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Mercedes me connect services renewal

Old Jun 20, 2022 | 07:30 PM
  #26  
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Originally Posted by Vyper340vb
Do not like the world of monthly charge models. It needs to change…
It’s not going away. Even Sirius Xm switched from an annual charge to monthly.
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Old Jun 21, 2022 | 11:33 PM
  #27  
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Originally Posted by Vyper340vb
Do not like the world of monthly charge models. It needs to change…
Unfortunately, Subscription Services are more lucrative for the provider. It's the wave of the future and I guess I need to change, even though I really dislike it.
You can't buy Microsoft Office, you have to subscribe. YouTube has commercials, unless you subscribe. You can't go far in your Tesla, unless you subscribe.
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Old Jun 21, 2022 | 11:34 PM
  #28  
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Originally Posted by Vyper340vb
Do not like the world of monthly charge models. It needs to change…
Mercedes services are currently offered as yearly subscriptions.
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Old Jun 23, 2022 | 04:34 PM
  #29  
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Originally Posted by mikapen
Unfortunately, Subscription Services are more lucrative for the provider. It's the wave of the future and I guess I need to change, even though I really dislike it.
You can't buy Microsoft Office, you have to subscribe. YouTube has commercials, unless you subscribe. You can't go far in your Tesla, unless you subscribe.
You can go to Sams website and buy Office. No subscription needed. There is that option. There are other options available. Citizen Goods is another option.
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Old Jun 23, 2022 | 11:58 PM
  #30  
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Oh, that's right. There was a lot of backlash and pirating, so MSFT reissued full Office in '19, and a limited version last year.
However, immediate updates are still only with a subscription.
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Old Jun 24, 2022 | 01:17 PM
  #31  
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Originally Posted by mikapen
Oh, that's right. There was a lot of backlash and pirating, so MSFT reissued full Office in '19, and a limited version last year.
However, immediate updates are still only with a subscription.
A little off topic. I have Microsoft office professional plus 2021. Full suite. No subscription.


FYI
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Old Jun 24, 2022 | 08:54 PM
  #32  
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Unless you want updates, then a subscription is needed. Wash, rinse, ...... Subscription.
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Old Jun 24, 2022 | 10:09 PM
  #33  
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Originally Posted by mikapen
Unless you want updates, then a subscription is needed. Wash, rinse, ...... Subscription.
You’ll notice it says Updates are downloaded and installed. There has been no mention of a subscription.
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Old Jun 24, 2022 | 11:35 PM
  #34  
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Ok you win. There is no MSFT subscription. I'll tell my friends and ask for a refund. Important stuff.
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Old Jun 25, 2022 | 05:03 PM
  #35  
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Originally Posted by mikapen
Ok you win. There is no MSFT subscription. I'll tell my friends and ask for a refund. Important stuff.
There are two different product lines for Microsoft Office. One is Office XXXX (year). This is a one time purchase, and include updates for the same version. There is another product line call Office 365. That one is subscription based, and contains all future version update as long as your subscription is active.
You can see here for more information.
https://www.microsoft.com/en-us/micr...products?tab=1

Now back to topic, I wish Mercedes can offer a "bundled" price with some discount. It would be nice if people want to purchase multiple (or all) and Mercedes can offer some kind of discount for the bundled subscription.
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Old Jun 25, 2022 | 07:21 PM
  #36  
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Originally Posted by zengshengliu
There are two different product lines for Microsoft Office. One is Office XXXX (year). This is a one time purchase, and include updates for the same version. There is another product line call Office 365. That one is subscription based, and contains all future version update as long as your subscription is active.
You can see here for more information.
https://www.microsoft.com/en-us/micr...products?tab=1

Now back to topic, I wish Mercedes can offer a "bundled" price with some discount. It would be nice if people want to purchase multiple (or all) and Mercedes can offer some kind of discount for the bundled subscription.
I agree. Even Tesla has a yearly bundle subscription for their Premium Connectivity. $100 a year or $10 a month.
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Old Jun 29, 2022 | 03:36 AM
  #37  
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Got the same email today for my 03/19 GLE. Wasn’t too surprised given a few of these services have an expiration date.

I’m most likely going to purchase the Remote Lock/Unlock and Remote Start features. These have become more reliable.

I’m interested in the dashcam addon too.
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Old Jun 29, 2022 | 08:36 AM
  #38  
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I'm ok with subscriptions where you receive an actual product in real time like XM or Netflix. But using map updates as an example, I see no promise to actually update the maps. I'm not paying a yearly or monthly fee to get something that they may or may not provide.
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Old Jun 29, 2022 | 08:49 AM
  #39  
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Originally Posted by Lucky 777
I'm ok with subscriptions where you receive an actual product in real time like XM or Netflix. But using map updates as an example, I see no promise to actually update the maps. I'm not paying a yearly or monthly fee to get something that they may or may not provide.
Map updates are provided regularly. There are at least two updates per year. Sometimes more. The trial period is there to decide if you wanna renew the map updates.
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Old Apr 4, 2023 | 10:59 AM
  #40  
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Anyone renew lately?

Repeated on another thread Mercedes Me Connect - Subscription charges
My renewal is up and Canadians are not being offered the "A La Carte" list of services any more. Must pay for all or get nothing. Is it the same in the US now too?
$250 per year. My remote start is a feature that was included when I purchased the GLS and now I have to pay $250/year to keep it and other features that were listed as standard equipment. How is that right? I understand if that was something we were made aware of when we purchased the vehicle but that is not the case here. I was grudgingly going to pay for a few features as the cost was not worth the fight but now this is not worth the cost to me.
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Old Apr 4, 2023 | 11:35 AM
  #41  
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Originally Posted by marchgroupinc
Repeated on another thread Mercedes Me Connect - Subscription charges
My renewal is up and Canadians are not being offered the "A La Carte" list of services any more. Must pay for all or get nothing. Is it the same in the US now too?
$250 per year. My remote start is a feature that was included when I purchased the GLS and now I have to pay $250/year to keep it and other features that were listed as standard equipment. How is that right? I understand if that was something we were made aware of when we purchased the vehicle but that is not the case here. I was grudgingly going to pay for a few features as the cost was not worth the fight but now this is not worth the cost to me.
It's still ala carte in the US, AFAIK. I just renewed selected ones a couple months ago.
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Old Apr 4, 2023 | 02:59 PM
  #42  
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Originally Posted by marchgroupinc
Repeated on another thread Mercedes Me Connect - Subscription charges
My renewal is up and Canadians are not being offered the "A La Carte" list of services any more. Must pay for all or get nothing. Is it the same in the US now too?
$250 per year. My remote start is a feature that was included when I purchased the GLS and now I have to pay $250/year to keep it and other features that were listed as standard equipment. How is that right? I understand if that was something we were made aware of when we purchased the vehicle but that is not the case here. I was grudgingly going to pay for a few features as the cost was not worth the fight but now this is not worth the cost to me.
I think the subscriptions were all listed as subscriptions on the sticker. There will be services I may continue.
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Old Apr 4, 2023 | 03:08 PM
  #43  
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Originally Posted by Elvisfan0108
I think the subscriptions were all listed as subscriptions on the sticker. There will be services I may continue.
On my order and documentation from Mercedes Canada states as "Standard Factory Options ..... 09U Vehicle Montoring.... 26U Remote Engine Start ..12U Concierge Trial) Remote Unlock etc. so if the intent was to provide a free trial of an option like Vehicle Monitoring or Remote Start it should have specified like it did with the Concierge trial as a trial or subscription. It only became a subscription later. I did not get the "Sticker" so I can't say what that had on it.
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Old Apr 4, 2023 | 03:12 PM
  #44  
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Originally Posted by marchgroupinc
On my order and documentation from Mercedes Canada states as "Standard Factory Options ..... 09U Vehicle Montoring.... 26U Remote Engine Start ..12U Concierge Trial) Remote Unlock etc. so if the intent was to provide a free trial of an option like Vehicle Monitoring or Remote Start it should have specified like it did with the Concierge trial as a trial or subscription. It only became a subscription later. I did not get the "Sticker" so I can't say what that had on it.
when I get my car back, I’ll check. It’s being detailed right now.
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Old Apr 4, 2023 | 04:21 PM
  #45  
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Originally Posted by Elvisfan0108
when I get my car back, I’ll check. It’s being detailed right now.
On my sticker it states Mercedes me connect with trial period. Subscription required after. It’s listed as one item.
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Old Apr 16, 2023 | 06:28 PM
  #46  
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Another Canadian who is pretty annoyed the new Mercedes Me renewal is an all or nothing $250 /year. I was really impressed last April when it was a la carte, so could get the option for the remote monitoring and door locking and not pay for the remote start I rarely used or nav updates I also rarely use.
This may backfire on them when I choose the $0 option.
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Old Oct 16, 2023 | 10:11 PM
  #47  
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Originally Posted by Silverbird
Another Canadian who is pretty annoyed the new Mercedes Me renewal is an all or nothing $250 /year. I was really impressed last April when it was a la carte, so could get the option for the remote monitoring and door locking and not pay for the remote start I rarely used or nav updates I also rarely use.
This may backfire on them when I choose the $0 option.
I chose the $0 option as well I ordered same a la carte as you last year and barely used them, nice to have but not nice enough for $250

nice surprise this year to see they are greedy forcing crap like valet mode and their ****ty gps, Apple car play is way better
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Old Oct 17, 2023 | 07:01 AM
  #48  
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Small update, I haven't renewed the Connect Services... on Thursday I received a "limited time offer until October 31" to save 10% if I renew. so $225 instead of $250.

Still no deal.

I'm curious if the renewal rates have been less than they planned as more and more of the Connected equipped cars in Canada are falling outside the free trial
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Old Oct 17, 2023 | 07:16 AM
  #49  
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Originally Posted by Silverbird
Small update, I haven't renewed the Connect Services... on Thursday I received a "limited time offer until October 31" to save 10% if I renew. so $225 instead of $250.

Still no deal.

I'm curious if the renewal rates have been less than they planned as more and more of the Connected equipped cars in Canada are falling outside the free trial
when is your expiry date?

mine is end of the month and I also got this super secret exclusive deal. I really don’t think I am going to renew, it is literally just to expensive and I only use the remote lock/unlock and engine start when it’s an emergency. 95% of the time my car is parked in my garage so I don’t use remote start and I only lock/unlock the doors if I forget my key at my desk when working which is pretty rare and would rather spend another 5 minutes walking back to my desk than spend $250 for a “sometimes” situation.

i don’t use anything else as I use CarPlay for everything.
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Old Oct 17, 2023 | 07:24 AM
  #50  
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Originally Posted by th1ef
when is your expiry date?

mine is end of the month and I also got this super secret exclusive deal. I really don’t think I am going to renew, it is literally just to expensive and I only use the remote lock/unlock and engine start when it’s an emergency. 95% of the time my car is parked in my garage so I don’t use remote start and I only lock/unlock the doors if I forget my key at my desk when working which is pretty rare and would rather spend another 5 minutes walking back to my desk than spend $250 for a “sometimes” situation.

i don’t use anything else as I use CarPlay for everything.
My 3 year trial ended in April '22, I did a 1 year a la carte renewal, which expired April '23.

Interestingly, The phone app will still let me know the vehicle status (sunroof open, door unlocked, low battery, low tire, etc) but the only difference is now there isn't a slider to initiate a remote lock, I have to go to the car the old fashioned way... I can live with that, for as long as it lasts.
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