New MB Recall for Blank Center Screen
Thread Starter
Junior Member
Joined: Aug 2024
Posts: 60
Likes: 35
From: Georgia, USA
2025 GLC 350e
New MB Recall for Blank Center Screen
The center screen on my 25 GLC 350e went dark again (third time it’s happened) a couple weeks ago. The dealer reloaded the software, but it went dark again before they could return it to me. They said they were ordering a new computer for it and sent me home with the car. Then a week later it started working again all on its own. The next day I received an OTA update for the center display to improve ‘robustness’. It installed OK.
I read today of a new recall for the GLC as well as many other MB models due to software issues with MBUX.
The article is here: https://www.autoblog.com/news/recall...uster-blackout
You can see if your VIN is included at nhtsa.gov. My VIN is a part of the recall. The fix is to install new software. I’m hoping this will end this problem.
I read today of a new recall for the GLC as well as many other MB models due to software issues with MBUX.
The article is here: https://www.autoblog.com/news/recall...uster-blackout
You can see if your VIN is included at nhtsa.gov. My VIN is a part of the recall. The fix is to install new software. I’m hoping this will end this problem.
Thread Starter
Junior Member
Joined: Aug 2024
Posts: 60
Likes: 35
From: Georgia, USA
2025 GLC 350e
Member
Joined: Dec 2024
Posts: 141
Likes: 23
The center screen on my 25 GLC 350e went dark again (third time it’s happened) a couple weeks ago. The dealer reloaded the software, but it went dark again before they could return it to me. They said they were ordering a new computer for it and sent me home with the car. Then a week later it started working again all on its own. The next day I received an OTA update for the center display to improve ‘robustness’. It installed OK.
I read today of a new recall for the GLC as well as many other MB models due to software issues with MBUX.
The article is here: https://www.autoblog.com/news/recall...uster-blackout
You can see if your VIN is included at nhtsa.gov. My VIN is a part of the recall. The fix is to install new software. I’m hoping this will end this problem.
I read today of a new recall for the GLC as well as many other MB models due to software issues with MBUX.
The article is here: https://www.autoblog.com/news/recall...uster-blackout
You can see if your VIN is included at nhtsa.gov. My VIN is a part of the recall. The fix is to install new software. I’m hoping this will end this problem.
Junior Member
Joined: Jan 2010
Posts: 40
Likes: 4
From: Calgary, Canada
2025 GLC300 4Matic
all screen off
I had all screen going blank in my 2025. I was stranded in the parking lot decided to drive as I was in a rush. Luckily, drove low speed and low traffic. After 6 min of driving blind, it all came back. Dealer updated software.
Member
Joined: Apr 2023
Posts: 197
Likes: 49
From: Vermont
2023 GLC 300, 2021 VW ID4
Looks like this correlates with MBUX 3.0. Luckily my 2023 with MBUX 2.0 is not affected. A rare case where MY 2023 does not have something that needs to be updated/corrected/fixed.
