Dealer not Rotating Tires
Thread Starter
Newbie
Joined: Aug 2007
Posts: 6
Likes: 2
Saab
Dealer not Rotating Tires
Just completed my second service (A and B) for for my GLB 250. I only drive about 7000 miles a year so the tires were not rotated the first time and now after the second service again not rotated. I can clearly see the front tires have more wear than the rear at this point. When I asked why, I was informed MB does not recommend rotating the tires if the front and rear are not within a tenth of each other. My current tires are 5/10 front and 8/10 back. This does not make sense to me. Also my SUV is 4matic so I always assumed you need to be mindful of equal tire wear to reduce stress on the transfer case. Should I be concerned here?
Super Member
Joined: Jan 2021
Posts: 557
Likes: 204
2021 Mercedes GLB250 4Matic
I typically rotate tires once a year, and I do it simply to extend life of tires and keep wear somewhat even on all 4, and I do it myself. If the dealer does not want to do it, just find a tire place and pay them to rotate it. Different places have different weird rules. I typically purchase tires from Costco and it comes with free rotation, however if you drive over 5,000 without rotating your tires by them, Costco will no longer rotate your tires.
Junior Member
Joined: Jan 2019
Posts: 54
Likes: 13
GLB
I experienced this as well. I have 3/32 on my fronts and 6/32 on my rear. I asked for an explanation….. Laughably, my dealership told me they do not rotate tires because when the front tires turn they cup the corners of the side wall (instead of leaving them flat) and would result in less of a contact patch for the rear of the car, which could result in oversteer. I lit them up. I pulled up their tire/ wheel warranty package and quoted that if tires are not rotated the warranty is void. They quoted me $820 for two tires (on sale). I reached out to Mercedes of America and at the end of their investigation, they offered me $400 off. Still think I’ll go with Costco for non run flats.
MBWorld Fanatic!
Joined: Sep 2013
Posts: 2,346
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2021 GLB250 FWD, 2023 GLA250 FWD, 2013 C250, 2015 GLK350, 2005 ML350SE, 2003 E320
The tire manufacturers recommend rotating every 5-6000 miles. Front tires are seeing lots of side forces that don’t affect rear tires. Not doing that will result in abnormal wear patterns affecting tire traction and noise.
Newbie
Joined: Nov 2023
Posts: 8
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GLB 250
Just completed my second service (A and B) for for my GLB 250. I only drive about 7000 miles a year so the tires were not rotated the first time and now after the second service again not rotated. I can clearly see the front tires have more wear than the rear at this point. When I asked why, I was informed MB does not recommend rotating the tires if the front and rear are not within a tenth of each other. My current tires are 5/10 front and 8/10 back. This does not make sense to me. Also my SUV is 4matic so I always assumed you need to be mindful of equal tire wear to reduce stress on the transfer case. Should I be concerned here?
Out Of Control!!
Joined: Sep 2018
Posts: 14,666
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From: unbegrenzt
2017 GLE350 4MATIC
Dealers, especially MB dealers, are clowns. Ask them to rotate the tires, and don't accept the car after the service appointment until they are rotated. Expect to pay something, I used to pay $30 or $35 for it on the W166.
Of course the dealer says it's not recommended. This means the tires wear out faster and, surprise, you need to be new tires sooner.
Of course the dealer says it's not recommended. This means the tires wear out faster and, surprise, you need to be new tires sooner.
Last edited by chassis; Nov 19, 2023 at 09:50 PM.
