GLC Class (X253) Produced 2016-2022

Cannot set tailgate height to the desired position

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Old 10-03-2019, 04:29 PM
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2020 GLC 300 4Matic OffRoad
Cannot set tailgate height to the desired position

On 2020 GLC 300, I followed the manual to set the opening angel of the tailgate. But the opening height is much lower than what I set.

I need the tailgate opens lower because it would hit the garage door when fully opened. I would like to set it lower but taller than me so that would not hit my head. (I am 5'8'' tall)

For example, when set it to 25cm lower than it's end position (when it's fully open), it would open to about 40cm lower than it's end position, and that is too low.

Does anyone observe the same issue? Or it is an issue on my GLC? Appreciate any suggestions.

Here is from the manual of 2020 GLC:
Activating the opening angle limiter
You can limit the opening angle of the tailgate in the top half of its opening range to approximately 8 in (20 cm) before the end position.

# Stop the opening procedure of the tailgate at the desired position.
# Press and hold the closing button on the tailgate until you hear a short acoustic signal. The opening angle limiter will be activated. The tailgate will then stop in the stored position when opened.

Last edited by abacnus; 10-03-2019 at 04:44 PM.
Old 10-05-2019, 08:29 PM
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2020 GLC 300
I’m having the same issue. Either halfway or all the way up, and I too thought you could customize it.
Old 10-07-2019, 03:53 PM
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Yup, exactly. It can only open up to half way like this if not fully open. I wonder if it is the same for model before facelift, like 2019 GLC.


Old 10-07-2019, 04:05 PM
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Just tried this on my gle63 and it works as described... not exactly the same vehicle...

Those directions come from your user manual ?
Old 10-07-2019, 06:45 PM
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2020 GLC 300 4Matic OffRoad
Originally Posted by mrmotoguzzi00
Just tried this on my gle63 and it works as described... not exactly the same vehicle...

Those directions come from your user manual ?
Yes, the quotation is from my user manual 2020 GLC. As compare, I found the manual of your 2016 gle63 below. It says 4 inch vs 8 inch for GLC.

Activating You can limit the opening angle of the tailgate. This is possible in the top half of its opening range, up to approximately 4 in (10 cm) before the stop. This could be useful, for example, if there is insufficient space above the tailgate.
- To open the tailgate: pull the handle on the tailgate.
- To stop the opening procedure at the desired position: press the closing button (Y page 98) in the tailgate or pull the handle on the outside of the tailgate again.
- To store the position: press and hold the closing button in the tailgate until you hear a short tone. The opening angle limiter is activated. The tailgate will now
Old 10-15-2019, 09:49 PM
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Also, I found a situation that the tailgate will open even higher than its normal full open height intermittently. Most likely, it is the first open after turn off the car. Like:
1 open garage door, 2 park into garage 3 turn off the car 4 open the tailgate. At this point, if the tailgate has not been open for a while like for a day, it would open higher than normal. As a result, it would hit the garage door.

I think this is an annoying issue, at least here in Canada. My garage door and height is pretty common.

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