The center screen on my 25 GLC 350e went dark again (third time it’s happened) a couple weeks ago. The dealer reloaded the software, but it went dark again before they could return it to me. They said they were ordering a new computer for it and sent me home with the car. Then a week later it started working again all on its own. The next day I received an OTA update for the center display to improve ‘robustness’. It installed OK.
I read today of a new recall for the GLC as well as many other MB models due to software issues with MBUX.
The article is here: https://www.autoblog.com/news/recall...uster-blackout
You can see if your VIN is included at nhtsa.gov. My VIN is a part of the recall. The fix is to install new software. I’m hoping this will end this problem.
I read today of a new recall for the GLC as well as many other MB models due to software issues with MBUX.
The article is here: https://www.autoblog.com/news/recall...uster-blackout
You can see if your VIN is included at nhtsa.gov. My VIN is a part of the recall. The fix is to install new software. I’m hoping this will end this problem.
Quote:
I read today of a new recall for the GLC as well as many other MB models due to software issues with MBUX.
The article is here: https://www.autoblog.com/news/recall...uster-blackout
You can see if your VIN is included at nhtsa.gov. My VIN is a part of the recall. The fix is to install new software. I’m hoping this will end this problem.
Was this recall not resolved with the recent OTA screen software update that we received about a month ago? I just got my car back from service yesterday and the only software update that they did was for a recall on battery management and battery charging. None of the updates were screen related.Originally Posted by CZ.in.GA
The center screen on my 25 GLC 350e went dark again (third time it’s happened) a couple weeks ago. The dealer reloaded the software, but it went dark again before they could return it to me. They said they were ordering a new computer for it and sent me home with the car. Then a week later it started working again all on its own. The next day I received an OTA update for the center display to improve ‘robustness’. It installed OK.I read today of a new recall for the GLC as well as many other MB models due to software issues with MBUX.
The article is here: https://www.autoblog.com/news/recall...uster-blackout
You can see if your VIN is included at nhtsa.gov. My VIN is a part of the recall. The fix is to install new software. I’m hoping this will end this problem.
It says the dealers are being notified May 8 and letters to owners will go out June 26. The recall is dated May 1.
I had all screen going blank in my 2025. I was stranded in the parking lot decided to drive as I was in a rush. Luckily, drove low speed and low traffic. After 6 min of driving blind, it all came back. Dealer updated software.
Looks like this correlates with MBUX 3.0. Luckily my 2023 with MBUX 2.0 is not affected. A rare case where MY 2023 does not have something that needs to be updated/corrected/fixed.
