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Convenience opening not working

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Old Jun 23, 2020 | 10:55 AM
  #1  
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Convenience opening not working

As the weather has finally warmed up, I'm finding that the convenience opening feature (press and hold unlock on the key fob to open windows and sunroof) is not working. Has anyone else run into this? I hate to have to take it into the dealership if it's something simple that I'm overlooking. The manual doesn't indicate that I'm missing any steps.
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Old Jun 23, 2020 | 11:11 AM
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Works for me. I unlock the car, then press and hold the unlock button; windows start dropping in a few seconds.
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Old Jun 23, 2020 | 11:11 AM
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it’s infrared for the quick open / close command so you have to orient the key close enough to the driver door handle
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Old Jun 23, 2020 | 11:19 AM
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Originally Posted by dthzo
it’s infrared for the quick open / close command so you have to orient the key close enough to the driver door handle
That could be the issue. I was trying to do it from a fair distance away. I'll have to try doing it a little closer.
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Old Jun 23, 2020 | 12:44 PM
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I thought mine wasn't working, but then I realised that the first thing it does is to open the sunroof blind, and since this takes forever I was giving up on the whole "episode" before it made it as far as the windows. Just be patient ... it probably does work.
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Old Jun 23, 2020 | 05:51 PM
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Originally Posted by dthzo
it’s infrared for the quick open / close command so you have to orient the key close enough to the driver door handle
I can open mine from inside the house, it doesn't have to be close to any door handle.
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Old Jun 23, 2020 | 08:37 PM
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Originally Posted by Philamg
I can open mine from inside the house, it doesn't have to be close to any door handle.
That's where I was trying to do it from.
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Old Jun 23, 2020 | 08:38 PM
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Originally Posted by Spitfire63
I thought mine wasn't working, but then I realised that the first thing it does is to open the sunroof blind, and since this takes forever I was giving up on the whole "episode" before it made it as far as the windows. Just be patient ... it probably does work.
I almost never close the sunblind, though I probably should when parked.
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Old Jun 25, 2020 | 04:24 PM
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I find I have to be within a few meters of the car for it to work.
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Old Jun 25, 2020 | 06:24 PM
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this is normal for infrared. you must be in direct view of the sensor in the driver's handle
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Old Jun 26, 2020 | 06:40 AM
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Originally Posted by dthzo
this is normal for infrared. you must be in direct view of the sensor in the driver's handle
Sitting in my living room with 2 walls between me and the car and it is opening and closing the doors.
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Old Jun 26, 2020 | 08:39 AM
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Originally Posted by dthzo
this is normal for infrared. you must be in direct view of the sensor in the driver's handle
Don't our remotes communicate with the car via RF rather than IR?
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Old Jun 26, 2020 | 08:54 AM
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These remotes us UHF radio not IR
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Old Jun 26, 2020 | 01:12 PM
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I have to be within a few a few metres of the car to open/close the windows with the key fob.
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Old Jun 26, 2020 | 05:27 PM
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Had a chance to test it and it doesn't work until I'm within two or three steps of the vehicle. Not ideal since they aren't really even down by the time I reach for the door handle.
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Old Jun 26, 2020 | 10:21 PM
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Is it possible that there is no allocated radio spectrum in the UK for this feature?
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Old Jun 27, 2020 | 04:11 AM
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I am in UK and works well from a distance on mine.
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Old Jun 27, 2020 | 04:28 AM
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Originally Posted by Philamg
I am in UK and works well from a distance on mine.
Just to confirm, you are talking about opening and closing the windows/roof from a distance and not just unlocking the doors?
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Old Jun 27, 2020 | 07:10 AM
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Originally Posted by Cbc200
Just to confirm, you are talking about opening and closing the windows/roof from a distance and not just unlocking the doors?
Opening closing windows/roof works from about 10 metres even with wall in between, car opens / locks at 50 metres+
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Old Jun 27, 2020 | 10:18 AM
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But what he failed to mention is that he is also pushing the key up to his chin while wearing a tin foil hat. JK.
I’ve always had to be very close for this to work on any of my MBs.
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Old Sep 19, 2021 | 01:28 PM
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Originally Posted by Spitfire63
I thought mine wasn't working, but then I realised that the first thing it does is to open the sunroof blind, and since this takes forever I was giving up on the whole "episode" before it made it as far as the windows. Just be patient ... it probably does work.
Had this same issue, curious if there is anyone else other than Spitfire63 and me experiencing this. Basically I have to first hold the unlock button till the sunblind opens completely then when it stops, let go of the unlock button then hold the unlock button again for the windows and the sunroof to finally open. Anyway around this, other than keeping the sunblind open when parked in the sun?

As for the proximity issue, I have no such issue using this feature while pointing out from inside the house to the rear of the car in my garage.

I also always thought the proximity requirement is a safety feature (theft protection for example) but as long as I am within meters from the car it works for me (the sun blind still has to be opened though) so I am confused why is it like that.
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Old Sep 19, 2021 | 06:45 PM
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Definitely finicky... pointing at driver's door is a must to work. And you need to be reasonably close... 10 meters feels adequate.
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