Key Issues
Thread Starter
Super Member
Joined: May 2002
Posts: 510
Likes: 71
From: New Jersey
2024 GLE 580
Key Issues
Anyone having an issue with their keys? Most times I get out of car and touch door to lock it doesn't work. Especially the back doors. I have to remove key from pocket to get it to work. Same thing with the REAR HATCH, if I hit the close I'm fine but if I hit the LOCK button nothing. This isn't my first Benz with Keyless Go but it's by far the worse so far. Was wondering if anyone else is getting this. GLE450.
Thread Starter
Super Member
Joined: May 2002
Posts: 510
Likes: 71
From: New Jersey
2024 GLE 580
Yeah I have to jostle the key in pocket but as others said if I need to reach for key then it isn't keyless...ha...$85K for this? Also don't get me started on the remote starting. Never works....hasn't worked right in years on other cars I've had.
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2013 SL550, 2016 GLE350, 2016 GLC300
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Joined: Aug 2017
Posts: 156
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From: South Florida
2021 GLE53 AMG
Mine has had this same issue maybe 6-8 times in 6 weeks, but always when I try to lock the car when exiting and never when I reach to unlock the car. I have done the tap the keyfob while it’s in my pocket has allowed me to lock the vehicle. Hopefully, this will be fixed with a software update.
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From: Lake Oswego, OR
2020 GLE 450; 2023 BMW M2 Coupe
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From: Boise
2024 GMC Canyon Denali..... 2018 Audi SQ5
Apparently there is a Mercedes TSB saying to replace the Fobs. I got two more bad ones a month ago will try new ones again soon. Not a lot of people are having the problem so hope they have it figured out now.
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Joined: Aug 2019
Posts: 6
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From: Boerne TX
2020 GLE 350
I took mine to the dealer Monday cause 3 times in a row on Sunday it didn't work when I got out of the vehicle. They said there was a bulletin on it and did some test and looks like all it good. Well, it happened to me on their loaner vehicle they gave me (GLE also). Got mine back yesterday and worked all day. Then today, 2 times it didn't work!
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From: Boise
2024 GMC Canyon Denali..... 2018 Audi SQ5
I took mine to the dealer Monday cause 3 times in a row on Sunday it didn't work when I got out of the vehicle. They said there was a bulletin on it and did some test and looks like all it good. Well, it happened to me on their loaner vehicle they gave me (GLE also). Got mine back yesterday and worked all day. Then today, 2 times it didn't work!
Newbie
Joined: Aug 2019
Posts: 6
Likes: 1
From: Boerne TX
2020 GLE 350
They didn't mention anything about a fob update. And the guy in service kept tell me you need to press the small square indention on any of the door handles. OK... I never had to do that on my 2014 ML and never had an issue. Even if it doesn't work, pressing the small square didn't either cause I would try that too.
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From: Boise
2024 GMC Canyon Denali..... 2018 Audi SQ5
They didn't mention anything about a fob update. And the guy in service kept tell me you need to press the small square indention on any of the door handles. OK... I never had to do that on my 2014 ML and never had an issue. Even if it doesn't work, pressing the small square didn't either cause I would try that too.
Edit-Take a video with your phone so that you can prove that it doesn’t work...including shaking it to get it to work.
Last edited by Ron.s; Nov 21, 2019 at 04:14 PM.
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Joined: Aug 2019
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From: Boerne TX
2020 GLE 350
