ralawren

So, picked up our 2023 GLC300 4 matic in May and have noticed that the "Hey Mercedes" is ease dropping and processing commands without being asked. We thought that you always had to preface commands with "Hey Mercedes" but that does not appear to be the case. For example, my wife was singling along to "Country Roads" by Bob Denver and when she sang "Take Me Home" the car confirmed and set up navigation to our home. It appears to primarily be associated with navigation. We know not to say the word "Mercedes" during any conversation or the car will ask what we want it to do. But, "Take me Home" without the prerequisite command?

What gives? Anyone else having this issue?

BenjaminKohl

You can shut off the listening through settings and then the only way for the car to do voice commands is the traditional way, the button on the steering wheel.

ralawren

Thank you. A little extreme but definitely an option. We have tried telling the car we aren’t addressing it and to shut up to no avail. My SA recommends we hit the phone hang up button to stop inadvertent commands.