bad habit

I am really confused about this. Isn't this function supposed to clear obstacles away so you can leave / enter with ease?
In my KIA, everything moves away when you shut off the car, providing as much room as possible to exit and eventually re-enter the vehicle.
Driver's seat, steering wheel etc. will get back in position when I press the start button once I am seated and ready to go.

GregW / Oregon

It does work like that, EXCEPT if you have the seat pretty far back (I'm only 5'-10") the backrest tilts forward while the seat bottom stays stationary, which is really strange and uncomfortable. You can turn either wheel or seat movement off.

DMG

So no matter what position my seat is in it won't move on entry/exit. Going to take it in but my dealer/service center almost never as loaners available. What a pain.

bad habit

Very odd indeed. I am 6'4 hopefully I won't be putting the seat too far back... let's see how it goes

Ninja_Ryan

Did you make sure this feature is on? Mine was turned off, until I read these post and now have it turned on In the vehicle settings. It’s working as it should now. Also make sure you have your seat programmed at least that may help as well.

DMG

Yes, the feature is definitely on and used to work. Like yours it wasn't on by default until I turned it on but now just doesn't work. It's a bummer when things go glitchy.

virgo99

For the life of me i cannot figure out where the setting is for easy entry/exit. I have 450 with 3 memory settings for front seats. I checked in vehicle settings , comfort, system everywhere but dont see any option for easy entry / exit. The online manual isn't much helpful either in terms of telling me where to go to turn it on or off.
Can someone guide me through the exact screen navigation or has a picture?

Ninja_Ryan

Go to Settings -> Vehicle -> then Seat Positioning

virgo99

Thanks so much Ryan. Will try it out today.

Thx
Amit

tinman831

So just recently I’ve lost the ability to have the seat move backwards with the easy entry/exit feature. If I have the seat in my preferred position, the steering wheel goes up but the seat does not move backwards. If the seat is in the position that is recommended by the assistant (which is slightly back and lower than where I like it) it will move backwards like it should. Anyone have any suggestions?

sibs1

Honestly, i just think the way the system works is counter-intuitive.

In my previous Infiniti and Lexus sedans, easy exit was simple - steering wheel up and in and seat slide all the way back.

I've had my GLE in the shop to fix the control module for the seat (apparently it required a firmware update?) and still all it does is steering wheel up and seatback tilt forward (which is uncomfortable). The actual seat does not move forward or backward on the track.

Seems really odd and illogical - like the system is trying to force you to get up and out. I've shut it off for now.6.4.1

tinman831

The system seems to work well as long as it’s working. Wheel goes up, seat goes back. The GLE works the same way as my Lexus RX. The issue is that it doesn’t seem to be working as intended right now.

Philamg

I bet the backrest on your Lexus didn't tilt forward once the seat moved back.

Philamg

Have you checked the setting, you can have it set so the steering wheel moves up but the seat stays where it is.

bad habit

It's all messed up, hope they fix it with a software update

Philamg

Mine was fixed with software update in July.

mikefili

Same problem with my 2020 GLE350. No one at the dealership can figure out why it is doing that. When I have the feature activated instead of the seat moving back as it does in all my prior MB cars it slides forward and tilts the seat up and towards the wheel, the exact opposite of what It should do. The other day there was 4 salesmen in my car all trying to figure it out. The concierge guy who is suppose to be the teaching expert actually got trapped between the seat and the wheel said he has no idea why it is working the opposite of the way it should and has given up.
Many other tech things do not function correctly, guess they were premature is releasing and should have waited another year

mikefili

If you really want to be entertained try the self parking feature,😮

Philamg

I had exactly the same happen, took it into dealers in July , software update - fixed.

mikefili

Thank you I will make an appointment to bring it in for the software update hopefully that will do it

Philamg

Should sort it, when I told dealer what was happening they thought I was mad, the service manager didn't know about backrest moving forward and he is clued up on mercs..

KJ

On my car, the steering wheel moves up and the seat moves backwards, but the backrest moves forwards.

I think it does that on purpose to help you get out of your seat.

Philamg

Yours is working correctly as per handbook, it isn't to help you out of seat but is to give rear passengers more room when seat moves back.

GregW / Oregon

I don't need that kind of help - feels weird. I turned the seat movement off.

tiri

Same for me. I only have the steering wheel move.