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Early service?

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Old Nov 12, 2020 | 07:37 PM
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Early service?

My GLE 450 is calling for Service B at 14,000 mi. (18 months); just had Service A @ 10,500. I know it has condition based service, but does that seem a little early? Others' experience?
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Old Nov 12, 2020 | 08:08 PM
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Originally Posted by GregW / Oregon
My GLE 450 is calling for Service B at 14,000 mi. (18 months); just had Service A @ 10,500. I know it has condition based service, but does that seem a little early? Others' experience?
I would follow the recommendation in the manual which depends on time, mileage, and assumes normal use. As long as synthetic oil is used, every 10K has always worked for me. You think there is an oil condition sensor that triggers the prompt for service?
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Old Nov 12, 2020 | 08:15 PM
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That doesn’t make much sense to me. Even if you were towing all 3500 miles that seems unreasonable. Logic would indicate that city miles, high speeds and towing might reduce the normal service interval...maybe someone knows the formula. You might check the oil level if you haven’t done that. Since it’s electronic it might trigger Service if it reads low??? I had over 5000 miles on mine after Service A with no warning and had about 1500 miles towing & most of the rest city driving.
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Old Nov 12, 2020 | 08:56 PM
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My guess is dealer changed the “time” interval on you. How many days since your last service? Do you have a compatible obdii scanner to check? You use to be able to check in the service data
haven’t looked in ours.

Last edited by Henry Stark; Nov 13, 2020 at 12:00 AM.
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Old Nov 12, 2020 | 09:56 PM
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Early service?

Originally Posted by paulmj1
I would follow the recommendation in the manual which depends on time, mileage, and assumes normal use. As long as synthetic oil is used, every 10K has always worked for me. You think there is an oil condition sensor that triggers the prompt for service?
Sounds like it is assessing your driving conditions, not the oil condition. We have done a lot of urban-suburban driving lately, but in just 3,500 miles to be due for service again?

Originally Posted by Henry Stark
My guess is dealer changed the “time” interval on you. How many days since your last service? Do you have a compatible obdii scanner to check? You use to be able to check in the service settings https://www.youtube.com/watch?v=IovUGmu43AM haven’t looked in ours.
7 1/2 months & 3,500 miles since last service. Do not have scanner.
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Old Nov 12, 2020 | 10:03 PM
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If the recommendation for an early service appears, presumably is just looking for an oil change for some reason. What else could it be? Why not just go down to your local Jiffy Lube, change the oil, and hold off on the expensive Mercedes A or B service until the 10K interval turns up?
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Old Nov 13, 2020 | 07:59 AM
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My vehicle is 17 months old and has 9100 miles on it. About 10 days ago the display said I was due for my B maintenance on two separate occasions at start. Then it stopped. I went into ASSYST PLUS and it said all was still ok. (I forget what it actually says but the B maintenance was not due). Another software glitch???
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Old Nov 13, 2020 | 08:08 AM
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Originally Posted by paulmj1
If the recommendation for an early service appears, presumably is just looking for an oil change for some reason. What else could it be? Why not just go down to your local Jiffy Lube, change the oil, and hold off on the expensive Mercedes A or B service until the 10K interval turns up?
Unless there has been a recent change the message will not go away until reset by a Mercedes tech. I’m not sure I would trust a Jiffy Lube with the oil change. I had my A service come on early and asked the dealer to reset it before my appointment 3 weeks out...found it irritating to constantly have to click it off.
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Old Nov 13, 2020 | 08:11 AM
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Originally Posted by Ron.s
Unless there has been a recent change the message will not go away until reset by a Mercedes tech.
Mine did. Came up twice on starting vehicle. Hasn't come up since.
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Old Nov 22, 2020 | 07:35 PM
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Did you ever resolve this issue?
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Old Nov 22, 2020 | 07:43 PM
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Originally Posted by Henry Stark
Did you ever resolve this issue?
Message went away. According to the app next service is at the 2 year point.
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Old Dec 12, 2020 | 11:19 AM
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Guys, what happens if I delay my first Service A and it goes past 12 months? Does this affect anything on my records or warranty other than getting constant reminders? COVID is getting pretty serious over here and I don't want to take the risk of going to dealer and taking a loaner, etc. I don't have a lease on the vehicle.
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Old Dec 12, 2020 | 01:04 PM
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Maintenance schedule

Originally Posted by Virginbenz
Guys, what happens if I delay my first Service A and it goes past 12 months? Does this affect anything on my records or warranty other than getting constant reminders? COVID is getting pretty serious over here and I don't want to take the risk of going to dealer and taking a loaner, etc. I don't have a lease on the vehicle.
A couple hundred miles or couple months would not be an issue, or even more than that. I assume you're putting fewer miles on than normal. Add your location to your profile.
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