HamMan

2009 GL320

This week my Command started "locking up". I was unable to change from Disc to Radio or Nav. etc.

The bluetooth drops calls and the Command shuts off and restarts by itself.

Off to the MB doctor on Monday.

Has anyone had this problem?

What was the cure?

MomsBenz

I have actually had this happen a few times. It seems to happen when I am listening to the HD radio and I lose a signal. The command freezes and won't let me change stations or to disc/iPod. I have to shut the unit off and restart it. I have not had it drop calls....yet. I will make and appt soon. I had the GL at the dealer today because the parking break lever came completely out of the dash when I went to use it this morning. They had to replace the whole assembly. Kinda frustrating for a $73,000 car to have parts coming off in your hand when it is only a year old!

HamMan

At the bank today the motor would shut off but the radio etc. stayed on & I could not lock the doors.

10 Min later I came out & it was all still on.

The car turned 8 months & 10,000 miles today.

43221B

My 09 command has locked up 2 or 3 times in 11,000 miles. Again, I just shut command down and restart it. It hasn't seemed to get worse so I don't think I'll worry about it until it does.

HamMan

Having the Bluetooth drop the call is the most frustrating part.

At the start of my day I drive for an hour.

So "GiL" is my rolling office.

Right now I don't trust it, when the phone rings I turn off the Command & answer the phone "old school".

Outbound calls using the handset is dangerous trying to fine people in the dialer.

Will let you know how it goes at the dealer on Monday.

mortenmol

Probably needs an update, my old Comand in the GL did this, but after an update, good as new!

Brocktoon

I had the same problem, sometimes with doors locking and unlocking as well. It was the glowplug relay, as strange as that sounds.

Fourdiesel

Exactly the same thing happened to me about 6 months ago on my '08 GL. I guess they haven't really fixed the problem yet!

MomsBenz

Wow! Guess not! I pray it doesn't happen again. Now I just keep wondering what will fall off next

HamMan

Back on the road yesterday, after an overnight stay.

The C300 4matic loaner is not my cup of tea.

But the price was right, free.

A 6+ hour software update seems to be the cure.

So far so good.

As an extra added bonus...

Lines in the backup camera view, I like them!

Traded in after 60,000 miles an '05 Escalade that I liked very much.

The GL320 is better in every way.

My dealer is outstanding compared to the combo Chevy/Cadillac GM shop.

Here is hoping for 50,000 more trouble free miles.

StevethePilot

Do you get it free free or $12 "free" like we do? (We don't have to fill it back to the gas that's already in it but we do pay $12 - used to be $5 - for the refill I guess it is.)

spdracer53

on your repair order paperwork, does it give you more details on the software upgrade to include the parking lines while in reverse?

my dealer has been trying to find it with no avail. thanks

HamMan

Here is my invoice.

Maybe your dealer can bring up my sevice from my vin.