GL Class (X164) 2007-2012: GL320CDI, GL420CDI, GL450, GL550

2012 GL's Bi-Xenon headlamps backlog

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Old 10-30-2011, 02:53 PM
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Old 10-30-2011, 03:55 PM
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The GL350's are selling relatively well from what I've heard. You're not going to see anywhere near 10,000 as an incentive. I talked to my dealer this weekend, and I was told that the Bi-Xenon lights should be coming in December. So until then, I wait...lol. I thought that Mercedes would take care of this production issue promptly instead of making customers wait for their vehicle months on end.
Old 11-11-2011, 09:24 PM
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Any updates on the shortage of Bi-Xenon lighting for 2012 GL'S? Any idea when these vehicles will be shipped to customers in California?
Old 11-12-2011, 10:38 AM
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I do not think that the Bi-Xenons for the ML/GL/C will be avalible untill after december. MB is switching suppliers, therefore everything is back ordered untill December-jan. that's why my ML (with the lighting package) is back ordere
Old 11-12-2011, 11:24 AM
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With Bi-Xenon lighting being supplied with a new supplier and delivery in late December or January I wonder if my ordered 2012 Gl's is produced and waiting for the Bi-Xenon lights to be installed or if my vehicle has been placed on hold? I really want my 2012 GL350 delivered since I have been waiting for this vehicle since September and wonder if this is an option the dealer can install after delivery?
Old 11-12-2011, 11:38 AM
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Well the dealer can install anything....but for a hefty price tag. When I got my 2010 GL450, the dealer "forgot" to add the lighting package. So I got 2k taken off extra. So I installe the Bi-Xenons myself. It cost about $80+/-.

And a few days ago I saw LED's on eBay for sale for $215.00 shipped. So I bought them. And the only thing he didn't have was the black plastic surrounds. I ordered them from the dealer. And I posted a thread about it. Check it out. I spent about $320 on the LED project. When I install them I will update my thread.

But if I were you I'd just go and get your GL now and do the lighting package yourself. Your dealer will take about $2k to install it for you.
Old 12-03-2011, 01:32 PM
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Well with Christmas approaching and no word from Mercedes on their Bi-Xenon lighting issue I'm wondering if there is going to be a 2012 GL350 under the Christmas tree for my wife?

Does anyone have an answer regarding the back ordered Bi-Xenon lighting package for factory ordered vehicles and when production will resume?
Old 12-03-2011, 07:19 PM
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Originally Posted by KYBRIGGS82
Well with Christmas approaching and no word from Mercedes on their Bi-Xenon lighting issue I'm wondering if there is going to be a 2012 GL350 under the Christmas tree for my wife?

Does anyone have an answer regarding the back ordered Bi-Xenon lighting package for factory ordered vehicles and when production will resume?
Hi!
I was getting my '10 GL serviced today, and I asked my sales guy about the Xenons for the 2012 ML, and he said that they should arrive in late December, like 2-3 days before new years. But most likely January.

What I plan on doing is waiting for the ML to come in(a fully loaded one) and about after 2-3weeks when they've driven it a bit, tell them to give me a better price since they've driven a bit.

When the dealer got my GL in, they noticed that they "forgot" the lighting package. So I told them the only way I'd take it was if they took 3k extra off of the already negotiated price. So all in all, I ended up installing a HID kit, and put the LED's in. Looks like OEM.
Old 12-06-2011, 08:37 AM
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Originally Posted by jchochla
Hi!
I was getting my '10 GL serviced today, and I asked my sales guy about the Xenons for the 2012 ML, and he said that they should arrive in late December, like 2-3 days before new years. But most likely January.

What I plan on doing is waiting for the ML to come in(a fully loaded one) and about after 2-3weeks when they've driven it a bit, tell them to give me a better price since they've driven a bit.

When the dealer got my GL in, they noticed that they "forgot" the lighting package. So I told them the only way I'd take it was if they took 3k extra off of the already negotiated price. So all in all, I ended up installing a HID kit, and put the LED's in. Looks like OEM.
I ordered my GL350 (w/the BiXenon headlamps) in late September, and as of 2 weeks ago I was still on track for a "production date the week of Dec 1st"...and also on-track for pickup before the end of the year. I will call my dealer later this week to find out an update. The wait is tough...
Old 12-06-2011, 08:48 AM
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Originally Posted by lester11590
I ordered my GL350 (w/the BiXenon headlamps) in late September, and as of 2 weeks ago I was still on track for a "production date the week of Dec 1st"...and also on-track for pickup before the end of the year. I will call my dealer later this week to find out an update. The wait is tough...
I hope you'll get it before the end of the year! Keep us updated!
Old 12-14-2011, 03:00 PM
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Originally Posted by jchochla
I hope you'll get it before the end of the year! Keep us updated!
Latest update: I have a VIN no, its on the railcar en route to DPC in Baltimore MD...still needs to get on truck to NY...estimated vehicle pick-up date is December 22nd...keping my fingers crossed!!
and YES, it has the Bi-Xenon headlamps...
Old 12-14-2011, 03:06 PM
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Originally Posted by lester11590
Latest update: I have a VIN no, its on the railcar en route to DPC in Baltimore MD...still needs to get on truck to NY...estimated vehicle pick-up date is December 22nd...keping my fingers crossed!!
and YES, it has the Bi-Xenon headlamps...
Great News! Please keep us updated and post some pictures when you pick it up!
Old 12-16-2011, 12:36 PM
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I just received this message this morning:

Thank you for your contact to Mercedes-Benz U.S. International;
Mercedes-Benz USA, LLC. has received your communication and is responding
on their behalf.

I have contacted our internal resources and confirmed that at this time,
there are no issues with ordering the 2012 GL-class with the lighting
package.

We hope you have found this information useful and welcome you to contact
our Customer Assistance Center at 1-800-367-6372 for any other inquiries
you may have.

Best regards,

Olivia C.
Mercedes-Benz USA, LLC.
Old 12-16-2011, 04:51 PM
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2012 Mercedes Benz GL350
Originally Posted by jchochla
I hope you'll get it before the end of the year! Keep us updated!
Originally Posted by KYBRIGGS82
I just received this message this morning:

Thank you for your contact to Mercedes-Benz U.S. International;
Mercedes-Benz USA, LLC. has received your communication and is responding
on their behalf.

I have contacted our internal resources and confirmed that at this time,
there are no issues with ordering the 2012 GL-class with the lighting
package.

We hope you have found this information useful and welcome you to contact
our Customer Assistance Center at 1-800-367-6372 for any other inquiries
you may have.

Best regards,

Olivia C.
Mercedes-Benz USA, LLC.
KBRIGGS82, your dealer should be able to give you more information. I was given a "production date" about a month ago, and this schedule seems to have been kept. I have some hope it will be ready for pickup next week...we'll see...
Old 01-05-2012, 11:13 AM
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So I finally picked up my GL350 2 days ago. The car is absolutely gorgeous. The bi-xenon headlights are awesome!. It was well worth the wait. I'm very good with electronics and controls, but this car has way more customizable controls than I could have imagined, which I love. I will have to get some good pics to post soon.
Old 01-05-2012, 11:35 AM
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Cool

Originally Posted by lester11590
So I finally picked up my GL350 2 days ago. The car is absolutely gorgeous. The bi-xenon headlights are awesome!. It was well worth the wait. I'm very good with electronics and controls, but this car has way more customizable controls than I could have imagined, which I love. I will have to get some good pics to post soon.
I am a 2012 GLK350 owner with the Bi-Xenon Lighting/Headlamp Washer Package. Can you tell me how the headlamp washer system on your 2012 GL350 functions please?

Thanks!

Wayne
Old 01-05-2012, 01:15 PM
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Originally Posted by venchka
I am a 2012 GLK350 owner with the Bi-Xenon Lighting/Headlamp Washer Package. Can you tell me how the headlamp washer system on your 2012 GL350 functions please?

Thanks!

Wayne
I haven't tried it yet, but I did read in the manual yesterday that if you activate the windshield washer washer system 5 or 6 times, it will then activate the headlamp washer system...then the counter resets.
I hope that works!

The one thing I can't figure out is why the owners manual does not fit into the glove compartment...
Old 01-05-2012, 01:23 PM
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Originally Posted by lester11590
I haven't tried it yet, but I did read in the manual yesterday that if you activate the windshield washer washer system 5 or 6 times, it will then activate the headlamp washer system...then the counter resets.
I hope that works!

The one thing I can't figure out is why the owners manual does not fit into the glove compartment...
Thanks. In the GLK the wait for headlamp washing is the 10th squirt of the windshield washer. Strange!
LOL! Our manual library doesn't fit in our glove box either. There is a net holder on the left side of the passenger footwell that accomodates the manuals.

Wayne
Old 01-05-2012, 01:24 PM
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Originally Posted by lester11590
The one thing I can't figure out is why the owners manual does not fit into the glove compartment...
That is where I put it and I think it's designed for it.
Attached Thumbnails 2012 GL's Bi-Xenon headlamps backlog-net3.jpg  
Old 01-05-2012, 01:53 PM
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Originally Posted by venchka
Thanks. In the GLK the wait for headlamp washing is the 10th squirt of the windshield washer. Strange!
LOL! Our manual library doesn't fit in our glove box either. There is a net holder on the left side of the passenger footwell that accomodates the manuals.

Wayne
I also have it there now, but wish I could put it in the glove box.

Another odd question (don't think its serious enough for a new thread), the underside of the armrest looks like its designed to hold something. At first I thought it would be the remote control for the video system, but no good. Is it simply for some documents or papers??
Old 01-05-2012, 02:57 PM
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Originally Posted by lester11590
I also have it there now, but wish I could put it in the glove box.
Me, too.

I put it in the passenger side door pocket. No one ever uses that, anyway.

- Mark

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