GL Class (X166) 2013-2015 after facelift became GLS (X166)

Left Mirror Signal Failed -- All Fixed

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Old Jan 9, 2013 | 07:54 AM
  #1  
Steve Maislin's Avatar
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From: Concord, MA
2013 GL450
Left Mirror Signal Failed -- All Fixed

No big deal, but I just wanted to point out that this was a 10/10 service experience. In a vehicle with so much STUFF, I don't expect perfection as you need to be realistic (especially in its first year as a new version).

Driver's side mirror turn signal became intermittent. I got a message on the instrument cluster. The message was very clear on what was wrong. Also, the click-click sound changed to that fast clicking. The turn signal in the rear and front worked as designed.

Dealer (MB of Natick, MA) gave me a fine new GLK loaner. Determined the GL needed a new mirror. Something to do with it all being one big part. I kept the loaner overnight and the next day at noon the car was all ready to go. I read the repair order and they were quite thorough. My GL450 has 750 miles on it. Now, I have a mirror with 750 miles less on it. LUCKY ME!

The GLK is a nice vehicle, but it made me appreciate the GL even more. It is kind of like comparing a really nice vehicle (GLK) with an exceptional one (GL). Size does matter.
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Old Jan 9, 2013 | 08:14 AM
  #2  
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From: Central Pa.
2013 GL450 (traded for 2015 Escalade), 2012 Corvette, 2014 Ford Fusion, Previous: 2007 GL450, 2011
Originally Posted by Steve Maislin
No big deal, but I just wanted to point out that this was a 10/10 service experience. In a vehicle with so much STUFF, I don't expect perfection as you need to be realistic (especially in its first year as a new version).

Driver's side mirror turn signal became intermittent. I got a message on the instrument cluster. The message was very clear on what was wrong. Also, the click-click sound changed to that fast clicking. The turn signal in the rear and front worked as designed.

Dealer (MB of Natick, MA) gave me a fine new GLK loaner. Determined the GL needed a new mirror. Something to do with it all being one big part. I kept the loaner overnight and the next day at noon the car was all ready to go. I read the repair order and they were quite thorough. My GL450 has 750 miles on it. Now, I have a mirror with 750 miles less on it. LUCKY ME!

The GLK is a nice vehicle, but it made me appreciate the GL even more. It is kind of like comparing a really nice vehicle (GLK) with an exceptional one (GL). Size does matter.
Sounds like it went the way it should! I have not visited the GL plant , but having visited other modern vehicle assembly plants, I think it is amazing that all of the complex electronics and mechanical systems, plugged in, bolted on and rolled down the line...... all work at the end of the process! I had minor issues with my 07 and none, so far, with my 2011........ hope the luck continues when the 13 arrives! Sounds like you have a good dealership to work with!
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Old Jan 9, 2013 | 09:09 AM
  #3  
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From: Toronto
2005 ML350, 2008 GL320, 2013 Gl350
more problems to come, part of the first model year "experience"
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Old Jan 9, 2013 | 11:04 AM
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A gaggle of MB's
Oh yeah - now lets quibble with the very satisfied owners out there - there is absolutely no indication we are headed to a flu like epidemic of "1st year problems" - au contraire, smooth sailing !
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Old Jan 9, 2013 | 11:30 AM
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From: Maryland
2022 E450 Prior:2021 S580 2012 E350BT, 2013 GL350BT, 2009 ML320BT, 2006 E320CDI, 1987 260E
Sounds like you found a great dealership and service staff. The performance of the service staff has a huge difference I feel on satisfaction despite the actual technical issue.
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Old Jan 9, 2013 | 12:15 PM
  #6  
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2005 ML350, 2008 GL320, 2013 Gl350
Originally Posted by fabbrisd1
Oh yeah - now lets quibble with the very satisfied owners out there - there is absolutely no indication we are headed to a flu like epidemic of "1st year problems" - au contraire, smooth sailing !
lol would you like me to list the number of problems owners have posted here?
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Old Jan 9, 2013 | 12:21 PM
  #7  
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From: Central Pa.
2013 GL450 (traded for 2015 Escalade), 2012 Corvette, 2014 Ford Fusion, Previous: 2007 GL450, 2011
With all do respect to all...... the mirror problem could happen to any of us, new GL or not. The mirrors are the same as those used last year on the GL and ML. They are not "new tech".....that being said, if they do have the new surround cameras in them, then technically they could be considered "new."
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