Western General Extended Warranty
Thread Starter
Member
Joined: Apr 2002
Posts: 122
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From: Bay Area, CA
Mercedes C43 AMG
Western General Extended Warranty
The factory 4-year 50K warranty for my C43 has expired. When I bought my car, I also bought an extended warranty from Western General for up to 7years/100K miles.
I recently asked my dealer if my extended warranty is valid, since I needed some repairs. He said in general my extended warranty does not apply at their dealership, but said that the company where I bought my warranty from may reimburse me for the parts but not labor. I was very surprised to hear this.
I called up Western General and they said that the dealer should honor my warranty. If not, they said Western General will reimburse me for both parts and labor provided I have documentation.
Does any one have experience with something like this and do you know if I will be fully reimbursed for parts and labor. I just want to make sure from different sources and don't want to be surprised with a big fat repair bill.
Thanks in advance.
Baron
I recently asked my dealer if my extended warranty is valid, since I needed some repairs. He said in general my extended warranty does not apply at their dealership, but said that the company where I bought my warranty from may reimburse me for the parts but not labor. I was very surprised to hear this.
I called up Western General and they said that the dealer should honor my warranty. If not, they said Western General will reimburse me for both parts and labor provided I have documentation.
Does any one have experience with something like this and do you know if I will be fully reimbursed for parts and labor. I just want to make sure from different sources and don't want to be surprised with a big fat repair bill.
Thanks in advance.
Baron
Member
Joined: Nov 2003
Posts: 111
Likes: 0
From: FL
01 clk55 cpe
I would be very wary about that statement.
They want you to pay for it FIRST, then you have to send them
your receipts before they reimburse you.....
I don't like that, if they are going to reimburse you why the hell
don't they just pay the repair directly instead of the excess paperwork.
I smell something funny. Since you already paid for the repairs, YOU
are already out of the $ and they basically have you by the *****...
first you paid them the premium for the warranty and then you have to
shell out money first!!!! What kind of crap is that?!!!!
I hate to be a pessimist...I'm just being a pragmatic and when it comes
to $, I hesitate to trust.
Good luck though!!!
They want you to pay for it FIRST, then you have to send them
your receipts before they reimburse you.....
I don't like that, if they are going to reimburse you why the hell
don't they just pay the repair directly instead of the excess paperwork.
I smell something funny. Since you already paid for the repairs, YOU
are already out of the $ and they basically have you by the *****...
first you paid them the premium for the warranty and then you have to
shell out money first!!!! What kind of crap is that?!!!!
I hate to be a pessimist...I'm just being a pragmatic and when it comes
to $, I hesitate to trust.
Good luck though!!!
