GLC Class (X253) Produced 2016-2022

2020 GLC Reliability

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Old Aug 30, 2020 | 06:52 PM
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19 GLC300 4M (lunar blue/black/black ash aluminum),17 GLE350 4M (selenite grey/ espresso/eucalyptus)
2020 GLC Reliability

I had been reading a few threads, will link them below, but have been noticing a not so great trend as for the 2020 MY on the GLC. I don't know whether this is because it is the first year of the cycle, or whether they are all lemons. A few users have started threads noticing that there has been a bug, mainly in the AC system, and the dealer does nothing about this. Have not seen many issues for 2019. Correct me if any of the above info is wrong.
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Old Aug 30, 2020 | 07:03 PM
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Here's one about fan noise: https://mbworld.org/forums/glc-class...0-vehicle.html
The Engine: https://mbworld.org/forums/glc-class...wn-engine.html
CEL comes on: https://mbworld.org/forums/glc-class...ine-light.html
Automatic climate control: https://mbworld.org/forums/glc-class...trol-prob.html
And the infotainment: https://mbworld.org/forums/glc-class...bugs-mbux.html
Why are these problems coming on within a year of ownership? Not experienced any of these on my 2019.
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Old Aug 31, 2020 | 06:07 AM
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2020 GLC 300
If it helps, I haven't experienced any on my MY20 either. (With the exception of the bottom MBUX link where you'll see I commented on a few launch niggles that are MBUX specific) ¯\_(ツ)_/¯
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Old Aug 31, 2020 | 06:54 AM
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My in-laws got two 2020 GLC's last September and haven't had any issues at all. ¯\_(ツ)_/¯
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Old Aug 31, 2020 | 09:00 AM
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What you need to remember is that the vast majority of people only come on these websites when they have an issue /problem and therefore the stats are skewed as such.
Very few people come to a forum such as this to say 'All's Good'!
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Old Aug 31, 2020 | 10:18 AM
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Only issue I have is that ME on the app screen shows that I have an account ID but the My Services says no service available. Was issued a CMS# Aug 13. As of Friday they are still working on a solution.
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Old Aug 31, 2020 | 12:49 PM
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Well, then you guys are probably right. Maybe it's just a few lemons...
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Old Sep 2, 2020 | 08:46 PM
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Not lemons, but minor glitches. MBUX is new in this platform, so small glitches that should easily be remedied could be expected -- the real question is whether MB will fix them...

I have only experienced the cold climate control issue, which I just commented on in that thread -- hadn't seen it before. That and some circuitous directions from the navigation system that hopefully got fixed by the latest map update. SInce it's semi-random, I've not been able to 100% replicate the issue.
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Old Sep 2, 2020 | 09:31 PM
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I actually bought the 2020 GLC in 8/19 and it's been great at 10k miles. No serious issues except for the MB mobile app and remote start problems. The fix was to charge the battery and all issues went away. This was due to sitting in the car for an hour lunch 5 days a week. I did notice the fan noise issue from the MBUX system and it was two or three times during the hottest days of the summer. I have a feeling that a tiny fan is in the display assembly with the sun pointing directly at the black plastic. It goes away once the cabin cooled down. Brought up a few UI quirks with self-parking during a dealer oil change and they found software updates which are good. I hope future updates are OTA like Tesla after the warranty is over .
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Old Sep 3, 2020 | 04:57 PM
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Good to know
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Old Aug 11, 2023 | 09:27 PM
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Originally Posted by BA796
I actually bought the 2020 GLC in 8/19 and it's been great at 10k miles. No serious issues except for the MB mobile app and remote start problems. The fix was to charge the battery and all issues went away. This was due to sitting in the car for an hour lunch 5 days a week. I did notice the fan noise issue from the MBUX system and it was two or three times during the hottest days of the summer. I have a feeling that a tiny fan is in the display assembly with the sun pointing directly at the black plastic. It goes away once the cabin cooled down. Brought up a few UI quirks with self-parking during a dealer oil change and they found software updates which are good. I hope future updates are OTA like Tesla after the warranty is over .
Got a pinched wire under the carpet in the rear seats which caused a check engine. Got it repaired at the tail end of the warranty.
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Old Aug 31, 2023 | 02:12 PM
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My wifes car had the one camera go out. Fixed under warranty. Other than that, nothing.¯\_(ツ)_/¯

Last edited by waterzap99; Aug 31, 2023 at 02:16 PM.
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Old Sep 2, 2023 | 07:01 AM
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Have had 4 GLCs . 2017, 2018, and 2 2022. No real problem with any of them. Each have had recalls, however, I don’t consider that an issue. As a matter of fact I think of a recall as something that may help me avoid a problem.
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