Lemon's-An unaswerable ?
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Member
Joined: Mar 2002
Posts: 127
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From: San Diego
C320 Sport Wagon
Lemon's-An unaswerable ?
The majority of the model threads on this and related sites obviously contain "lemon complaints" & associated dealer horror shows. Just wondering a) is there a genuine MB downward quality trend, b) is the ratio of "lemons" to trouble frees manufactured by MB above, at, or below average and c) has the former customer reactive attitude of MBUSA and associated dealer network taken a negative turn? Just wondering. Personally, I have owned three MB's over the years and in each case have been pleased with the vehicles and the dealer support. I would hope this experience is not atypical.
Out Of Control!!
Joined: Dec 2001
Posts: 12,161
Likes: 1
From: Obama Land
K Car
Re: Lemon's-An unaswerable ?
Originally posted by CHECKMATE
The majority of the model threads on this and related sites obviously contain "lemon complaints" & associated dealer horror shows. Just wondering a) is there a genuine MB downward quality trend, b) is the ratio of "lemons" to trouble frees manufactured by MB above, at, or below average and c) has the former customer reactive attitude of MBUSA and associated dealer network taken a negative turn? Just wondering. Personally, I have owned three MB's over the years and in each case have been pleased with the vehicles and the dealer support. I would hope this experience is not atypical.
The majority of the model threads on this and related sites obviously contain "lemon complaints" & associated dealer horror shows. Just wondering a) is there a genuine MB downward quality trend, b) is the ratio of "lemons" to trouble frees manufactured by MB above, at, or below average and c) has the former customer reactive attitude of MBUSA and associated dealer network taken a negative turn? Just wondering. Personally, I have owned three MB's over the years and in each case have been pleased with the vehicles and the dealer support. I would hope this experience is not atypical.
Even though their rating has slipped (I forget what it was before), it is still well above the industry average which is around #19 or 147 problems per 100 cars.
B) Based on the information above, I would say that they are blow average on the ratio of Lemons to Non-Lemons (not necessarily trouble-free). I don't have any actual data to support this.
C) I can only answer this based on my own experience, plus what I've read on this board which I do not believe would be an accurate sample to make this determination. For the record, I had a very pleasant experience in the purchase of my car. I have not yet had to bring it in for any kind of service (5 months old), so I do not have a personal opinion of the service department.
Almost a Member!
Joined: Jun 2002
Posts: 27
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From: Honolulu, HI
1999 CLK320 Blk/Blk with stupid options that are not used like sunshade
MY POS 320 CLK LEMON was made by people smoking crack on the job.
I've HAD IT with MB.
I was lured in by the styling and the badge, but the quality and the times I've had to get my lemon CLK fixed have made me believe that I NEVER want another MB for the rest of my life. And I'm incredibly determined to convince EVERYONE I know to NOT buy one as well.
From having my check engine light on 20% of the time, to repeatedly fixing things that were ALREADY FIXED, to a $500 oil change/wiper fluid fill (called a 20K service), to belt problems that DIDN'T set off the check engine light, MY CLK HAS BEEN ONE BIG POS. I have never had a more troublesome car in my life, even my old ugly high school car 2 decades ago was not as bad as this "luxury coupe". I thought I was getting a MB, I was wrong. I got a GODDAM CHRYSLER POS.
To reply in one phrase:
"Yes, MB quality and service is a POS, just like my POS CLK"
I've HAD IT with MB.
I was lured in by the styling and the badge, but the quality and the times I've had to get my lemon CLK fixed have made me believe that I NEVER want another MB for the rest of my life. And I'm incredibly determined to convince EVERYONE I know to NOT buy one as well.
From having my check engine light on 20% of the time, to repeatedly fixing things that were ALREADY FIXED, to a $500 oil change/wiper fluid fill (called a 20K service), to belt problems that DIDN'T set off the check engine light, MY CLK HAS BEEN ONE BIG POS. I have never had a more troublesome car in my life, even my old ugly high school car 2 decades ago was not as bad as this "luxury coupe". I thought I was getting a MB, I was wrong. I got a GODDAM CHRYSLER POS.
To reply in one phrase:
"Yes, MB quality and service is a POS, just like my POS CLK"
Out Of Control!!
Joined: Dec 2001
Posts: 12,161
Likes: 1
From: Obama Land
K Car
Originally posted by willworkforfood
MY POS 320 CLK LEMON was made by people smoking crack on the job.
I've HAD IT with MB.
I was lured in by the styling and the badge, but the quality and the times I've had to get my lemon CLK fixed have made me believe that I NEVER want another MB for the rest of my life. And I'm incredibly determined to convince EVERYONE I know to NOT buy one as well.
From having my check engine light on 20% of the time, to repeatedly fixing things that were ALREADY FIXED, to a $500 oil change/wiper fluid fill (called a 20K service), to belt problems that DIDN'T set off the check engine light, MY CLK HAS BEEN ONE BIG POS. I have never had a more troublesome car in my life, even my old ugly high school car 2 decades ago was not as bad as this "luxury coupe". I thought I was getting a MB, I was wrong. I got a GODDAM CHRYSLER POS.
To reply in one phrase:
"Yes, MB quality and service is a POS, just like my POS CLK"
MY POS 320 CLK LEMON was made by people smoking crack on the job.
I've HAD IT with MB.
I was lured in by the styling and the badge, but the quality and the times I've had to get my lemon CLK fixed have made me believe that I NEVER want another MB for the rest of my life. And I'm incredibly determined to convince EVERYONE I know to NOT buy one as well.
From having my check engine light on 20% of the time, to repeatedly fixing things that were ALREADY FIXED, to a $500 oil change/wiper fluid fill (called a 20K service), to belt problems that DIDN'T set off the check engine light, MY CLK HAS BEEN ONE BIG POS. I have never had a more troublesome car in my life, even my old ugly high school car 2 decades ago was not as bad as this "luxury coupe". I thought I was getting a MB, I was wrong. I got a GODDAM CHRYSLER POS.
To reply in one phrase:
"Yes, MB quality and service is a POS, just like my POS CLK"
