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Tech support software down?

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Old Sep 19, 2021 | 01:32 PM
  #1  
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From: Indiana USA
2002 C320 wagon
Tech support software down?

My 02 C320 wagon has been in an independent shop for 3 weeks. They claim MB technical support software is down. Is global? Should I be skeptical?
Thanks
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Old Sep 22, 2021 | 03:27 AM
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Anybody home? Good thing this isn't a life threatening issue. Thanks fellow MBers.
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Old Sep 22, 2021 | 02:11 PM
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S550C4, Porsche Cayenne
Originally Posted by Jeff0
Anybody home? Good thing this isn't a life threatening issue. Thanks fellow MBers.
Jeff, It it helps to make you feel better, mine has been in the shop for about two months due to parts back order from Germany.
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Old Sep 22, 2021 | 03:07 PM
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2002 C320 wagon
Mr. Thompson, I sincerely appreciate your comment. As this is my first MB. I'm a little apprehensive. I bought an icarsoft code reader but couldn't translate it into my knowledge of points and condenser technology. She's got 195,000 + miles on her. Figuratively on the edge of my seat.
Thanks again.
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Old Sep 22, 2021 | 04:11 PM
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Originally Posted by Jeff0
Mr. Thompson, I sincerely appreciate your comment. As this is my first MB. I'm a little apprehensive. I bought an icarsoft code reader but couldn't translate it into my knowledge of points and condenser technology. She's got 195,000 + miles on her. Figuratively on the edge of my seat.
Thanks again.
My S550 is my 7th one and I currently have 2 (one in the shop) and I wouldn't switch to anything else. It seems with the disrupted supply chain due to this pandemic many car makes are having delays, some lengthy. Good luck.
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Old Sep 22, 2021 | 04:17 PM
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Thanks friend.
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Old Oct 11, 2021 | 06:01 AM
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Update: well after 5 weeks I got the car back. They diagnosed nothing. Said it wasnt "acting up". But somehow the throttle pedal is working and it was stuck in limp mode. So I went through the tcu reset procedure. Now goes into limp mode whenever I shift to park. The obvious next step is carefully ....gently. Break the tamper proof cap on the tranny fill tube. Run a wire in . it's ****ing dry. So I paid $100 for no diagnosis and to not check the tranny fluid. Probably don't have to tell the story of hunting the elusive 236.14. Veins in my neck are bulging while typing. And my turrets is acting up.
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