Consumer Reports Ranks MB Dead Last in Reliability (11/15/2022)
Yeah that's more right to say. I've owned quite a few of those that you mentioned. I do recommend them, including the GLE, for variety of reasons. But not GLE for its reliability. My current X5 has been wonderful and trouble free. But I too don't recommend it at a heartbeat because I know once out of warranty, it can be **** too. But not the RX.[/QUOTE]
That is an assumption. On the contrary, I have owned and driven multiple cars from those brands. I browse forums to do further research. Just like I'll be reading a lot on the EQS forum as I plan to get one in the distant future. I read to get different owners perspective but ultimately the decision to buy is majorly on how much I like the car and not on what people say.
I have owned 7 Lexus vehicles and currently still own one that is 19 years old with 230,000 miles and have nearly 50,000 posts on ClubLexus, I would consider myself very well versed in Lexus as a brand. There is no question that on average a Lexus RX is more reliable than a Mercedes GLE. The GLE is a much better vehicle in every other way though. Part of why the RX and other Lexus vehicles are so reliable is they are very simple compared to a Mercedes, BMW, Audi etc.
Last edited by SW20S; Nov 28, 2022 at 11:23 AM.




So I have actually read their report.
Surprise, surprise. The actual text concerning reliability places the GLE near the top of all their Luxury SUVs.
Here's their actual RELIABILITY report, screenshots.
Last edited by mikapen; Nov 28, 2022 at 02:04 PM. Reason: replace bad screenshot
So I have actually read their report.
Surprise, surprise. The actual text concerning reliability places the GLE near the top of all their Luxury SUVs.
Here's their actual RELIABILITY report, screenshots.
I think this echoes what SW205 was saying about increased reliability in 2022. The overall ranking in the OP included many many model years. Can you show what the GLE ratings look like for other years?




I'll try on my year, a 2021. Not today. Raking leaves.
P.S. You can buy a CR subscription a month at a time. $10 + tax.
Just remember it's an "automatically renewable" subscription. When I do this, I immediately cancel after the charge hits my card. That way you can peruse for a month and not get renewed.
Last edited by mikapen; Nov 28, 2022 at 02:16 PM. Reason: P.S.
So I have actually read their report.
Surprise, surprise. The actual text concerning reliability places the GLE near the top of all their Luxury SUVs.
Here's their actual RELIABILITY report, screenshots.
Your selective eye is so funny lol, the difference in the 2022 vs the 2021 and 2020 is right there in the screen shot I posted but you ignore that.
Here it is again
Exactly.




Your selective eye is so funny lol, the difference in the 2022 vs the 2021 and 2020 is right there in the screen shot I posted but you ignore that.
It's what the casual reader takes away. We even have an entire thread based on those Click Bait headlines.
IMO those media outlets are not interested in actual reporting, otherwise they would have shown what I posted above.
I simply posted the most recent, current info from the CR website.
Anybody can do their own reading on the website if they are interested. Ten Bucks and a half hour. Look up whatever car / year you choose, be selective on your own terms.
I recommend it. You'll see how they give ratings to the entire GLE line.
They generally Rave about the GLE, as they have in previous years, but really struggle with the MBUX. They also don't like the running boards.
I'm still trying to figure out how they weight their overall scoring. It looks like Infotainment is about 40% and reliability is about 15-20%.
For all cars.
It is what it is.
The Best of Mercedes & AMG
It's what the casual reader takes away. We even have an entire thread based on those Click Bait headlines.
IMO those media outlets are not interested in actual reporting, otherwise they would have shown what I posted above.
I simply posted the most recent, current info from the CR website.
One year of improved reliability does not erase the previous years low ratings, so of course CR would need to see prolonged improvement before they would change their outlook. Which is why they rate the predicted reliability of the 2023 GLE as Below Average. The 2020 and 2021 were Well Below Average and the 2022 was Above Average. So, a prediction of Below Average makes sense.
The issue is you don't like the data they are reporting about the GLE so you are trying to find some way to create bias or discredit them. Consumer Reports is not "out to get" Mercedes or the GLE lol. They report their data and thats it, CR doesn't get any payment or consideration from carmakers, they don't give a crap about Mercedes any more than any other automaker. If they had given the GLE a good ranking, you'd say they were great.
You also are confusing their road tests and their reliability data. The road tests are excellent, because the vehicle is excellent to drive that's no surprise. Their testing has nothing to do with their reliability data, that comes 100% from their owner surveys. They don't test for reliability.
Their total score for a vehicle takes into account the Road Test score, the Reliability ranking and the Owner Satisfaction ranking.
Thats why the company is named what its named. Its Consumer Reports. As in reports from the Consumer.
Last edited by SW20S; Nov 28, 2022 at 03:51 PM.




The issue is you don't like the data they are reporting about the GLE so you are trying to find some way to create bias or discredit them. Consumer Reports is not "out to get" Mercedes or the GLE lol. They report their data and thats it, CR doesn't get any payment or consideration from carmakers, they don't give a crap about Mercedes any more than any other automaker. If they had given the GLE a good ranking, you'd say they were great.
No, I would not. They are very poor at auto reviews, and they have deteriorated in the past decade IMO.
You also are confusing their road tests and their reliability data. The road tests are excellent, because the vehicle is excellent to drive that's no surprise. Their testing has nothing to do with their reliability data, that comes 100% from their owner surveys. They don't test for reliability.
No, I'm not confusing. They are separate reports. Funny you should mention road tests, because that's where they gave it low scores.
Their total score for a vehicle takes into account the Road Test score, the Reliability ranking and the Owner Satisfaction ranking.
Thats why the company is named what its named. Its Consumer Reports. As in reports from the Consumer.
Historical reliability is separate from their current Consumer ratings for the current model. They are shown separately.
I showed the current results, you showed historical.
I agree that people look for PAST ratings when shopping Used, but I'm talking about all the ruckus their latest SCOOP has caused.
The strange thing is that their ratings, shown separately, put the GLE at or near the top in half their categories. Safety, acceleration, comfort, space, more.
Then look at their "summary" and it doesn't match at all. Unless the highest weighting is for Infotainment and cupholders.
You're right. I don't like their data. For ANY car. I could do the same on one of their Porsche ratings, but this is a Mercedes forum, and this is a CR thread.
Read the entire article - see if you don't see inconsistencies with their attention grabbing antics. They have gotten a LOT of press, eyeballs, clicks and discussion. That seems to be their mission, and it's working.
Where did CR give the GLE a poor road test rating? The CR Road Test I read was quite good, they gave it a 76. Reading their review I agree with pretty much everything they said...they gave the X5 a higher road test score (94) and I agree with pretty much all the comparisons they offered having driven both myself. The GLE is bigger inside and I think it looks better in AMG Sport trim.
I actually find their road test writeups quite good.
I think you just don't like CR...
Where did CR give the GLE a poor road test rating? The CR Road Test I read was quite good, they gave it a 76. Reading their review I agree with pretty much everything they said...they gave the X5 a higher road test score (94) and I agree with pretty much all the comparisons they offered having driven both myself. The GLE is bigger inside and I think it looks better in AMG Sport trim.
I actually find their road test writeups quite good.
I think you just don't like CR...
I also think both the X5 and X7 have slightly better interior materials. Lower doors for instance on the GLE and GLS are hard plastic, where on the X5 and X7 they are fully padded.




I also think both the X5 and X7 have slightly better interior materials. Lower doors for instance on the GLE and GLS are hard plastic, where on the X5 and X7 they are fully padded.
The X5 with runflats felt harsh the last time I drove one…maybe 2 years ago.




The GLE rides better, but to me is floaty. The X5 seems tauter in normal driving, but strangely the GLE handles better - the BMW has a lot of understeer. So much that I stopped to check the tire pressure!
i prefer the interior, seats, interior space and appearance of the GLE, especially after spending some money on options. Personal choice.
I was put off by the handling of both cars, until I drove an AMG 53 with the Dynamic Plus Package.
Drove a '19 Cayenne with PDCC (similar, active) and it just didn't hustle as well. (Only other Active suspension available to drive - no BMW.)
(All three cars driven on the same, very twisty and fun drive that I'm very familiar with. 10 miles each way.)
Those were my impressions in '20 when I was shopping for cars.
Last edited by mikapen; Nov 28, 2022 at 08:28 PM.




The GLE rides better, but to me is floaty. The X5 seems tauter in normal driving, but strangely the GLE handles better - the BMW has a lot of understeer. So much that I stopped to check the tire pressure!
i prefer the interior, seats, interior space and appearance of the GLE, especially after spending some money on options. Personal choice.
I was put off by the handling of both cars, until I drove an AMG 53 with the Dynamic Plus Package.
Drove a '19 Cayenne with PDCC (similar, active) and it just didn't hustle as well. (Only other Active suspension available to drive - no BMW.)
(All three cars driven on the same, very twisty and fun drive that I'm very familiar with. 10 miles each way.)
Those were my impressions in '20 when I was shopping for cars.
You confuse your opinion with fact…car reviewers are more than qualified to write a review of a car. People pay them to do that, nobody pays you for your opinion.
Last edited by SW20S; Nov 29, 2022 at 12:16 AM.




I was responding to your comment in Post #113
“The answer is, it depends. The GLE drives more like a big luxury car, while the X5 is more controlled and firmer. From a handling perspective no doubt the X5 is better, and it tracks flatter down the highway where the GLE floats around. GLS vs X7 same thing, but the MBs are significantly roomier inside”
I should have highlighted your post comments to make my response more clear. IMO, the GLE 450 (with air suspension) does not float around with the proper suspension settings and tire pressure. I can only speak to the 20’s on the 450 but I put well over 20k on ours and at least 4K towing an OHV of 3500+ lbs. I’m an aggressive driver and curvy roads are my thing. If you experienced a floaty feeling on a demo you probably had the suspension in C mode. That is apparently a compromise for those that want a plush ride and apparently many owners see that as a positive. The GLE 53, with Active sway bars, puts the GLE more into sports car mode and has 2 more aggressive settings. Only rarely was there ever a hint of Tramlining with either model on stretches of road known for that instability.
On trips to our vacation home (650 miles) speed limits are 80mph with traffic at 85-90. The GLE 450 is solid as a rock at high speeds even towing. Another route through Nevada is all two lane with lots of elevation changes and curves. Even in C mode it lowers the car 1” at higher speeds.
I had an X5 for a day and took a 200 mile round trip on mountain roads. It handled about as well as the 450 but the ergonomics and ride comfort were not as good. Changing tires might help the ride some but I doubt many owners do that.
Last edited by Ron.s; Nov 29, 2022 at 07:40 AM.
Well sure I had the suspension in C mode, thats the default mode and the mode where 95% of my driving happens. The X5 in comfort mode is less floaty, but then BMW has a Comfort Plus mode which feels more like the GLE in comfort mode. Most people who drive a GLE will never take it out of comfort mode. I didn't present that as a bad thing, many people (including me) like a floaty feeling luxury car ride.
My S560 is the same way, if I'm on a long highway trip or on any kind of a twisty road I put it in Sport mode, or set the Individual mode to sport suspension and keep the steering light. Its way flatter in Sport mode.
Last edited by SW20S; Nov 29, 2022 at 10:30 AM.








