Mercedes me app not updating?
08-16-2022, 10:35 AM
#1
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Mercedes me app not updating?
My app is not updating. Hasn’t for a couple of months. What do I need to do to get it connected again? Thanks in advance.
08-16-2022, 11:00 AM
#2
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2019 C63CS
Try to logout of the app and then login again. Often this clears whatever it's stuck on. You should also force kill the app and restart it fresh. But if it doesn't, then the issue maybe with the car. There've been a few cases of the HERMES module or something related in the car failing.
Last edited by superswiss; 08-16-2022 at 11:03 AM.
08-16-2022, 11:27 AM
#3
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Thread Starter
Try to logout of the app and then login again. Often this clears whatever it's stuck on. You should also force kill the app and restart it fresh. But if it doesn't, then the issue maybe with the car. There've been a few cases of the HERMES module or something related in the car failing.
funny, though, tried to ‘message’ through the app and when I hit submit it took me to a German error message about the page I was trying to go to was not available. Sigh.
Last edited by tomb73; 08-16-2022 at 11:33 AM.
08-16-2022, 11:39 AM
#4
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08-18-2022, 05:15 PM
#5
After screwing around with Mercedes via email for two months (their "engineers" were "trying things"), they finally had me in to the dealer to replace the Hermes module which fixed the issue.
08-18-2022, 05:47 PM
#6
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'21 AMG53 wDPP & ARC, 19 GLC300 - Former- 10&14 ML BlueTecs, 20 GLE450 E-ABC, 15 Cayenne D, 17 Macan
Was this the first time you contacted the Dealer over this issue? Did they have trouble diagnosing?
08-18-2022, 07:25 PM
#7
