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Old May 7, 2020 | 11:44 AM
  #1  
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GLE53
Panel gap

Hello all,

do you have this gap at the driver door?


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Old May 7, 2020 | 12:22 PM
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Yes, I had the same. Was able to push the top part down so that located / locked into the bottom part after pulling the rubber strip away from the metal to open up some space.

Just poor assembly, rather than an actual fault.
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Old May 7, 2020 | 12:26 PM
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yeah, but unfortunately my car is full of "poor" assemblies....so much for "the best or nothing"
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Old May 7, 2020 | 12:40 PM
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Originally Posted by jurijvi
yeah, but unfortunately my car is full of "poor" assemblies....so much for "the best or nothing"
Likewise. Slowly and surely, either I have fixed the assembly defects, or I've had the dealership do it. I've had lots of Mercedes cars, and this one has the most disappointing build quality of them all. Over 16 faults in 12 months.

Thankfully nothing that software updates, a bit of work with a toolkit, and a few recalls hasn't fixed, but still... not as good as it should have been.
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Old May 7, 2020 | 02:02 PM
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Originally Posted by jurijvi
yeah, but unfortunately my car is full of "poor" assemblies....so much for "the best or nothing"
Such as?
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Old May 7, 2020 | 07:33 PM
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Assembly quality

Originally Posted by jurijvi
Hello all,

do you have this gap at the driver door?
Yes, I have it at the edge piece, Since the overall top & bottom panels fit tightly, I have to think it's purposeful. Your top & bottom do, however, seem to be misaligned fore-aft.

Overall I think the assembly quality on mine is very good, as good or better than any of the other 3 MLs I've had.
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Old May 8, 2020 | 11:20 AM
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I have the same gap. I agree with Greg that it appears designed that way. not elegant, but sufficiently hidden from view to not even be an issue for me whatsoever.
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Old May 8, 2020 | 12:41 PM
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Just poor assembly, rather than an actual fault ? same thing surely ? Have you really had 16 faults in 12 months ? I know you like to cut the humans a bit of slack but......
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Old May 8, 2020 | 01:13 PM
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Originally Posted by JimmyW
Just poor assembly, rather than an actual fault ? same thing surely ? Have you really had 16 faults in 12 months ? I know you like to cut the humans a bit of slack but......
Yes, really that many. But.. human assembled, and whoever built it didn't intend to do a poor job, so I do indeed cut some slack.

However.. my experience will influence my decision to buy another MB when the time comes, and based on this car, I probably won't buy a launch year model again.
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Old May 8, 2020 | 01:38 PM
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They didn't intend to do a bad job ? They are working for a prestige car manufacturer who should have quality control in place to make sure they do a good job every time.
There is no excuse, they need to tighten up quality control if they are getting faults on assembly. Identify the faults in the production process and rectify them.
You can't give everybody a group hug all the time.



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Old May 8, 2020 | 01:57 PM
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Originally Posted by JimmyW
They didn't intend to do a bad job ? They are working for a prestige car manufacturer who should have quality control in place to make sure they do a good job every time.
There is no excuse, they need to tighten up quality control if they are getting faults on assembly. Identify the faults in the production process and rectify them.
You can't give everybody a group hug all the time.
I'm sure they are (and have been) ironing out the production build problems, and cars built in 2021 will be flawless (or at least, a lot better assembled).

But it was my choice to buy a very complex car in its launch year. Yes, they could have done a better job on QA, and I'm disappointed they didn't, but rather than get upset about it, my decision is to fix it up, learn from it, and not buy a launch year model again.

I respect that your approach may be different, but I don't want to pump up my blood pressure on a car that I will own for at most 5 years.
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Old May 8, 2020 | 06:07 PM
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Assembly quality

Originally Posted by Wiggis
I'm sure they are (and have been) ironing out the production build problems, and cars built in 2021 will be flawless (or at least, a lot better assembled).

But it was my choice to buy a very complex car in its launch year. Yes, they could have done a better job on QA, and I'm disappointed they didn't, but rather than get upset about it, my decision is to fix it up, learn from it, and not buy a launch year model again.

I respect that your approach may be different, but I don't want to pump up my blood pressure on a car that I will own for at most 5 years.
I have always bought one of the first of each generation since my '98 (received in '97). Yes, there have been issues, but always well taken care of. This launch as we all know was really messed up, the worst of the four I've been a part of. That would not keep me from ordering first year again. And, as I said, my 4/19 build seems really well put together. Only issues have been software related, which I'm afraid will become the new quality control issue going forward.
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Old May 8, 2020 | 06:39 PM
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Originally Posted by GregW / Oregon
I have always bought one of the first of each generation since my '98 (received in '97). Yes, there have been issues, but always well taken care of. This launch as we all know was really messed up, the worst of the four I've been a part of. That would not keep me from ordering first year again. And, as I said, my 4/19 build seems really well put together. Only issues have been software related, which I'm afraid will become the new quality control issue going forward.
Largely I agree. I just don’t have time to be taking the car to the dealers every couple of months. I’m very forgiving of problems, apart from when caused by wilful negligence (e.g. the broken OBD socket that can only have been caused by an absolute moron yanking on a plug with huge force, instead of disconnecting properly...), but next time round, I’ll buy new release + 1 year to avoid early teething problems, Compared to my prior MB’s, this one has had too many issues, and has not met initial expectations. Not worth taking my BP over 120/80 for though 👍😎 I still think the car is great now the problems have been addressed, and the first facelift model will be the one to buy 😂😎
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