GLE issues
MBWorld Fanatic!
Joined: Dec 2016
Posts: 1,333
Likes: 304
From: Dorset, UK
GLC 450
When I am trying to activate online recognition subcription(LINGUATRONIC) the system shows me a message "browser maintance is currently in progress. Please try again later". "Hey mercedes" wont talk and answers only main commands, like "I am hot, I am cold". The same with weather forecast, horoscope, she wont tell and ask me to check mercedes me online. Mercedes me not submitting any message from me.
Any thoughts how to resolve it ?
Any thoughts how to resolve it ?
Senior Member
Joined: Jan 2016
Posts: 295
Likes: 52
From: Texas
2016 GLE350 4Matic, 2017 GLC300
Here is my issue list with the GLE 450 so far:
- Key issue, like so many others.
- "ticking" noise from driver door (or b-pillar) when going through bumps. It doesn't happen all the time, but when it does, its annoying. This is different than rattle noise, its more like "tick" "tick" noise.
- Rain sensing wiper sometimes goes to full speed for no reason
https://youtu.be/QZq9jmeRdtc - Wiper "skip" when is annoying even on a clean windshield (see the same video above, near the end, you can hear the noise).
- Also, this only happen one time, but I was driving, and all a sudden, the car give the 3 beep warning indicating collision warning, and the seat belt pull super tight. The car didn't brake or anything, just the beeps and seat belt tightening (you can hear the seat belt noise at the same time as the beep). After a second or two, it release itself
https://youtu.be/4nK_G4eNiWw
Senior Member
Joined: Aug 2005
Posts: 344
Likes: 45
From: Florida & New Jersey
2017 E300 4matic Sport
I have a 2016 GLE350 4Matic and get the same Beeping and Rwd Warning ⚠️ Sign, as if collision is about to happen. Of course it’s absolutely clear in front of me, no vehicle I’ve brought it to the sealer, they looked at it but no resolve. I’ve given up on it when it beeps and flashes, I just keep on driving. Sigh 😔
Senior Member
Joined: Jan 2016
Posts: 295
Likes: 52
From: Texas
2016 GLE350 4Matic, 2017 GLC300
I took delivery of my 2020 GLE 580 at the end of January after a long awaited 6 months. Wow! This thing is very disappointing for its $100k + price tag. Currently, I have 4100 miles on it and it has been to the dealership 6 times with another trip coming next week.
- List of problems I’ve had/ having-
1. Week 1: noticeable engine vibrations at idle. Engine light. The dealership still has no “fix” for the problem.
2. windshield wiper “tapping” the driver side of the window screen/ windshield wipers skipping/chattering. So annoying. The dealership readjusted the wipers and fixed the tapping. As far as the skipping/chattering. My service manager suggested I stop by periodically and have them clean my windshield. Such an odd suggestion.
3. drivers side headlight holding water. No, not condensation. It was actually holding water. After some back and forth with the service department they finally admitted that wasn’t normal and replaced the headlight.
4. I complained about the wind noise/ whistle coming from the drivers side window. My service department told me they couldn’t recreate the noise. I recorded it for my trip back in this week. As I see on this forum I’m not the only person having this problem.
5. I ordered the automatic window shades and I have noticed a pronounced rattle coming from the passenger rear door when shutting or going over bumps. The service department hasn’t been able to find the problem.
6. One key fob completely stopped working. The dealership originally thought it was the batterie. Ended up having to order a new key fob. Constantly having to shake the key fobs to get them to work because they “supposedly go to “sleep”.
I moved into a Benz after a long stint with Range Rover SC. Needless to say I’m very disappointed with the quality of the Benz and the lack of the dealership not resolving the problems. This weeks conversation is going to consist of my options of getting out the car. I don’t foresee this getting any better.
- List of problems I’ve had/ having-
1. Week 1: noticeable engine vibrations at idle. Engine light. The dealership still has no “fix” for the problem.
2. windshield wiper “tapping” the driver side of the window screen/ windshield wipers skipping/chattering. So annoying. The dealership readjusted the wipers and fixed the tapping. As far as the skipping/chattering. My service manager suggested I stop by periodically and have them clean my windshield. Such an odd suggestion.
3. drivers side headlight holding water. No, not condensation. It was actually holding water. After some back and forth with the service department they finally admitted that wasn’t normal and replaced the headlight.
4. I complained about the wind noise/ whistle coming from the drivers side window. My service department told me they couldn’t recreate the noise. I recorded it for my trip back in this week. As I see on this forum I’m not the only person having this problem.
5. I ordered the automatic window shades and I have noticed a pronounced rattle coming from the passenger rear door when shutting or going over bumps. The service department hasn’t been able to find the problem.
6. One key fob completely stopped working. The dealership originally thought it was the batterie. Ended up having to order a new key fob. Constantly having to shake the key fobs to get them to work because they “supposedly go to “sleep”.
I moved into a Benz after a long stint with Range Rover SC. Needless to say I’m very disappointed with the quality of the Benz and the lack of the dealership not resolving the problems. This weeks conversation is going to consist of my options of getting out the car. I don’t foresee this getting any better.
Senior Member
Joined: Jan 2016
Posts: 295
Likes: 52
From: Texas
2016 GLE350 4Matic, 2017 GLC300
I have a 2016 GLE 350 4matic
My entertainment DVD System would often not work displays “”disk unavailable””. I would turn it off, eject disk, out disk back in, turn it on and still not work- “disk unavailable”. Turning the engine off and back on doesn’t fix it. I would have to shut engine off and lock the car, leave it for a while. When I go out next time I would turn the DVD 📀 player on and it would work no problem. Then I would stop, park, and it would do the same “disk unavailable”. No matter what I do, it won’t work. I would drive home, park, lock the car and the following day, I would start it, turn DVD 📀 player in and it would work. Anyone else experiencing this ?
My entertainment DVD System would often not work displays “”disk unavailable””. I would turn it off, eject disk, out disk back in, turn it on and still not work- “disk unavailable”. Turning the engine off and back on doesn’t fix it. I would have to shut engine off and lock the car, leave it for a while. When I go out next time I would turn the DVD 📀 player on and it would work no problem. Then I would stop, park, and it would do the same “disk unavailable”. No matter what I do, it won’t work. I would drive home, park, lock the car and the following day, I would start it, turn DVD 📀 player in and it would work. Anyone else experiencing this ?
Member
Joined: Aug 2019
Posts: 189
Likes: 40
From: Northeast
2025 AMG GLE 53
Hello All
Does anyone know if the 2020 Gle comes with ashtray and cigarette lighter. My service advisor informed me that they haven’t delivered trucks with them and it might be a European option.
thank you
Does anyone know if the 2020 Gle comes with ashtray and cigarette lighter. My service advisor informed me that they haven’t delivered trucks with them and it might be a European option.
thank you
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MBWorld Fanatic!
Joined: Jul 2003
Posts: 6,770
Likes: 1,264
From: Lake Oswego, OR
2020 GLE 450; 2023 BMW M2 Coupe
Smoker's package
Senior Member
Joined: Jan 2016
Posts: 295
Likes: 52
From: Texas
2016 GLE350 4Matic, 2017 GLC300
I like you 😂 I will bring it up to my dealer but I don’t think MBUSA will replace my car. The problem is that I have to have my phone camera turned on and pointing it at the dash at all times, as I don’t know when it will happen.
Senior Member
Joined: Mar 2019
Posts: 496
Likes: 214
From: Philadelphia, PA
2020 Mercedes GLE 450
A cigarette lighter is standard (hidden under a flap - I didn't know it was there for months). Mine has the phone charging pad where an ashtray would normally go. There is an ashtray available that drops into one of the cup holders - I assume this can be ordered from Parts.
The cigarette lighter is a separate adapter that you have to plug into the 12v outlet, press it in to "heat" it up.
MBWorld Fanatic!
Joined: Jul 2003
Posts: 6,770
Likes: 1,264
From: Lake Oswego, OR
2020 GLE 450; 2023 BMW M2 Coupe
MBWorld Fanatic!
Joined: May 2018
Posts: 3,391
Likes: 1,040
From: Boise
2024 GMC Canyon Denali..... 2018 Audi SQ5
Wow so much for expensive heap of luxury junk. Sorry to hear you are having so many troubles. It’s unacceptable. BTW Range Rover Uses MB engine, transmission and other parts. No wonder you had lots of issues with your Range Rover. I honestly think MB can’t be trusted with quality or reliability. LEXUS would be a much better option.
Range Rover has quality issues that have nothing to do with the drive train. A good friend’s son just moved from Service Manager at a JLR Dealer to Acura because of his frustration with ongoing quality issues.
My early build GLE had numerous minor issues, mostly Tech or Component failures. Engine, EQ Boost and Transmission are rock solid.
Lexus is not in the same Class....I passed on getting another RX350 after driving the 2016 redesign and then the 2017. They get decent reliability readings by keeping things simple with mediocre engines and no changes except for minor refresh at 3-4 years.
Last edited by Ron.s; May 6, 2020 at 11:07 PM.
Newbie
Joined: Jun 2020
Posts: 3
Likes: 0
Gle 350
Voice guidance
I’m reading the manual and it does seem like that is the design. On page 223 it says to set it you need to be driving less than 20 mph, go to home>settings>quick access, turn lower when getting in on (which is a misrepresentation of what happens) and it then lowers the car, like right then and there, not when you stop the ca. And THEN the car raises only when you start it again and drive faster than 20 mph. This part is in the table on page 220, it says entry/exit level is deactivated and the vehicle is raised when driving above 20mph. I’m besides myself as I was about to make the point that there is no way this could be the design of the feature. Well there you have it.
Separately, any one else having an issue with voice guidance not working?
Separately, any one else having an issue with voice guidance not working?
Super Member
Joined: Aug 2005
Posts: 519
Likes: 125
From: Ohio/Florida
2023 GLC 300 4MATIC
Super Member
Joined: Aug 2005
Posts: 519
Likes: 125
From: Ohio/Florida
2023 GLC 300 4MATIC
Had my GLE350 for one year last month. 11,600 miles. Had one single hiccup at the 3 week mark and zero issues since. Super quiet, smooth ride, amazing fuel economy near 30mpg combined. So far, one of the best Benz I’ve owned since 1988.
Newbie
Joined: Jun 2020
Posts: 4
Likes: 1
2020 GLE 350 4matic
“the third row needs to be pulled backwards before pulling on the latch. Then the latch unlocks and the seat folds”
Super Member
Joined: Jan 2020
Posts: 791
Likes: 412
From: Fredericksburg, VA
2020 Mercedes GLE350 4Matic; 2023 Tesla Model Y
