GLC Class (X253) Produced 2016-2022

Issues with the GLC - anyone else experience these?

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Old Nov 21, 2019 | 05:11 PM
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Felicity's Avatar
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Merc GLC 250
Issues with the GLC - anyone else experience these?

Hi people.
Got a GLC 250 when they first arrived in AU - Dealership in G Brothers in Mona Vale Sydney and had ongoing issues with it.
- Screen intermittently not turning on.
* Was advised faulty battery - was replaced.
- About 12 months later... - car not starting, starts after about 7-10 attempts (intermittent), cameras not working, safely drive features disarmed with alarms not working. - diagnostics showed nothing.
* Advised faulty battery again.. wanted me to pay $1000 to replace.. - Not great negotiated paying half under consumer protection act clearly doesn't seem like the battery has performed as expected.
- About 2 months later - "Transmission error" on screen. Car intermittently not starting, error messages and beeping that all safety features not working, screen intermittently not working.
** I have since moved states now in Vic so taking back to dealer not an option.. and expect they will just say its another faulty battery..
Clearly pretty annoyed and frustrated with the service and quality of the car...
Any advice appreciated... is anyone else having these issues.
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Old Nov 22, 2019 | 08:34 PM
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From: North CA
2021 E63S and 2025 GT63
Originally Posted by Felicity
Hi people.
Got a GLC 250 when they first arrived in AU - Dealership in G Brothers in Mona Vale Sydney and had ongoing issues with it.
- Screen intermittently not turning on.
* Was advised faulty battery - was replaced.
- About 12 months later... - car not starting, starts after about 7-10 attempts (intermittent), cameras not working, safely drive features disarmed with alarms not working. - diagnostics showed nothing.
* Advised faulty battery again.. wanted me to pay $1000 to replace.. - Not great negotiated paying half under consumer protection act clearly doesn't seem like the battery has performed as expected.
- About 2 months later - "Transmission error" on screen. Car intermittently not starting, error messages and beeping that all safety features not working, screen intermittently not working.
** I have since moved states now in Vic so taking back to dealer not an option.. and expect they will just say its another faulty battery..
Clearly pretty annoyed and frustrated with the service and quality of the car...
Any advice appreciated... is anyone else having these issues.
Battery warranty is 4 yr/50 k miles in most places, so there should be no charge for the replacement. Original warranty applies to the new battery...

GLC is the most reliable car, based on the German TUV data, so all these failures are huge surprise!

Is there “lemon law” where you live?
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