to Mercedes Service Records.
Thread Starter
Senior Member
Joined: Apr 2003
Posts: 263
Likes: 4
1998 BRABUS C 5.8
Access to Mercedes Service Records.
I’m considering the purchase of a used Mercedes from a private party. 
The vehicle has been serviced at two separate Mercedes Dealers since new. The seller has limited service records, if any. 
CarFax only reports service from one on the two dealers and there is quite a gap in history. 
Is Mercedes able to provide me (with the seller’s permission, of course) the service history? 
I’m I correct in assuming that the dealership will only have records of the service they performed, unless it was completed under warranty, which is information I believe all dealers have access to.
Thanks!!
Tjmjr
The vehicle has been serviced at two separate Mercedes Dealers since new. The seller has limited service records, if any. CarFax only reports service from one on the two dealers and there is quite a gap in history. Is Mercedes able to provide me (with the seller’s permission, of course) the service history? I’m I correct in assuming that the dealership will only have records of the service they performed, unless it was completed under warranty, which is information I believe all dealers have access to. Thanks!!
Tjmjr
MBWorld Fanatic!
Joined: Sep 2005
Posts: 6,189
Likes: 242
From: Albuquerque
'10 CL550, '12 GL550
Have the seller get them for you.
There is no requirement that a dealership provide this, although I imagine if you're really good friends with someone there you can get them yourself.
There is no requirement that a dealership provide this, although I imagine if you're really good friends with someone there you can get them yourself.
MBWorld Fanatic!
Joined: Jul 2008
Posts: 8,384
Likes: 800
2019 G70 6MT & 2022 Ford Maverick XL
I am told that the VMI (all the dealer maintenance records) are private. I could never get them for my 2005's first 25k miles. It seems absolutely ridiculous to me that they are treated as medical records for humans. If you don't want the previous owner's info there, just black it out for christ's sake. Anyway.. I'm pretty peeved about it.
