Automatic video recording with the built-in dashcam option of 2021 GLE - Page 2

May 19, 2021 | 11:35 AM

#26

Ron.s

MBWorld Fanatic!

Joined: May 2018

Posts: 3,391

Likes: 1,040

From: Boise

2024 GMC Canyon Denali..... 2018 Audi SQ5

Quote:

Originally Posted by MercOne1

My dealer just emailed me, "No, GLE53W4 does not offer 21U option."

What can I share with him to see if he can add the option even though he isn't seeing it?

It requires the Camera available with option DA2-Driver Assistance. Then 21U should be available unless they ran out of a part like the different USB setup.

May 19, 2021 | 12:51 PM

#27

MercOne1

Senior Member

Joined: May 2019

Posts: 283

Likes: 108

2020 GLC43 | 2020 GLE350 | 2014 E350 (sold)

Quote:

Originally Posted by Ron.s

It requires the Camera available with option DA2-Driver Assistance. Then 21U should be available unless they ran out of a part like the different USB setup.

You have it in your GLE53?

My dealer says it's available on the GLE350,450 and the 580 but not on the GLE53W4.

May 19, 2021 | 03:20 PM

#28

Ron.s

MBWorld Fanatic!

Joined: May 2018

Posts: 3,391

Likes: 1,040

From: Boise

2024 GMC Canyon Denali..... 2018 Audi SQ5

It wasn't available until after my order locked. I checked to see if it could be added later only to find the wiring is different. It was an option for the GLE 53 in Oct 2020, my SA pulled it up on Netstar.

May 21, 2021 | 11:32 AM

#29

kvelez

Member

Joined: Apr 2021

Posts: 218

Likes: 85

From: Florida

2021 GLE 450

To GLEowner,
I posted a summary of the 21U DashCam issue on post #9 of 2021 E450 Dash Cam - Automatic Recording ? - MBWorld.org Forums
I am asking for help from other owners contacting Mercedes-Benz.

Last edited by kvelez; May 21, 2021 at 11:40 AM.

May 21, 2021 | 11:43 AM

#30

Ron.s

MBWorld Fanatic!

Joined: May 2018

Posts: 3,391

Likes: 1,040

From: Boise

2024 GMC Canyon Denali..... 2018 Audi SQ5

OP is being told that 21U is not an available option on the GLE 53. September or October 2020 it came up as available but that doesn’t mean it actually was. There were questions about other options like the heated steering wheel so the Dealer NetStar system might have been incorrect. Mercedes has had trouble getting all the order pieces correct and up to date as new models are introduced. Options are different by Country and component availability could lead to some mistakes that get sorted out at the factory.

Nov 24, 2021 | 07:32 AM

#31

DAZMAC

Newbie

Joined: Jan 2017

Posts: 2

Likes: 0

2010 ML350 SPORT 4MATIC

Response from Mercedes’ me connect

Good Morning, I have also been trying to work out why this feature isn’t showing as an option, so contacted Mercedes me connect to find out. They have advised that a software update is required here in the UK to enable the feature if you don’t have it already. My local dealership has confirmed this and it will have to go in for the update. Once installed I am told it is an available option and can be purchased through Mercedes’ me. This may be vehicle specific for the GLE and mine is a 2021 model and has all the hardware required, but the update is called the Fresh-up 3 Software update. I hope this helps, we will wait and see if it works!

Nov 26, 2021 | 01:30 PM

#32

KrustyKustom

Senior Member

Joined: Jan 2013

Posts: 421

Likes: 57

2021 V167

Can be purchased?

I have a 2021 model with the Augmented Reality feature on the navigation, and on my Mercedes Me app is has a feature where you can purchase the Cam option....its grayed out my dealer said as they do not have a payment mechanism yet. Coming soon.

Jul 27, 2023 | 03:36 AM

#33

ch061441

Newbie

Joined: Jul 2023

Posts: 7

Likes: 1

GLE 450

Solution found

I could activate my Dash Cam yesterday, but still have a question, do I need to start recording every time I start driving?
sorry, now I saw that this question was already asked, and I have already the answer !

Thx.

Last edited by ch061441; Jul 27, 2023 at 03:51 AM. Reason: found solution