GLC Class (X253) Produced 2016-2022

Built in dashcam function on 2020 GLC?

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Old 02-22-2021, 02:14 PM
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Originally Posted by Zausner
I did try that (that was my primary use case.... I park at a train station/park and ride quite a bit). Did the 'old hip check of a door and bounced the car a bit. I got the MB Me app notification but the dashcam didn't do squat. I also put the dog inside (thus setting off the interior alarm) and still didn't activate the dashcam. Annoyed my dog though. :-)
OK, that's a bummer (good test though). I had been told that would work as well. I won't report you to PETA.
Old 04-05-2021, 10:00 PM
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glc 300 coupe 2020
no new for dashcan ?
Old 04-05-2021, 10:38 PM
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Originally Posted by Jean Drolet
no new for dashcan ?
Nothing new.
Old 05-14-2021, 04:47 PM
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Originally Posted by mustbebenz
It's in this thread above, here is his website.
https://www.rjautomotive.net/

​​​​​​I emailed with him in January, he said he does not have dash cam ready. Words to the effect otherwise in this thread are not correct. He forecasted this month, February. I myself also await that. I figured I'd follow up with him in a few weeks.
Hi again to an older, ongoing thread. Has anyone heard from RJ Automotive's Rajeev? He and I emailed as noted above, and it was I who linked him to this very thread where he then directly entered a relevant post. I waited a bit as he suggested, then sent follow up reply emails one each in March and April followed by a new email on May 3, all simply asking about coding my GLC with four chosen features, hoping to include his anticipated dash cam activation. Radio silence ensued.
Old 05-24-2021, 03:19 PM
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bueller? bueller?
Old 08-06-2021, 12:00 PM
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2021 250-GLA
DashCam on 2021 GLA-250

The dash cam feature is included and operational on the 2021 GLA-250 that I purchased in May 2021.
It works great with one minor hitch: occasionally, maybe once in every 20 trips, it displays a text box that says "Function Unavailable".
No idea what causes this; I think it's something to do with a conflict between MBUX and Apple Car Play.
It always works the next time I start the car, so at this point it's just an unknown.

Interestingly enough, the dealer had no idea that this feature was included with the car.
I discovered it after watching a video on the internet.
Only needed to buy a thumb drive, there is no monthly fee.

One caveat: you have to manually start the dash cam every time; it's not automatic.

Old 08-06-2021, 12:02 PM
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Originally Posted by MB2021Houston
The dash cam feature is included and operational on the 2021 GLA-250 that I purchased in May 2021.
It works great with one minor hitch: occasionally, maybe once in every 20 trips, it displays a text box that says "Function Unavailable".
No idea what causes this; I think it's something to do with a conflict between MBUX and Apple Car Play.
It always works the next time I start the car, so at this point it's just an unknown.

Interestingly enough, the dealer had no idea that this feature was included with the car.
I discovered it after watching a video on the internet.
Only needed to buy a thumb drive, there is no monthly fee.

One caveat: you have to manually start the dash cam every time; it's not automatic.
New MBUX software is coming in Q3 to improve the dashcam stability, so that may address the issue you ran into.
Old 08-06-2021, 12:22 PM
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Originally Posted by MB2021Houston
The dash cam feature is included and operational on the 2021 GLA-250 that I purchased in May 2021.
It works great with one minor hitch: occasionally, maybe once in every 20 trips, it displays a text box that says "Function Unavailable".
No idea what causes this; I think it's something to do with a conflict between MBUX and Apple Car Play.
It always works the next time I start the car, so at this point it's just an unknown.
I get that Function Unavailable message every time I start my 2021 GLE450. It seems that something is booting up and the function becomes available within a moment.
Old 10-18-2021, 04:30 PM
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So after over a year, @rjautomotive hasn't had any luck enabling this for MY2020? Very disappointing. Not sure why MB made this so hard to do, compared to all the other coding features he (and some others) have been able to remotely "unlock".

Dang.
Old 10-18-2021, 05:35 PM
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Originally Posted by aweber1nj
So after over a year, @rjautomotive hasn't had any luck enabling this for MY2020? Very disappointing. Not sure why MB made this so hard to do, compared to all the other coding features he (and some others) have been able to remotely "unlock".

Dang.
The Mercedes me Store will launch in the US by the end of the year. You'll be able to buy it there.
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Old 10-19-2021, 08:50 AM
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@Eaton is that confirmed? Do you have any links to how this "Store" will work? I admit, I haven't been following that at all.

Thanks!
Old 10-19-2021, 11:58 AM
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Originally Posted by aweber1nj
@Eaton is that confirmed? Do you have any links to how this "Store" will work? I admit, I haven't been following that at all.

Thanks!
Yes, it is confirmed to launch late 2021 last I heard. Could be delayed, but I believe that's the target.
The store will be live in 2 places:
  1. The website (redirects to a country selection page right now): https://shop.mercedes-benz.com/en-us
  2. A Store section in the MBUX menus, like Navigation, Settings, Phone, etc.
With the store, you will be able to renew the trial services that have been on the 3-year term, like live traffic, remote start, etc.
You will also be able to purchase new services:
  • Dashcam
  • MBUX Navigation
  • AMG Track Pace
Feel free to poke around the UK version of the store to get an idea of what to expect: https://shop.mercedes-benz.com/en-gb/connect/
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Old 10-19-2021, 01:02 PM
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Originally Posted by Eaton
Yes, it is confirmed to launch late 2021 last I heard. Could be delayed, but I believe that's the target.
The store will be live in 2 places:
  1. The website (redirects to a country selection page right now): https://shop.mercedes-benz.com/en-us
  2. A Store section in the MBUX menus, like Navigation, Settings, Phone, etc.
With the store, you will be able to renew the trial services that have been on the 3-year term, like live traffic, remote start, etc.
You will also be able to purchase new services:
  • Dashcam
  • MBUX Navigation
  • AMG Track Pace
Feel free to poke around the UK version of the store to get an idea of what to expect: https://shop.mercedes-benz.com/en-gb/connect/
This is legit info, thanks! Out of curiosity I called the Mercedes Me hotline and asked about this. The nice lady confirmed that they're all anxiously awaiting the release of the store in the USA as well, but have no firm release date yet (but she did think it was going to be this year). She didn't, unfortunately, have info on the dashcam activation so she couldn't confirm it.
Old 10-19-2021, 01:09 PM
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Interesting (it may have been mentioned elsewhere), that camera's resolution is only 720p and 30Hz. That's pretty low for a true dashcam these days, though I understand they're just enabling an existing, onboard camera to pull double-duty.

Also not in love with the fact that you have to switch it on every time you get in the car (if I'm reading it right).

https://shop.mercedes-benz.com/en-gb...dp/Dashcam/608
Old 10-19-2021, 01:11 PM
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Originally Posted by Tim_P
This is legit info, thanks! Out of curiosity I called the Mercedes Me hotline and asked about this. The nice lady confirmed that they're all anxiously awaiting the release of the store in the USA as well, but have no firm release date yet (but she did think it was going to be this year). She didn't, unfortunately, have info on the dashcam activation so she couldn't confirm it.
Everything is getting delayed these days, so I am not surprised they can't give you a firm date.
Dashcam activation is still a bit of a murky topic. What I know is that it will be purchasable in the US store. If not at launch, then shortly after launch.
At the very least your car will need to have these:
  • 549 - MBUX High-end headunit
  • U19 - Augmented Video for Navigation
  • MBUX fresh-update 3 (apilevel/ntg6/080 or later) - can be obtained OTA, or through dealer
If your car has fresh-update 3, you can check if the dashcam might be available to you by doing this:
  1. In the Mercedes me Connect app on your phone, use the top-left menu and tap on your car to go to the "Garage" section of the app.
  2. Tap "Manage Services".
  3. Go to "Safety and Service".
  4. You will see "Dashcam" with a "Buy" button that doesn't work yet.
  5. If you do not see it, it's possible getting your car's MBUX software updated by the dealer may make it appear.
Old 10-19-2021, 01:12 PM
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Originally Posted by aweber1nj
Interesting (it may have been mentioned elsewhere), that camera's resolution is only 720p and 30Hz. That's pretty low for a true dashcam these days, though I understand they're just enabling an existing, onboard camera to pull double-duty.

Also not in love with the fact that you have to switch it on every time you get in the car (if I'm reading it right).

https://shop.mercedes-benz.com/en-gb...dp/Dashcam/608
Yes, it's not the best dashcam. But it's better than nothing!
In most regions, including the US, you have to manually start it before driving off. What's odd is that an option exists to have it automatically start recording, but it's only available in Denmark right now.
Old 10-19-2021, 01:21 PM
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Doesn't show-up in my "connect" app (disabled or otherwise). Not sure I want to take the car in for service for an MBUX update...I thought they came OTA? (Mine says up-to-date.)

Well, as soon as anyone reports any luck enabling it, I guess I'll do whatever I have to!
Old 10-20-2021, 11:09 AM
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Originally Posted by aweber1nj
Doesn't show-up in my "connect" app (disabled or otherwise). Not sure I want to take the car in for service for an MBUX update...I thought they came OTA? (Mine says up-to-date.)

Well, as soon as anyone reports any luck enabling it, I guess I'll do whatever I have to!
I don't see it in mine either. I do see the "buy" button for Navigation which my GLC doesn't have yet. The button is enabled but when you tap it, is says the app is not available in the store yet. I really hope it will be. I just assumed my car had navigation already because the buttons and menu options are there. I didn't even think to try it out during the test drive. I would love purchase both the dashcam and navigation options.
Old 06-29-2022, 05:53 PM
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Plug to unlock DashCam

Please give me this plug. Mine is a 2020 GLE580.My email is diladipo@yahoo.com. Thanks!
Old 06-29-2022, 06:04 PM
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coding and more here

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Old 08-31-2022, 06:06 PM
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I emailed Rajeev after going through this thread. Fingers crossed something will come of it for my 2020 Canadian Mb GLC300
Old 08-31-2022, 07:47 PM
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Why I wouldn't buy the dash cam for my 2020 GLC43, even if Mercedes offered it:

1. You have to turn it on every time you start the car. Seriously.
2. Video is only 720p. People are saying you can't even read license plates in the daytime.
3. No sound.
4. No GPS info.
5. No crash-detection while parked.
6. No rear camera recording.
7. No inside-the-car camera.
8. Reported issues with USB memory sticks and playing back videos (could be user error who knows, but I stopped considering the Mercedes dash cam after item #1 anyway).

You can get a FAR more capable dash cam on your own, and probably spend less than whatever Mercedes is charging. I know it's tempting to buy the one already built into the car, but from the looks of it, it's a piece of junk.

That's my two cents, for what it's worth.

Last edited by Tim_P; 08-31-2022 at 08:52 PM.
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Old 08-31-2022, 07:49 PM
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I have my trusty viofo a129 pro with rear camera and all is good, just sucks to have the MB dashcam and not be able to use it. Since you laid out some very good reasons not to purchase, i am inclined to steer clear. Cheers
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Old 09-24-2022, 08:29 AM
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Originally Posted by 2021GLE63S
Can you please send me the contact for this person? I'd like to get my Dash Cam Activated.

Thanks.
Would you please send me the contact for this person too? I'd like to get my Dash Cam activated as well. Thank you in advance.
Old 02-21-2024, 07:41 PM
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Originally Posted by Keefrto1
I emailed Rajeev after going through this thread. Fingers crossed something will come of it for my 2020 Canadian Mb GLC300
Did they get back?

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