Production delays/ timeline




It’s an important feature for the Mrs and when we went to the dealership today, the salesman said it’s an add-on option.
However on the MBUSA website, it shows it as a standard option and not one that you can add.












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Ordered March 30 with 2D May production date. We received the car June 29. No VPC delays for us. Dealer salesperson provided all updates along the way.
It’s my wife’s car and she loves it.
That seems to be the million dollar question. There seems to be no rhyme nor reason to who gets what and when. I ordered my GLE450 at the beginning of April and was given a July / August delivery date which soon drifted out to October eta which in turn somehow changed to January with no guarantee that this will be a final date shift and no reason nor apology from anyone. It will be my first Mercedes and I will probably sit it out to the end but it really is not good enough service.
The very frustrating part is the Dealer blames MBUSA and when you email MBUSA customer service they call the Dealer ask for status. Customer service also tells you that they can’t give you the Netstar status sheet but if your nice with the Sales Rep they will give it to you so you have some sense of next steps.....
Last edited by JohnW123; Jul 25, 2019 at 05:41 PM.
Hopefully nothing changes from that. I keep wondering what options are holding some orders and not others. He confirmed that the spoilers will still be installed by dealer, so that's not it.
If this doesn't work out, I guess we could order cars for Christmas......
Did any more dealer order guides come out with updated availability options? Anyone?
Ridiculous is the right word but what can be done? I could indeed get a refund on my deposit but where does that leave me? I can't get my order quicker anywhere else so I am between a rock and a hard place.
It’s an important feature for the Mrs and when we went to the dealership today, the salesman said it’s an add-on option.
However on the MBUSA website, it shows it as a standard option and not one that you can add.
After reading this thread about all the delays for GLE 450 and my own experience with dealer saying order could not be entered because of ____ (fill in the blank) I bought a 450 off the lot from another dealer last week. This one was built in 6/2019 VIN 75xxx. I don’t think it was in a storage yard.
Original dealer says October delivery on my build. Still no VIN.
I started this process in March.
Hope MB starts filling orders faster soon!
Last edited by jbredex; Jul 26, 2019 at 07:09 PM. Reason: Added GLE 450


