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Hey Mercedes freezes when asking for “pink”

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Old Jun 12, 2022 | 11:55 AM
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Hey Mercedes freezes when asking for “pink”

I cannot be the only one with this problem!

If i ask Hey Mercedes Change Color to PINK, the system freezes and takes about 20 seconds to wake up. It understands every other color though.

It’s annoying as this is the only color my daughter asks for, and Hey Mercedes doesn’t understand it!!
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Old Jun 12, 2022 | 12:51 PM
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This place is a joke.
Try: "Hey Mercedes send a tow truck"
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Old Jun 12, 2022 | 01:55 PM
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Originally Posted by Kadimaher
I cannot be the only one with this problem!

If i ask Hey Mercedes Change Color to PINK, the system freezes and takes about 20 seconds to wake up. It understands every other color though.

It’s annoying as this is the only color my daughter asks for, and Hey Mercedes doesn’t understand it!!
Try "rosa," pink in German and Spanish.
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Old Jun 13, 2022 | 12:04 AM
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I don't even bother using Hey Mercedes..It's a disaster.
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Old Jun 13, 2022 | 12:06 AM
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Originally Posted by bkushner
I don't even bother using Hey Mercedes..It's a disaster.
I find it works well for many things, including calling from your contact list.
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Old Jun 13, 2022 | 01:51 AM
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Originally Posted by bkushner
I don't even bother using Hey Mercedes..It's a disaster.
works pretty well for us.
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Old Jun 13, 2022 | 01:54 AM
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Originally Posted by Aggie57
works pretty well for us.
Can you try asking her to change color to pink and let us know please
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Old Jun 13, 2022 | 12:14 PM
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Originally Posted by Kadimaher
Can you try asking her to change color to pink and let us know please
Pink is "light red." I don't think it knows "light blue" or "light green, either. That's probably why they display the color palette for you to choose your exact color, even if it doesn't have a name! (Notice how many "pinks" there are on that palette.)
Or maybe you could ask to "add 5 drops white and 3 drops red" and see if it gets the desired pink.
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Old Jun 13, 2022 | 12:30 PM
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Originally Posted by Kadimaher
Can you try asking her to change color to pink and let us know please
When I tried it it turned on the reading lights!
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Old Jun 13, 2022 | 01:23 PM
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Originally Posted by mikapen
Pink is "light red." I don't think it knows "light blue" or "light green, either. That's probably why they display the color palette for you to choose your exact color, even if it doesn't have a name! (Notice how many "pinks" there are on that palette.)
Or maybe you could ask to "add 5 drops white and 3 drops red" and see if it gets the desired pink.
it understands purple though. I think it’s just a bug or something they just forgot about. My Daughter has a go at me when i reach for the screen to give her pink. She says YOU MUST TELL HER. Haha
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Old Jun 13, 2022 | 01:25 PM
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Originally Posted by GregW / Oregon
When I tried it it turned on the reading lights!
yeah, even though it is a lady voice, she seems to have something against pink :p It messes with the system. I tried every word possible for pink in many languages as well. No success.
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Old Jun 15, 2022 | 10:47 AM
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Same thing here - Daughter and her friend were in the car and asking for pink and it does not work. We tried Fuchsia as well with no luck either
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Old Jun 15, 2022 | 11:12 AM
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Originally Posted by Pioneer222
Same thing here - Daughter and her friend were in the car and asking for pink and it does not work. We tried Fuchsia as well with no luck either
Glad I’m not the only one. But really mercedes? No one tested common colors on the system?
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Old Jun 15, 2022 | 03:24 PM
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Originally Posted by Kadimaher
Glad I’m not the only one. But really mercedes? No one tested common colors on the system?
There are probably a few thousand color descriptions that even Sherwin Williams wouldn't understand. They will send you to their color displays, just like Mercedes! (menu)

Impress your daughter and just set the color to her desired shade of red.
And tell her that, as her tastes change, so can her chosen color! (My Hero!!)

In any case, MBUX is far superior to previous Command's ability to hear my word "YES" every time it asked "do you want to ... cancel navigation?" Frustrating, but my patience has been rewarded with the 167's ability to understand my pronunciation of "Yes."

Last edited by mikapen; Jun 15, 2022 at 03:28 PM. Reason: "YES"
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Old Jun 15, 2022 | 03:33 PM
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Originally Posted by mikapen
There are probably a few thousand color descriptions that even Sherwin Williams wouldn't understand. They will send you to their color displays, just like Mercedes! (menu)

Impress your daughter and just set the color to her desired shade of red.
And tell her that, as her tastes change, so can her chosen color! (My Hero!!)

In any case, MBUX is far superior to previous Command's ability to hear my word "YES" every time it asked "do you want to ... cancel navigation?" Frustrating, but my patience has been rewarded with the 167's ability to understand my pronunciation of "Yes."
now i pretend i am saying it hut actually doing it manually in the screen… must be exact shade of PINK haha
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Old Jun 15, 2022 | 04:32 PM
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LOL, I'll try and report back!
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Old Jun 15, 2022 | 07:21 PM
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This place is a joke.
Be careful what you ask for. Your GLE might start playing some REALLY bad music.


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