2022 GLE580 wouldn't start
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Member
Joined: Oct 2009
Posts: 147
Likes: 26
GLE580, Cardinal Red
2022 GLE580 wouldn't start
So stopped at a fast food restaurant to pick up some to-go lunch, and when I came back out my 2022 GLE580 would not start. Every light on the dash board lit up, and Bluetooth worked, but the 'start' button had no affect. Called the MB hotline and they sent out a tow truck to get me to the dealer. After a couple of hours, when the truck arrived the driver was going to jump it, but it actually started up without the jump! Very scary. Now don't trust the car... (sigh). the dealership has it and will look for codes, and if no code, will work with the electrical system.
Anyone else have a similar experience?
Anyone else have a similar experience?
Thread Starter
Member
Joined: Oct 2009
Posts: 147
Likes: 26
GLE580, Cardinal Red
Just got a call that the dealership detected something in the software related to the 48v battery. They are applying an update that takes 8 hours (!). Should get it back tomorrow PM.
Out Of Control!!
Joined: Sep 2018
Posts: 14,694
Likes: 4,584
From: unbegrenzt
2017 GLE350 4MATIC
Three model years later and MB still hasn’t solved the 48V issues. Stay away from MB 48V systems, far away.
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Thread Starter
Member
Joined: Oct 2009
Posts: 147
Likes: 26
GLE580, Cardinal Red
They did identify an error condition with the 48V battery. So, here's the notes from the service invoice, apparently corrected with a software update, though they did remove the rear seats and check out the cables and connections as well.
25733 WRO .. 2072 C/S VEHICLE WOULD IMES.
TOTAL LINE A:
VEHICLE IS
CURRENTLY STARTING UP OK. CONNECT BA~~'ii,;;;~~i~~;;i;;,, D PERFORM SHORT TEST.
FOUND CODE: Bl83371 The battery for the 48V on-board electrical system
has a malfunction. The actuator is blocked. REF LI54.10-P-069698
CAUSE/REMEDY #5 48V BATTERY DETECTS AN ABNORMALITY WHEN THEN CAUSES
48V BATT TO DISCONNECT ITSELF. 48V SOFTWARE WAS UPDATED ON LINE F. NEC
TO PERFORM PHYSICAL LAYER CHECK DISCONNECT BATT GROUND. REMOVE REAR
BENCH SEAT, FRONT PASSENGER SEAT, FRONT SSENGER CARPET AND PARTIALLY
REMOVE REAR CARPET. GAINED ACCESS TO 48 TTERY. CHECK CONNECTIONS FOR
PAINT/DEBRIS, NONE FOUND. BREAKAWAY TORQ OF 40/41 CONNECTIONS AT
BATTERY = 12NM. RETORQUE TO 16NM. NO J:
.IEBCdijl~TION OR SIGNS OF
OVERHEATING. REMOVE FLOOR PANEL UNDERFRONT'PASSENGER FOOTWELL TO
INSPECT BUS BAR AND PREFUSE CONNECTI NS. F150 2 A2 PREFUSE BOX BATT
CIRCUIT 30 BREAK AWAY TORQUE=l . j6}l~•;_ CHECK PREFUSE
CONNECTION Fl53/2 TERMINAL 40, c'ciMPbNENTS AND CLEAR
CODES. ROAD TESTED AND VERIFIED 48V SYSTEM NOW OPERATING PROPERLY.
And there must have been a recall out (though I was not aware of it), as on the next page:
F Client states perform recall 21P5499625
CAUSE: F
029334 UPDATE CONTROL UNIT
XENTRY/DAS CONNECTED)
2072 W08
024762 STAR DIAGNOSIS SYSTEM
(SDS)CONNECT/DISCONNECT
2072 W08
025058 CONNECT/DISCONNECT BATTERY CHARGER
25733 WRO .. 2072 C/S VEHICLE WOULD IMES.
TOTAL LINE A:
VEHICLE IS
CURRENTLY STARTING UP OK. CONNECT BA~~'ii,;;;~~i~~;;i;;,, D PERFORM SHORT TEST.
FOUND CODE: Bl83371 The battery for the 48V on-board electrical system
has a malfunction. The actuator is blocked. REF LI54.10-P-069698
CAUSE/REMEDY #5 48V BATTERY DETECTS AN ABNORMALITY WHEN THEN CAUSES
48V BATT TO DISCONNECT ITSELF. 48V SOFTWARE WAS UPDATED ON LINE F. NEC
TO PERFORM PHYSICAL LAYER CHECK DISCONNECT BATT GROUND. REMOVE REAR
BENCH SEAT, FRONT PASSENGER SEAT, FRONT SSENGER CARPET AND PARTIALLY
REMOVE REAR CARPET. GAINED ACCESS TO 48 TTERY. CHECK CONNECTIONS FOR
PAINT/DEBRIS, NONE FOUND. BREAKAWAY TORQ OF 40/41 CONNECTIONS AT
BATTERY = 12NM. RETORQUE TO 16NM. NO J:
.IEBCdijl~TION OR SIGNS OFOVERHEATING. REMOVE FLOOR PANEL UNDERFRONT'PASSENGER FOOTWELL TO
INSPECT BUS BAR AND PREFUSE CONNECTI NS. F150 2 A2 PREFUSE BOX BATT
CIRCUIT 30 BREAK AWAY TORQUE=l . j6}l~•;_ CHECK PREFUSE
CONNECTION Fl53/2 TERMINAL 40, c'ciMPbNENTS AND CLEAR
CODES. ROAD TESTED AND VERIFIED 48V SYSTEM NOW OPERATING PROPERLY.
And there must have been a recall out (though I was not aware of it), as on the next page:
F Client states perform recall 21P5499625
CAUSE: F
029334 UPDATE CONTROL UNIT
XENTRY/DAS CONNECTED)
2072 W08
024762 STAR DIAGNOSIS SYSTEM
(SDS)CONNECT/DISCONNECT
2072 W08
025058 CONNECT/DISCONNECT BATTERY CHARGER
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MBWorld Fanatic!
Joined: May 2018
Posts: 3,391
Likes: 1,040
From: Boise
2024 GMC Canyon Denali..... 2018 Audi SQ5
Take a peek at the Porsche Taycan issues and you can expand your griping. Porsche flew a Tech into my Dealer last week to deal with several ongoing Taycan issues that they couldn’t resolve remotely. The first boat fire (Felicity Ace)…likely caused by an EV had VAG EV’s.
Personally I’d rather have a battery controller software issue like this one than an exploding EV battery fire in my garage or anywhere else. All brands seem to be having EV issues of some kind. For some reason you don’t see the pictures of a Tesla on fire anymore…maybe not politically correct with the Woke crowd.
Now another ship (Fremantle Highway) burned up with BMW and Mercedes cars onboard. The EV fire killed one as an EV exploded.
Spontaneous combustion of EV’s parked! Russian Roulette, IMO.
I don’t recall one Mercedes 48 volt EV issue that burned up the vehicle….just saying!
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Joined: Oct 2009
Posts: 7,018
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From: Colorado
'21 AMG53 wDPP & ARC, 19 GLC300 - Former-03 C240,2 ML BlueTecs,20 GLE450 E-ABC,15 Cayenne D,17 Macan
They did identify an error condition with the 48V battery. So, here's the notes from the service invoice, apparently corrected with a software update, though they did remove the rear seats and check out the cables and connections as well.
25733 WRO .. 2072 C/S VEHICLE WOULD IMES.
TOTAL LINE A:
VEHICLE IS
CURRENTLY STARTING UP OK. CONNECT BA~~'ii,;;;~~i~~;;i;;,, D PERFORM SHORT TEST.
FOUND CODE: Bl83371 The battery for the 48V on-board electrical system
has a malfunction. The actuator is blocked. REF LI54.10-P-069698
CAUSE/REMEDY #5 48V BATTERY DETECTS AN ABNORMALITY WHEN THEN CAUSES
48V BATT TO DISCONNECT ITSELF. 48V SOFTWARE WAS UPDATED ON LINE F. NEC
TO PERFORM PHYSICAL LAYER CHECK DISCONNECT BATT GROUND. REMOVE REAR
BENCH SEAT, FRONT PASSENGER SEAT, FRONT SSENGER CARPET AND PARTIALLY
REMOVE REAR CARPET. GAINED ACCESS TO 48 TTERY. CHECK CONNECTIONS FOR
PAINT/DEBRIS, NONE FOUND. BREAKAWAY TORQ OF 40/41 CONNECTIONS AT
BATTERY = 12NM. RETORQUE TO 16NM. NO J:.IEBCdijl~TION OR SIGNS OF
OVERHEATING. REMOVE FLOOR PANEL UNDERFRONT'PASSENGER FOOTWELL TO
INSPECT BUS BAR AND PREFUSE CONNECTI NS. F150 2 A2 PREFUSE BOX BATT
CIRCUIT 30 BREAK AWAY TORQUE=l . j6}l~•;_ CHECK PREFUSE
CONNECTION Fl53/2 TERMINAL 40, c'ciMPbNENTS AND CLEAR
CODES. ROAD TESTED AND VERIFIED 48V SYSTEM NOW OPERATING PROPERLY.
And there must have been a recall out (though I was not aware of it), as on the next page:
F Client states perform recall 21P5499625
CAUSE: F
029334 UPDATE CONTROL UNIT
XENTRY/DAS CONNECTED)
2072 W08
024762 STAR DIAGNOSIS SYSTEM
(SDS)CONNECT/DISCONNECT
2072 W08
025058 CONNECT/DISCONNECT BATTERY CHARGER
25733 WRO .. 2072 C/S VEHICLE WOULD IMES.
TOTAL LINE A:
VEHICLE IS
CURRENTLY STARTING UP OK. CONNECT BA~~'ii,;;;~~i~~;;i;;,, D PERFORM SHORT TEST.
FOUND CODE: Bl83371 The battery for the 48V on-board electrical system
has a malfunction. The actuator is blocked. REF LI54.10-P-069698
CAUSE/REMEDY #5 48V BATTERY DETECTS AN ABNORMALITY WHEN THEN CAUSES
48V BATT TO DISCONNECT ITSELF. 48V SOFTWARE WAS UPDATED ON LINE F. NEC
TO PERFORM PHYSICAL LAYER CHECK DISCONNECT BATT GROUND. REMOVE REAR
BENCH SEAT, FRONT PASSENGER SEAT, FRONT SSENGER CARPET AND PARTIALLY
REMOVE REAR CARPET. GAINED ACCESS TO 48 TTERY. CHECK CONNECTIONS FOR
PAINT/DEBRIS, NONE FOUND. BREAKAWAY TORQ OF 40/41 CONNECTIONS AT
BATTERY = 12NM. RETORQUE TO 16NM. NO J:
.IEBCdijl~TION OR SIGNS OFOVERHEATING. REMOVE FLOOR PANEL UNDERFRONT'PASSENGER FOOTWELL TO
INSPECT BUS BAR AND PREFUSE CONNECTI NS. F150 2 A2 PREFUSE BOX BATT
CIRCUIT 30 BREAK AWAY TORQUE=l . j6}l~•;_ CHECK PREFUSE
CONNECTION Fl53/2 TERMINAL 40, c'ciMPbNENTS AND CLEAR
CODES. ROAD TESTED AND VERIFIED 48V SYSTEM NOW OPERATING PROPERLY.
And there must have been a recall out (though I was not aware of it), as on the next page:
F Client states perform recall 21P5499625
CAUSE: F
029334 UPDATE CONTROL UNIT
XENTRY/DAS CONNECTED)
2072 W08
024762 STAR DIAGNOSIS SYSTEM
(SDS)CONNECT/DISCONNECT
2072 W08
025058 CONNECT/DISCONNECT BATTERY CHARGER
Yes there's a February '23 recall, link here - https://static.nhtsa.gov/odi/tsbs/20...32318-0001.pdf 58,540 cars, I didn't know about it either.
Symptoms -
"• Audible tone, and alternating malfunction warning messages in the instrument cluster for
Transmission Malfunction, 48V, 12V, and / or the coolant temperature followed by reduced
engine output.
• The vehicle may not start during initial start-up (ECO start-stop system is not affected).
• OBD monitoring functionality may not become active for the battery control unit coolant
temperature."
It's a Battery Management System update. My RV forum members have many threads about lithium battery Management systems and firmware updates.engine output.
• The vehicle may not start during initial start-up (ECO start-stop system is not affected).
• OBD monitoring functionality may not become active for the battery control unit coolant
temperature."
I doubt that it damaged your battery, because it was disconnected by the BMS. That's why it wouldn't start.
Last edited by mikapen; Aug 15, 2023 at 06:28 PM.
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Posts: 1,513
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From: Westchester, NY
2014 Mercedes E350 4matic Wagon, 2018 Fiat 124 Spyder Lusso manual, 2005 Acura TSX manual
MBWorld Fanatic!
Joined: May 2018
Posts: 3,391
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From: Boise
2024 GMC Canyon Denali..... 2018 Audi SQ5
If you don’t understand the term “Woke” I can’t help you. You might Google Greta Thunberg for an example…Or NY Representative AOC and the “Squad”.
There is an ongoing Political and Media push to blame everything on “Climate Change” since “Global Warming” didn’t pass muster. The answer is mandating EV’s. Any bad news about EV’s seems to no longer be newsworthy.
The fact that EV’s are having serious issues doesn’t seem newsworthy anymore isn’t the reason, IMO. It just doesn’t fit the narrative! How much coverage did anyone see on National news media like CBS, NBC or ABC covering the burning Fremantle Highway ship? I could be wrong, but IMO it’s not woke or PC to cover negative news about EV’s in todays world.
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Posts: 3,135
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GLE 580
The fact that EV’s are having serious issues doesn’t seem newsworthy anymore isn’t the reason, IMO. It just doesn’t fit the narrative! How much coverage did anyone see on National news media like CBS, NBC or ABC covering the burning Fremantle Highway ship? I could be wrong, but IMO it’s not woke or PC to cover negative news about EV’s in todays world.
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Joined: Oct 2009
Posts: 7,018
Likes: 2,199
From: Colorado
'21 AMG53 wDPP & ARC, 19 GLC300 - Former-03 C240,2 ML BlueTecs,20 GLE450 E-ABC,15 Cayenne D,17 Macan
Unfortunately, the political climate is a driving force in the auto industry.
Not recognizing the ESG agenda, or the pressure for politicians to embrace it, would be avoiding what is probably the biggest factor in what we'll be driving in a few years.
It's an important topic that even affects 580's.
My opinion about ESG (another term for "Woke) is shared by many (most in the USA, BTW), so "not talking about it" is probably Ostrich bait. (Yes I'd call myself an Environmentalist.)
It's not Banter, it's a discussion. One can add to it or ignore it. No reason for another thread-killing attack.
I don't know if I've ever seen a thread that didn't have "thread drift."
I think we'll be OK. The thread is still alive, waiting for feedback from others.
Not recognizing the ESG agenda, or the pressure for politicians to embrace it, would be avoiding what is probably the biggest factor in what we'll be driving in a few years.
It's an important topic that even affects 580's.
My opinion about ESG (another term for "Woke) is shared by many (most in the USA, BTW), so "not talking about it" is probably Ostrich bait. (Yes I'd call myself an Environmentalist.)
It's not Banter, it's a discussion. One can add to it or ignore it. No reason for another thread-killing attack.
I don't know if I've ever seen a thread that didn't have "thread drift."
I think we'll be OK. The thread is still alive, waiting for feedback from others.
Last edited by mikapen; Aug 17, 2023 at 01:42 PM.
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Joined: Jun 2019
Posts: 2,184
Likes: 974
From: Costco
2025 AMG GT 63, 2023 S500, 2022 GLE53
If you read the ticket carefully, the only thing of substance they did was update the software and reset the code. That’s MB’s universal solution to a lot of problems and it’s essentially MB crossing their fingers and hoping the problem doesn’t come back…
They did identify an error condition with the 48V battery. So, here's the notes from the service invoice, apparently corrected with a software update, though they did remove the rear seats and check out the cables and connections as well.
25733 WRO .. 2072 C/S VEHICLE WOULD IMES.
TOTAL LINE A:
VEHICLE IS
CURRENTLY STARTING UP OK. CONNECT BA~~'ii,;;;~~i~~;;i;;,, D PERFORM SHORT TEST.
FOUND CODE: Bl83371 The battery for the 48V on-board electrical system
has a malfunction. The actuator is blocked. REF LI54.10-P-069698
CAUSE/REMEDY #5 48V BATTERY DETECTS AN ABNORMALITY WHEN THEN CAUSES
48V BATT TO DISCONNECT ITSELF. 48V SOFTWARE WAS UPDATED ON LINE F. NEC
TO PERFORM PHYSICAL LAYER CHECK DISCONNECT BATT GROUND. REMOVE REAR
BENCH SEAT, FRONT PASSENGER SEAT, FRONT SSENGER CARPET AND PARTIALLY
REMOVE REAR CARPET. GAINED ACCESS TO 48 TTERY. CHECK CONNECTIONS FOR
PAINT/DEBRIS, NONE FOUND. BREAKAWAY TORQ OF 40/41 CONNECTIONS AT
BATTERY = 12NM. RETORQUE TO 16NM. NO J:.IEBCdijl~TION OR SIGNS OF
OVERHEATING. REMOVE FLOOR PANEL UNDERFRONT'PASSENGER FOOTWELL TO
INSPECT BUS BAR AND PREFUSE CONNECTI NS. F150 2 A2 PREFUSE BOX BATT
CIRCUIT 30 BREAK AWAY TORQUE=l . j6}l~•;_ CHECK PREFUSE
CONNECTION Fl53/2 TERMINAL 40, c'ciMPbNENTS AND CLEAR
CODES. ROAD TESTED AND VERIFIED 48V SYSTEM NOW OPERATING PROPERLY.
And there must have been a recall out (though I was not aware of it), as on the next page:
F Client states perform recall 21P5499625
CAUSE: F
029334 UPDATE CONTROL UNIT
XENTRY/DAS CONNECTED)
2072 W08
024762 STAR DIAGNOSIS SYSTEM
(SDS)CONNECT/DISCONNECT
2072 W08
025058 CONNECT/DISCONNECT BATTERY CHARGER
25733 WRO .. 2072 C/S VEHICLE WOULD IMES.
TOTAL LINE A:
VEHICLE IS
CURRENTLY STARTING UP OK. CONNECT BA~~'ii,;;;~~i~~;;i;;,, D PERFORM SHORT TEST.
FOUND CODE: Bl83371 The battery for the 48V on-board electrical system
has a malfunction. The actuator is blocked. REF LI54.10-P-069698
CAUSE/REMEDY #5 48V BATTERY DETECTS AN ABNORMALITY WHEN THEN CAUSES
48V BATT TO DISCONNECT ITSELF. 48V SOFTWARE WAS UPDATED ON LINE F. NEC
TO PERFORM PHYSICAL LAYER CHECK DISCONNECT BATT GROUND. REMOVE REAR
BENCH SEAT, FRONT PASSENGER SEAT, FRONT SSENGER CARPET AND PARTIALLY
REMOVE REAR CARPET. GAINED ACCESS TO 48 TTERY. CHECK CONNECTIONS FOR
PAINT/DEBRIS, NONE FOUND. BREAKAWAY TORQ OF 40/41 CONNECTIONS AT
BATTERY = 12NM. RETORQUE TO 16NM. NO J:
.IEBCdijl~TION OR SIGNS OFOVERHEATING. REMOVE FLOOR PANEL UNDERFRONT'PASSENGER FOOTWELL TO
INSPECT BUS BAR AND PREFUSE CONNECTI NS. F150 2 A2 PREFUSE BOX BATT
CIRCUIT 30 BREAK AWAY TORQUE=l . j6}l~•;_ CHECK PREFUSE
CONNECTION Fl53/2 TERMINAL 40, c'ciMPbNENTS AND CLEAR
CODES. ROAD TESTED AND VERIFIED 48V SYSTEM NOW OPERATING PROPERLY.
And there must have been a recall out (though I was not aware of it), as on the next page:
F Client states perform recall 21P5499625
CAUSE: F
029334 UPDATE CONTROL UNIT
XENTRY/DAS CONNECTED)
2072 W08
024762 STAR DIAGNOSIS SYSTEM
(SDS)CONNECT/DISCONNECT
2072 W08
025058 CONNECT/DISCONNECT BATTERY CHARGER
Thread Starter
Member
Joined: Oct 2009
Posts: 147
Likes: 26
GLE580, Cardinal Red
We also chatted about the 48v battery, and the push for electronic vehicles, and he was a bit concerned about the amount of software in them, and that they had already seen indications there were going to be problems with it... About half of the inventory on the lot was EV's.
MBWorld Fanatic!
Joined: Oct 2009
Posts: 7,018
Likes: 2,199
From: Colorado
'21 AMG53 wDPP & ARC, 19 GLC300 - Former-03 C240,2 ML BlueTecs,20 GLE450 E-ABC,15 Cayenne D,17 Macan
Those are the steps that a do-nothing shop skips.
I would go to that shop in a heartbeat.
MBWorld Fanatic!
Joined: May 2018
Posts: 3,391
Likes: 1,040
From: Boise
2024 GMC Canyon Denali..... 2018 Audi SQ5
What I posted is a fact, maybe not on topic…except that even the smaller Lithium batteries in the GLE pack a lot of fire power, not far from the fuel tank.
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Joined: Jun 2019
Posts: 2,184
Likes: 974
From: Costco
2025 AMG GT 63, 2023 S500, 2022 GLE53
Ron is a troll. Just like Mikapen. These geniuses diagnosed my car and said everything is ok with the piece of crap without ever stepping within 100 miles of it, let alone even seeing it person. That is all you need to know about these individuals.
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Joined: Jan 2023
Posts: 3,135
Likes: 1,205
GLE 580
On the contrary, I appreciate many of your posts and I actually agree with you, in part, about EV batteries and fires. I disagree, for now, that an EV caused the fire on the recent car-carrying ship because I don't think they have any evidence of it yet. However, I fully agree that lithium batteries are a major problem when they catch fire and made the fire much more difficult to contain on that ship, and many other car-carrying ships in recent history. I'm not against the world going EV but I'm not ready yet, I like my V8TT and the 48v system within it (reduced turbo lag is nice). In the meantime, I'll accept @mikapen's advice and just read thru the noise. 🤐
MBWorld Fanatic!
Joined: Oct 2009
Posts: 7,018
Likes: 2,199
From: Colorado
'21 AMG53 wDPP & ARC, 19 GLC300 - Former-03 C240,2 ML BlueTecs,20 GLE450 E-ABC,15 Cayenne D,17 Macan
We asked clarifying questions, as did many others.
Ours were on point, and you were unable to answer the questions. The simplest ones.
Embarrassed, you attacked everybody who tried to help. How many threads did you kill?
You fabricated your "many" dealer experiences. Read your comments in the threads again to understand. Thank you. 🙂
You ended up arguing with yourself several times, mistaking your own posts for ours. You threatened me in a PM. Angry guy.
You must have begun pounding your keyboard before you read the posts.
Last edited by mikapen; Aug 20, 2023 at 04:41 PM.
