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I have had good luck with Safelight on both a new Mercedes GLE 53 windshield (they put in OEM) and with chip repairs. They are the first firm that had the new equipment to treat rock chips and most of the damage visibly disappears...unlike previous repairs. Come to your home or take it there.
They were unable to calibrate my camera because of the late hour and a 2 hour time difference of the contact person. My camera and Distronic worked great without calibration but I had calibration checked the next service visit. My car fenders were covered with protective mats so no paint damage.
There are thousands of locations with numerous employees so results probably vary. Putting in a windshield isn't that complicated and if thats all you do all day??? You might just do a better job than others. My local shop has a 4.5 star rating on Google.
Edit...IR glass in my 53.
I can not stress enough any shop that tells you OEM MB windshields are self calibrating you need to run from. All MB’s beside a few of the Sprinters are a static calibration meaning target based. If it was a Dynamic calibration “driving the vehicle” it might not need calibration if you could access it in the BCM. But that is not the case. Currently the only vehicle that offers self calibration is Tesla but not after a windshield replacement. Tesla is a static then dynamic after a windshield replacement. As a matter of fact after a windshield replacement on a MB the rain sensor should be assigned to the windshield with a scan tool. Most shops don’t do this and most of the time it doesn’t cause a problem but certainly can
Last edited by SMG12836; Jun 22, 2024 at 03:53 PM.
Actually the amount charged to my insurance was $1796.00.
Thanks for the heads up Blue. I have a few rocks dings in the windshield and wondered of the cost to replace it. They're not too bad yet, and I have unlimited Galss coverage on my insurance. Thank goodness no paint chips...yet. Knock on wood. lol
I've had two Mercedes windshields and two side windows replaced by Safelite. They know how to calibrate the sensors. No worry at all about that. One Mercedes was a S560 Coup that some sorry person tried to break into in Rohnert Park Ca. The glass on the side was too tough (accustic laminated glass) for their method of breaking it.
The other was a S560 sedan with a rock chip and Safelite did a great job of replacing it. Unfortunatley it got another bee bee size crack about a month later by some sorry butt person hauling a trailer and couldn't keep the trailer on the pavement and sent a pebble into my windshield. Yet to replace it. Not in my line of vision. It'll cost me when I trade in a few months.
Last edited by HAILERS2; Jun 24, 2024 at 04:07 PM.
Just got informed by Safelite that a new windshield would take 5 - 7 weeks. They said it was coming from Germany.
Just got my windshield (acoustic glass with HUD) replaced. One morning noticed a 6" crack in the glass, temporarily applied windshield repair glue to try to stop it from spreading but it still spread a few inches by the time it was finally replaced. Took 7 weeks to get the windshield, which itself cost $1300. Total cost from dealer quote was $3700, whereas local shop charged $1800 with OE glass. Safelite wanted $1650, but when I initially went with them they sent me an an invoice for generic glass so I cancelled, paid local shop deposit to order windshield, but then Safelite called and said they'd need to order OE glass and wanted payment upfront but I already went with local shop.
Just did my 3rd windshield replacement on my '22 GLE450. All with Safelite. Never had any issues; always performed calibration. First two were replaced at no charge by insurance Co with OEM. This last one would have free if I isntalled 3rd party, but I went with OEM for an additional $600.
My dealer says they do them in house. They quoted me $1,660.
Mine does as well. That's about my price a while back, but my IR/Acoustic glass was +$600.
My insurance covered the factory glass since aftermarket manufacturers hadn't made a replacement IR windshield yet.
Took a rock from a Circus Truck leaving a 6 inch crack in my windshield. Any opinions on Safelite vs the dealership? I kind of suspect the dealer will send it out to Safelite anyways. I have the HUD and Safelite says I can expect a Mercedes original windshield. I plan on checking with the dealer on Monday.
whom ever you get it from. Safelite or others Make sure to get OEM glass and not OEE glass. Better change to get good results in the calibration than with OEE glass. and you only have to calibrate once,. and not several times due to failed Calibrations. I just replaced my Windshield like a month ago. Also make sure all the wire harnesses in the Rear view mirror housing are secured and not Rattling around inside loss. My installer didn't and I had to take it apart to secure the wire harness.
Just did my 3rd windshield replacement on my '22 GLE450. All with Safelite. Never had any issues; always performed calibration. First two were replaced at no charge by insurance Co with OEM. This last one would have free if I isntalled 3rd party, but I went with OEM for an additional $600.
Get a glass rider on you insurance. it like $30 a year to get OEM only for you GLE.
whom ever you get it from. Safelite or others Make sure to get OEM glass and not OEE glass. Better change to get good results in the calibration than with OEE glass. and you only have to calibrate once,. and not several times due to failed Calibrations. I just replaced my Windshield like a month ago. Also make sure all the wire harnesses in the Rear view mirror housing are secured and not Rattling around inside loss. My installer didn't and I had to take it apart to secure the wire harness.
Better yet, get OE glass, Original Equipment.
OEE is aftermarket, claimed too be OE Equivalent. OEM can be either OE or an inferior copy.
Most glass manufacturers make more than one grade of glass but all of those are OEM. Pilkington is one example.
I order through the parts department and have the dealer install. Some Dealers without that capability actually hire Safelite to install the windshields but calibrate in shop.
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