GLC Class (X253) Produced 2016-2022

Jagged plastic trim. Is this normal?

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Old Jun 30, 2017 | 03:12 PM
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2020 GLC 300 4Matic - Brilliant Blue/Black MB Tex, Premium Pkg, Multimedia Pkg,Parking & Driver Asst
Jagged plastic trim. Is this normal?

I put my hand into the driver's side door pocket, and noticed what felt like jagged plastic on the inside lip. I took a picture of it, and sure enough that's exactly what it is. I went over to the front passenger door pocket, and it was the same there as well. Also the rest of the interior panel seems unfinished. The rear pockets were fine. This is my first Mercedes (BMW's before this), and was expecting at the very least the same quality standard. I wouldn't expect this on a vehicle half its price these days. Is this normal?
Attached Thumbnails Jagged plastic trim. Is this normal?-20170627_165557.jpg   Jagged plastic trim. Is this normal?-20170627_165638.jpg  
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Old Jun 30, 2017 | 04:22 PM
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Originally Posted by Roowah
I put my hand into the driver's side door pocket, and noticed what felt like jagged plastic on the inside lip. I took a picture of it, and sure enough that's exactly what it is. I went over to the front passenger door pocket, and it was the same there as well. Also the rest of the interior panel seems unfinished. The rear pockets were fine. This is my first Mercedes (BMW's before this), and was expecting at the very least the same quality standard. I wouldn't expect this on a vehicle half its price these days. Is this normal?
wow.. which panel did the second pic come from?
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Old Jun 30, 2017 | 04:23 PM
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Take to dealer ASAP
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Old Jun 30, 2017 | 04:26 PM
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Mine are not like that.
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Old Jun 30, 2017 | 04:42 PM
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Originally Posted by LHT0128
wow.. which panel did the second pic come from?
It's the same panel, just the rest of the inside panel. It's the back side of the front part of the lower door panel.
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Old Jun 30, 2017 | 04:44 PM
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Now checked mine and they are like that too. The inner side rear door pockets are normal as they are fully plastic but not sure if the front are like this because they are wrapped in the artico leather/ MB tex.

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Old Jun 30, 2017 | 04:47 PM
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2020 GLC 300 4Matic - Brilliant Blue/Black MB Tex, Premium Pkg, Multimedia Pkg,Parking & Driver Asst
Originally Posted by chillysyrup
Take to dealer ASAP
I have an appointment to take it in next Thursday for a squeaky accelerator pedal, and I let them know that I was going to point this out to them. I just picked the car up 2 months ago and only has 1500 miles.

Originally Posted by dieseldoc
Mine are not like that.
Is it possible to show a picture of what the inside of the door panel is supposed to look like? This way I can show it to them.
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Old Jun 30, 2017 | 04:53 PM
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Originally Posted by Roowah
I have an appointment to take it in next Thursday for a squeaky accelerator pedal, and I let them know that I was going to point this out to them. I just picked the car up 2 months ago and only has 1500 miles.Is it possible to show a picture of what the inside of the door panel is supposed to look like? This way I can show it to them.
Mine do not feel jagged when I put my hand in them. I will look and see how they are lined.
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Old Jul 2, 2017 | 12:53 PM
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Mine is the same way. I was shocked when I discovered it. Guess MB thought no one would look there, guess again.
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Old Jul 2, 2017 | 06:16 PM
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Mine also shows this poor finishing but I took it as a 'feature'. I'll see how the dealership feels at the 10K checkup
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Old Jul 3, 2017 | 01:33 PM
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Originally Posted by Roowah
This is my first Mercedes (BMW's before this), and was expecting at the very least the same quality standard. I wouldn't expect this on a vehicle half its price these days. Is this normal?
To answer your question: Yes, it's normal. It's the inside of a storage pocket in a place not visible unless one inserts a mirror. With all due respect this is not a quality control slip-up.
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Old Jul 3, 2017 | 02:19 PM
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Looked at mine. They are not jagged but they are fuzzy on the inside. Agree not a quality issue.
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