Heavy Duty Suspension Bits - Page 2

Feb 24, 2023 | 04:39 PM

#26

Max Blast

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Joined: Jan 2010

Posts: 3,077

Likes: 770

NGL450 w/EORP, S550

Not sure what you mean by wrong… Is it clocked wrong so that you don’t have enough airline to reach it?

Feb 24, 2023 | 11:49 PM

#27

Prince Somorin

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Member

Joined: Dec 2021

Posts: 114

Likes: 21

From: Ibadan, Nigeria

2009 GL450

Quote:

Originally Posted by Max Blast

Not sure what you mean by wrong… Is it clocked wrong so that you don’t have enough airline to reach it?

Yes Sir.

Thanks.

Feb 25, 2023 | 10:32 AM

#28

eric_in_sd

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Joined: Jun 2010

Posts: 2,726

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From: Emmett, ID, USA

2007 GL450

Quote:

Originally Posted by Prince Somorin

One of the rear springs that Strutmaster sent to me has the nipple hole in the wrong location

Is it possible to remove and rotate the bottom piece?

Feb 25, 2023 | 04:08 PM

#29

Prince Somorin

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Member

Joined: Dec 2021

Posts: 114

Likes: 21

From: Ibadan, Nigeria

2009 GL450

Quote:

Originally Posted by eric_in_sd

Is it possible to remove and rotate the bottom piece?

Unfortunately not. I looked at a YouTube video and I think the alignment tan is casted into the lower arm.

Feb 26, 2023 | 07:09 PM

#30

eric_in_sd

MBWorld Fanatic!

Joined: Jun 2010

Posts: 2,726

Likes: 621

From: Emmett, ID, USA

2007 GL450

Quote:

Originally Posted by Prince Somorin

Unfortunately not. I looked at a YouTube video and I think the alignment tan is casted into the lower arm.

The bag is fastened to the plastic pieces top and bottom with clamps like those used for packing straps. Or PEX tubing. Somehow they rotated one of the pieces 180 when they assembled it. Sucks.

Feb 26, 2023 | 10:26 PM

#31

Max Blast

MBWorld Fanatic!

Joined: Jan 2010

Posts: 3,077

Likes: 770

NGL450 w/EORP, S550

Quote:

Originally Posted by eric_in_sd

The bag is fastened to the plastic pieces top and bottom with clamps like those used for packing straps. Or PEX tubing. Somehow they rotated one of the pieces 180 when they assembled it. Sucks.

so what are your options to replace this defective product?

Feb 27, 2023 | 05:56 AM

#32

Prince Somorin

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Member

Joined: Dec 2021

Posts: 114

Likes: 21

From: Ibadan, Nigeria

2009 GL450

Quote:

Originally Posted by eric_in_sd

The bag is fastened to the plastic pieces top and bottom with clamps like those used for packing straps. Or PEX tubing. Somehow they rotated one of the pieces 180 when they assembled it. Sucks.

When I ordered I begged them in the notes to please cross check the products. Yet the still screwed me

Feb 27, 2023 | 05:58 AM

#33

Prince Somorin

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Member

Joined: Dec 2021

Posts: 114

Likes: 21

From: Ibadan, Nigeria

2009 GL450

Quote:

Originally Posted by Max Blast

so what are your options to replace this defective product?

I’ve emailed them and waiting for their final decision. They’re still playing coy and pretending that they don’t understand what I’m saying.

Feb 27, 2023 | 03:08 PM

#34

Prince Somorin

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Member

Joined: Dec 2021

Posts: 114

Likes: 21

From: Ibadan, Nigeria

2009 GL450

Quote:

Originally Posted by Prince Somorin

I’ve emailed them and waiting for their final decision. They’re still playing coy and pretending that they don’t understand what I’m saying.

Strutmasters got back to me and said it’s my car that something is wrong with eventhough it’s clearly obvious that they sent me a unit with a factory defect.