Liftgate problem need some help


My lift gate will open no problem if I press the stop button on the remote then start it again it will close ,this leads me to believe that the sensor that tells the door where it's at is working.
My problem is trying to close the door once it's opened.if I try to close it with the button or the remote it will close like an inch stop then come back up .
I removed one of the small shocks to see what will happen and now the door closes no problem it just doesn't stay completely up because of the weight of the door.can the motor be weak ?what else could this be thank you
Erick Marciano


Thanks
Last edited by ertech; Jan 15, 2015 at 06:15 PM.
Last edited by SJ_GL450; Feb 1, 2015 at 03:19 PM.


