Noise from dash
03-16-2016, 01:34 PM
#26
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03-17-2016, 03:47 PM
#27
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Location: Massachusetts
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GLC300 4matic
After 24h of testing, my service adviser called this afternoon and informed that the dash noise seems to be coming from the strut. They ordered some parts for tomorrow plus some special grease to apply to see if it fixes it. Fingers crossed.
03-17-2016, 06:41 PM
#28
Member
Spoke with my (future) service dept today to get some maintenance costs on the GLC and when I asked him about any issues with the GLC, he mentioned the strut, so it is apparently a known issue now.
03-17-2016, 06:54 PM
#29
Junior Member
My service adviser also told me the demand of GLC strut is on the rise. He thinks MB knows it's an issue by now.
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maylin (03-21-2016)
03-22-2016, 09:14 PM
#33
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2016 GLC 300 4MATIC
Had my GLC in for service today for the noise. The service guy heard the noise on his test drive. They had a service notification about the noise so it must be known. All they did this visit was to apply special grease and mold lubricant to surface between spring and spring support. We'll see how long that fix lasts.
03-24-2016, 06:56 AM
#34
Noise came back....
I have driven mine for about 1,500 miles since the repair, and the noise came back... I think I'm going to see the dealer again...
Last edited by hryw0; 03-24-2016 at 07:02 AM.
03-24-2016, 01:33 PM
#35
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maylin (03-24-2016)
03-24-2016, 02:29 PM
#39
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Just past week when the weather warmed up to 60-70s, I heard a rattling, creaking sound from our driver's side dashboard. It sounds high pitched/ metallic like a screw is loose and occasionally I can also hear a louder "creak" at the same area. This happens when driving straight and when I hit potholes or even slight bumps on the road. So I made an appointment with the dealership to have it looked at. When I drove it in today with the temperature dropping back to 40-50s, the sound vanished. Murphy's Law..
03-27-2016, 01:09 PM
#41
Member
For those of you who have had the strut issue, were they able to diagnose the problem by visual inspection of the strut or was it by noise only?
04-03-2016, 05:50 PM
#42
04-04-2016, 01:01 AM
#43
Just past week when the weather warmed up to 60-70s, I heard a rattling, creaking sound from our driver's side dashboard. It sounds high pitched/ metallic like a screw is loose and occasionally I can also hear a louder "creak" at the same area. This happens when driving straight and when I hit potholes or even slight bumps on the road. So I made an appointment with the dealership to have it looked at. When I drove it in today with the temperature dropping back to 40-50s, the sound vanished. Murphy's Law..
If anyone has recorded the noise, would you mind sharing the sound file for others like me to compare?
04-04-2016, 05:42 PM
#44
Junior Member
work order
Attached is the work order done on mine.
So far, the creaky noise (over bumps or uneven road) is gone.
Hope it helps for diagnosis on other GLC.
So far, the creaky noise (over bumps or uneven road) is gone.
Hope it helps for diagnosis on other GLC.
04-04-2016, 07:36 PM
#45
Member
I too have the dreaded "noise from dash". To my ears it's obviously suspension related. I have a service appointment next week. It's easiest to hear when I'm going up a very steep neighborhood hill or when the road is uneven and one side of the car dips then recovers - below 20 or 25 mph. I can also hear some barely perceptible creaking at moderate highway speeds.
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ay55 (04-04-2016)
04-04-2016, 10:17 PM
#46
Junior Member
I too have the dreaded "noise from dash". To my ears it's obviously suspension related. I have a service appointment next week. It's easiest to hear when I'm going up a very steep neighborhood hill or when the road is uneven and one side of the car dips then recovers - below 20 or 25 mph. I can also hear some barely perceptible creaking at moderate highway speeds.
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schnabels (04-04-2016)
04-05-2016, 07:32 AM
#48
. The two R/Os in this thread should help. Keep you appraised of what happens. I'd rather not have the dealer starting to remove my interior because at least THAT doesn't rattle now. Thanks again!
Last edited by GLC300w4; 04-05-2016 at 07:33 AM. Reason: typo
04-06-2016, 01:44 PM
#49
Mine is standard suspension too. I'll get mine fixed next Tue. Hope the new strut is form a different supplier or good batch.
In my case, the creaky noise was very hard to hear then getting louder over ~1 month. Now I can hear it even with radio on. If you have bad strut, don't worry, it will show up eventually and very hard to ignore.
In my case, the creaky noise was very hard to hear then getting louder over ~1 month. Now I can hear it even with radio on. If you have bad strut, don't worry, it will show up eventually and very hard to ignore.
