GL Class (X166) 2013-2015 after facelift became GLS (X166)

Adding options after placing order

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Old Dec 16, 2012 | 07:49 PM
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rmemory's Avatar
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2013 GL450
Adding options after placing order

Has anyone been able to add an option just before production that wasn't available when ordering. For example, I orderd a GL450 last week and was told Distronic is currently not available and most likely would return in February 2013. Since my build date is March 2013, would I be able to add this if it comes back online prior to my build date? My dealer has no idea if it's possible, but he says he'll keep me posted.
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Old Dec 16, 2012 | 08:03 PM
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2014 S550 - SOLD, 2014 GL550 - SOLD, 2014 GL63 AMG, 2015 S63 AMG Sedan, 2015 S63 AMG Coupe
Originally Posted by rmemory
Has anyone been able to add an option just before production that wasn't available when ordering. For example, I orderd a GL450 last week and was told Distronic is currently not available and most likely would return in February 2013. Since my build date is March 2013, would I be able to add this if it comes back online prior to my build date? My dealer has no idea if it's possible, but he says he'll keep me posted.
It is possible as long as the order is not frozen by MB. The dealer would have to check on a daily basis and add if the order is open. Fabbrisd1 can add to this as he has an inside perspective.
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Old Dec 17, 2012 | 08:27 PM
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per my SA- options can be added until order is in 'red' zone i guess that means thats the final phase- i added a few options- but my build isnt until Jan- i was told mb tex wrapped lower dash is not available and they dont know when it will be- not sure if its a shortage or just cuz its a beige interior - i havent seen a single gl with almond beige interior and a wrapped lower dash so maybe thats the problem
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Old Dec 17, 2012 | 09:37 PM
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2014 S550 - SOLD, 2014 GL550 - SOLD, 2014 GL63 AMG, 2015 S63 AMG Sedan, 2015 S63 AMG Coupe
Originally Posted by sraza
per my SA- options can be added until order is in 'red' zone i guess that means thats the final phase- i added a few options- but my build isnt until Jan- i was told mb tex wrapped lower dash is not available and they dont know when it will be- not sure if its a shortage or just cuz its a beige interior - i havent seen a single gl with almond beige interior and a wrapped lower dash so maybe thats the problem
Wrapped lower dash has supplier shortage. The SA has to check constantly as it may appear in the order bank and once it does he needs to jump on it. I had a 2013 GL550 that had similar shortages but the SA was able to add it before the final stage. I let go of that car but that's another story.
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Old Dec 19, 2012 | 12:29 AM
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In general all said so far is correct - but having the right sales adviser on the job to do that followup is hard to find since they are the 2%-3% exception in terms of expertise/effectiveness..
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