Extended warranty question
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Gl450
Extended warranty question
I just purchased a 2012 gl450 from used car dealer. I took it to mechanic before purchase to have a check up and he shows both rear shocks leaking pretty good. I signed up with a GWC extended warranty for 36000 miles and was wondering if someone could tell me what kind of shocks/struts are in the back. My warranty has exclusions and one of them is shock absorbers and struts. Unless they are electronic and variable struts.
I made the dealer write a promise on the contract that if my warranty will not cover them that the dealer will fix. They say the warranty will fix but I don’t trust their word on this.
I made the dealer write a promise on the contract that if my warranty will not cover them that the dealer will fix. They say the warranty will fix but I don’t trust their word on this.
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Gl450
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From: Palo Alto, CA
2011 GL 350, P1 Package, HID headlamps, Blind spot assist, Parktronic, Wood steering wheel
Nope. That's standard - we all have it. ADS has a selector for different suspension modes.
FWIW - My extended warranty from USAA explicitly includes air suspension - and they just paid to replace my front air struts with Arnotts at 83k miles / 8 years.
FWIW - My extended warranty from USAA explicitly includes air suspension - and they just paid to replace my front air struts with Arnotts at 83k miles / 8 years.
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From: Emmett, ID, USA
2007 GL450
I was indirectly trying get you to do that by suggesting you look for parts.
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Gl450
Correct. Look in the manual and compare to what's on your dash - more like center console. You could post the VIN or do a lookup, but you really ought to familiarize yourself with what your truck has and doesn't.
I was indirectly trying get you to do that by suggesting you look for parts.
I was indirectly trying get you to do that by suggesting you look for parts.
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From: Emmett, ID, USA
2007 GL450
I think it depends on your interpretation of "very expensive" and "cheap". I recall the Bilsteins being pretty expensive in comparison to run-of-the-mill shocks. Over $100. ADS is twice.
Labor is the killer, though.
Labor is the killer, though.
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Gl450
I told my used car dealer my intentions to take the car to Mercedes for the rear shocks and find out if it would be covered on my extended warranty. They told me not to go there and to just bring it in to them and they will sub it out for the replacement. THey have to do an alignment as well. My worry is that they are going to send the car to "bubba" who is not a certified Mercedes repair facility and put on the cheapest shocks they can find. I ask for advice on how to proceed. Do I demand that they take the car to a certified Mercedes repair facility?
What is entailed with a rear shock replacement? Will "bubba" know how to properly replace them?
What is entailed with a rear shock replacement? Will "bubba" know how to properly replace them?
MBWorld Fanatic!
Joined: Jun 2010
Posts: 2,755
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From: Emmett, ID, USA
2007 GL450
I told my used car dealer my intentions to take the car to Mercedes for the rear shocks and find out if it would be covered on my extended warranty. They told me not to go there and to just bring it in to them and they will sub it out for the replacement. THey have to do an alignment as well. My worry is that they are going to send the car to "bubba" who is not a certified Mercedes repair facility and put on the cheapest shocks they can find. I ask for advice on how to proceed. Do I demand that they take the car to a certified Mercedes repair facility?
What is entailed with a rear shock replacement? Will "bubba" know how to properly replace them?
What is entailed with a rear shock replacement? Will "bubba" know how to properly replace them?
The biggest cost is labor. The drawback here is Bubba will do a lousy job disassembling (actually, reassembling!) your rear interior. You have to take out side panels in the back to access the top of the shock.
Last edited by eric_in_sd; Oct 6, 2019 at 06:39 PM.
